This report provides critical tips for building a long-term customer retention strategies and maintaining growth in a tough economic environment.VigilantJon wrote: 2 points on this:
1) Depending on the organization, why buy and go through that risk? Outsourcing this level of support and technology reduces organizational strain enabling IT to focus on improving business integration and innovation. This is not just an infrastructure monitoring problem, so picking a company who understands service management and service warranty is a must.
2) While grouping services, it is imperative that organizations look at their services and determine - what are those t...
Dec. 1, 2009 09:54 AM EST
Subscribe to .NET Developer's Journal Email News Alerts
Subscribe via RSS
