Welcome!

Microsoft Cloud Authors: Kevin Benedict, Pat Romanski, Liz McMillan, Lori MacVittie, Elizabeth White

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog, @DevOpsSummit

@CloudExpo: Blog Post

The Four Core Capabilities of #DevOps | @DevOpsSummit #Serverless #CloudNative

These capabilities are the main levers for improving software

The Four Core Capabilities of DevOps
By Necco Ceresani

DevOps is good for organizations. According to the soon to be released State of DevOps Report high-performing IT organizations are 2X more likely to exceed profitability, market share, and productivity goals. But how do they do it? How do they use DevOps to drive value and differentiate their companies?

We recently sat down with Nicole Forsgren, CEO and Chief Scientist at DORA (DevOps Research and Assessment) and lead investigator for the State of DevOps Report, to discuss the role of measurement in DevOps Success. From years of research into DevOps operations and culture, Forsgren and her colleagues have found that success depends on improving two key outcomes—speed and stability. These, she says, are crucial for driving improvement in organizational performance and value.

But achieving these outcomes requires investing in certain core capabilities. These capabilities, which fall into four broad categories, are the main levers for improving software and, in turn, driving, predicting and positively impacting an organization’s bottom line.

Technology and Automation
Improvement in any of these areas within the Technology & Automation category will have fantastic down-the-road effects on your ability to develop and deliver software. Key capabilities include:

  • Using version control for all production artifacts
  • Automating your deployment process
  • Implementing continuous integration
  • Using trunk-based development methods
  • Implementing test automation
  • Supporting test data management
  • Shifting left on security
  • Implementing Continuous Delivery

The most challenging item on this list, says Forsgren, is supporting test data management, while the highest performing companies tend to be strongest in the automation of their deployment process. If you’re just getting started with your DevOps Journey, Forsgren recommends starting with version control for all production artifacts.

Management and Process
To improve in the areas of management and process, Forsgren suggests starting with the following capabilities:

Gathering, Implementing and Broadcasting Customer Feedback—Does your development team know why they’re coding what they’re coding? Are you gathering ideas about what you should code directly from your customers? Does your development team know where suggestions come from?

Making the Flow of work visible throughout the value stream—This capability goes beyond just having dashboards. It’s about making the value flow visible and allowing people to understand where their piece fits into the whole flow.

Working in small batches and having a lightweight approval process—This helps ensure work can get through the system very quickly.

Measurement and Monitoring
This category prescribes four key capabilities for driving improvement:

  • Monitoring Across Application and Infrastructure to inform Business Decisions. (Note that, while many companies are good at monitoring across workflow, they’re not as good at using that information to inform business decisions.)
  • Checking System Health Proactively
  • Improving Processes and Manage Work with WIP Limits
  • Visualizing Work to Monitor Quality and Communicate—Think dashboards that are very visible and accessible!

Culture
Culture is one of the more difficult areas for companies to improve. But by gaining a better understanding of the capabilities that enable strong DevOps cultures, they can start laying the foundation for a healthy and successful IT organization. These capabilities are:

Encouraging and supporting learning – Taking seriously the value in learning, understanding it as an investment instead of a short-term cost.

Supporting and facilitating collaboration among teams

Providing resources and tools that make work meaningful – This capability goes way beyond “job satisfaction,” which is a shallow measure how happy people are with what they do. It’s about whether people find meaning in their work and are given the resources and tools they need to succeed.

Supporting a “generative” culture – We typically think of DevOps culture in terms of things like communicating across silos or implementing new ideas. Forsgren explains, however, that companies need a solid framework to predict performance outcomes and understand why things go wrong. For that, she and her fellow researchers borrowed from sociologist Ron Westrum, who created a model for predicting and understanding success outcomes in high-risk, highly complex fields like healthcare, aviation, and nuclear power.

This framework also works well for understanding the cultural characteristics that affect performance in technology companies. Forsgren notes that high performing technology organizations are more likely to encourage generative cultures.

Take a look at the table below. Do you know where your company falls? Does it spur ideas about how your organization might make cultural changes that would improve software delivery?

To continue learning about the role measurement within DevOps Success and our entire conversation with Nicole Forsgren click here.

The post The 4 Core Capabilities of DevOps appeared first on XebiaLabs.

Read the original blog entry...

More Stories By XebiaLabs Blog

XebiaLabs is the technology leader for automation software for DevOps and Continuous Delivery. It focuses on helping companies accelerate the delivery of new software in the most efficient manner. Its products are simple to use, quick to implement, and provide robust enterprise technology.

IoT & Smart Cities Stories
DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
Discussions of cloud computing have evolved in recent years from a focus on specific types of cloud, to a world of hybrid cloud, and to a world dominated by the APIs that make today's multi-cloud environments and hybrid clouds possible. In this Power Panel at 17th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the importance of customers being able to use the specific technologies they need, through environments and ecosystems that expose their APIs to make true ...
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
We are seeing a major migration of enterprises applications to the cloud. As cloud and business use of real time applications accelerate, legacy networks are no longer able to architecturally support cloud adoption and deliver the performance and security required by highly distributed enterprises. These outdated solutions have become more costly and complicated to implement, install, manage, and maintain.SD-WAN offers unlimited capabilities for accessing the benefits of the cloud and Internet. ...
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and G...
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
DXWorldEXPO LLC announced today that "IoT Now" was named media sponsor of CloudEXPO | DXWorldEXPO 2018 New York, which will take place on November 11-13, 2018 in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
Founded in 2000, Chetu Inc. is a global provider of customized software development solutions and IT staff augmentation services for software technology providers. By providing clients with unparalleled niche technology expertise and industry experience, Chetu has become the premiere long-term, back-end software development partner for start-ups, SMBs, and Fortune 500 companies. Chetu is headquartered in Plantation, Florida, with thirteen offices throughout the U.S. and abroad.