Click here to close now.

Welcome!

Microsoft Cloud Authors: Aleksei Gavrilenko, Elizabeth White, Liz McMillan, Pat Romanski, Jaynesh Shah

Blog Feed Post

Microsoft Partner Teams Coming Soon

teamsIn the very near future, your client’s criteria for finding a Microsoft Partner for their organization is going to change. Instead of  looking for a firm that has an in-house base of expertise across all of their needs, they might be more interested in whether you play well with others. We all know that Technology is very…. well it’s technical. It always has been. For decades, technology consulting firms have strived to be a one-stop shop for any client’s needs. “Here at Acme I.T. we say From a broken mouse to a custom business process workflow, we can handle that”.

In our firm, we focus exclusively on Microsoft Cloud Solutions. Yet, not a day goes by that a client does not ask me if we can also handle X, Y or Z for them. For many customers, particularly in the midsized business space, there seems to be an assumption that if you know any technology, you must also know every technology. When I tell someone, we are not the guys who can fix their broken mouse, I sometimes sense disappointment that maybe we are not as savvy as they thought we were. I guess that is why so many firms would have answered yes.

VooDoo for all

As technology consultants we are all guilty of supporting the notion that I.T. is Voodoo; a powerful black art, only understood by a few. This has served us well as we now have a vast client base who wouldn’t dare try to figure out what we are doing. “So why do I need all this stuff again?”; “Don’t ask, or the Voodoo gods will make your email stop flowing”. Like patients, who after an incomprehensible diagnosis from their Doctor, do whatever he says in order to prevent some misunderstood, but potentially terrible thing from happening to them. But the real value of Voodoo has been is ability to hide mediocrity. The client has an “I.T.” problem… we may, or may not be qualified to solve it, but fortunately the client has no idea. Our firm would be considered “I.T. Consultants”, but if a client said they were having network problems… well, that’s Voodoo to me. The dollars client’s have spent on highly qualified people, attacking problems for which they are not at all qualified just because it falls under the I.T. umbrella, has to be staggering.

Fake it till ya make it

The imaginary concept of an all-knowing I.T. Consulting firm is starting to show some cracks. Two major drivers are behind this. First, clients are getting smarter. We should have seen that coming. People are curious by nature and skeptical. Tell me that I need to replace my malfunctioning on-premise Exchange with a hosted version, and I not going let your “Because I said so” fly anymore. Nope, I’m gonna go do a little research on my own. Uhoh. This is not good. When I come back and ask if you checked the DNS, I am going to figure out pretty quickly that your recommendation that I move everything was only due to the fact that you don’t know shit about fixing Exchange Servers. Just like Doctors, I.T. Consultants’ opinions are increasingly being challenged by clients. The other major driver? At the same time our clients are getting smarter, we are getting dumber. It’s not that we are literally losing brain cells, rather our brain cells are fully saturated. There is too much to learn and it is changing way too fast.

The Death of the Master Builder

There was a time many years ago that if you wanted to build a house you would hire a Master Builder. Together with a few helpers, he would literally undertake every single task, from clearing the lot to installing the ceiling fans. As systems became more complex, municipalities stepped up and questioned this “Expert in Everything” impact on public safety and started requiring special licenses for certain tasks like electrical and plumbing etc. The Master Builder gave way to the Contractor, who was now required to assemble a team of separate experts to build the same house. The idea that a single firm could obtain all of the licenses, with the knowledge and testing that would be required, was no longer viable. Yet, for years clients have hired “Master I.T. Consultants”.

The Rise of the I.T. Contractor

As a business grows from small to midsized or larger, their I.T. requirements grow exponentially. Business owners may not realize this, but we do. There comes a point were we have to make a choice. Do I provide unqualified help for certain issues and hope I can bullshit my client, or do I confess, that for this particular issue, I do not have the expertise required. This is where the contractor model could come in. I can tell my client, “Yes, I can handle that for you by bringing in another firm with that expertise.”. But this presents its own hurdles. First, am I prepared to tell my client that I don’t know everything there is to know, and have my client start thinking they need to find another firm who knows everything? The other hurdle: what if I bring in another firm and my client likes them better and kicks me to the curb? If you have not built a solid relationship of trust with your client then these are high probabilities.

A Foot in Both Camps

For many years I was in the commercial real estate development business and so I have dealt with many construction contractors on large projects. The successful ones knew how to strike a balance between advocating for me, while supporting their sub-contractors, all in the shadow of the knowledge that a change-order from a sub-contractor usually resulted in additional revenue for the contractor also. The ability to balance these conflicting interests is a skill to be learned by the I.T. Consulting community. I expect my contractor to call out his sub-contractors for shoddy work or falling behind schedule or over-charging for a change in their work. At the same time it is a challenge for me to fully trust that my contractor is doing this as my best interests are not always aligned with his, trust is crucial.

Why is this Inevitable?

At this point many of you may be thinking that I am full of crap and this will not only never happen, but is not even necessary. Fair enough. Let me give you something else to think about. I was looking at the Dynamics CRM Online Roadmap yesterday. In it were five significant waves of enhancements, new features, etc. All five are supposed to land in FY14. I would like to think I am somewhat of an expert in this field, but I confess, I don’t know anything about these new waves, and neither does anybody else, at least not enough to claim expert status. I will have to be in a continuous learning mode just to maintain a level of competency in this one single thing: CRM. I will do this, and many of my contemporaries will also, but you will not. You cannot, because this is just one thing and you are offering 20 things. The rate of change is accelerating at a pace that no one can keep up with more than a few things, and you can’t justify staffing up with experts for all of these things because you don’t have enough continuous demand across all these things, no matter how big you are.

What will this look like?

I foresee a time in the very near future where a client will hire an “I.T. Contractor”, not so much based on their specific domain expertise across all of their needs, but on their ability to manage a team of independent partners, each possessing a high level of domain expertise in their respective fields.  I know, this is supposed to be the role of a CIO. But frankly, particularly in the small and midsized space they either do not exist, or too many are doing a piss poor job. Many of today’s midsized CIOs are Voodoo perpetrators themselves. And if you agree that it is difficult even for us to maintain competency in this fragmented landscape, the corporate CIO has no chance. Yet they continue to try to be Contractors themselves. Even as vain as Donald Trump is, he still hires real contractors to build his buildings.

Vertically Vertical

Microsoft has been preaching that the best way to grow your practice is to focus on an industry vertical. Sound advice indeed, but even this does not solve the issues I described above. Even if you focus on a vertical, their I.T. requirements are just as wide as anybody else’s. I think we will see more and more firms focusing on not only an industry vertical, but also a platform vertical. Like a Manufacturing/CRM consultant, or a Healthcare/SharePoint expert. There are an awful lot of combinations there to me made. But could you find enough work in a niche of a niche? Well, if the consultants who are currently trying to fill those requirements with incompetence, instead embraced Partner Teaming, this would absolutely work and be the best solution for the client. I get calls all the time, mostly from India, asking if we need any SharePoint help from their 600 person staff, this does not impress me. But imagine thousands of smaller firms, each specializing in a vertical and platform, and assembling an absolute all-star team to serve a client.

Hmm… so how do we get from here to there?

Let me know your thoughts on my prognostications below.

Source: Microsoft Partner Teams Coming Soon Forceworks

Read the original blog entry...

@ThingsExpo Stories
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Among the proven benefits, DevOps is corr...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
The basic integration architecture, as defined by ESBs, hasn’t changed for more than a decade. Most cloud integration providers still rely on an ESB architecture and their proprietary connectors. As a result, enterprise integration projects suffer from constraints of availability and reliability of these connectors that are not re-usable across other integration vendors. However, the rapid adoption of APIs and almost ubiquitous availability of APIs amongst most SaaS and Cloud applications are rapidly redefining traditional integration approaches and their reliance on proprietary connectors. ...
SYS-CON Events announced today that Secure Infrastructure & Services will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Secure Infrastructure & Services (SIAS) is a managed services provider of cloud computing solutions for the IBM Power Systems market. The company helps mid-market firms built on IBM hardware platforms to deploy new levels of reliable and cost-effective computing and high availability solutions, leveraging the cloud and the benefits of Infrastructure-as-a-Service (IaaS...
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society-changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his session at @ThingsExpo, Jason Mondanaro, Director, Product Management at Metanga, discussed how you can plan to cooperate, partner, and form lasting all-star teams to change the world and it starts with business models and monetization strategies.
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi’s VP Business Development and Engineering, will explore the IoT cloud-based platform technologies driving this change including privacy controls, data transparency and integration of real time context wi...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Architect for the Internet of Things and Intelligent Systems, described how to revolutionize your archit...
WebRTC converts the entire network into a ubiquitous communications cloud thereby connecting anytime, anywhere through any point. In his session at WebRTC Summit,, Mark Castleman, EIR at Bell Labs and Head of Future X Labs, will discuss how the transformational nature of communications is achieved through the democratizing force of WebRTC. WebRTC is doing for voice what HTML did for web content.
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of profound change in the industry.
Internet of Things (IoT) will be a hybrid ecosystem of diverse devices and sensors collaborating with operational and enterprise systems to create the next big application. In their session at @ThingsExpo, Bramh Gupta, founder and CEO of robomq.io, and Fred Yatzeck, principal architect leading product development at robomq.io, discussed how choosing the right middleware and integration strategy from the get-go will enable IoT solution developers to adapt and grow with the industry, while at the same time reduce Time to Market (TTM) by using plug and play capabilities offered by a robust IoT ...
"We have a tagline - "Power in the API Economy." What that means is everything that is built in applications and connected applications is done through APIs," explained Roberto Medrano, Executive Vice President at Akana, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Internet of Things is moving from being a hype to a reality. Experts estimate that internet connected cars will grow to 152 million, while over 100 million internet connected wireless light bulbs and lamps will be operational by 2020. These and many other intriguing statistics highlight the importance of Internet powered devices and how market penetration is going to multiply many times over in the next few years.
To many people, IoT is a buzzword whose value is not understood. Many people think IoT is all about wearables and home automation. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed some incredible game-changing use cases and how they are transforming industries like agriculture, manufacturing, health care, and smart cities. He will discuss cool technologies like smart dust, robotics, smart labels, and much more. Prepare to be blown away with a glimpse of the future.
SYS-CON Events announced today that BMC will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. BMC has worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, BMC pairs high-speed digital innovation with robust IT industrialization – allowing customers to provide amazing user experiences with optimized IT per...
There will be 150 billion connected devices by 2020. New digital businesses have already disrupted value chains across every industry. APIs are at the center of the digital business. You need to understand what assets you have that can be exposed digitally, what their digital value chain is, and how to create an effective business model around that value chain to compete in this economy. No enterprise can be complacent and not engage in the digital economy. Learn how to be the disruptor and not the disruptee.
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will addresses this very serious issue of profound change in the industry.
Business as usual for IT is evolving into a "Make or Buy" decision on a service-by-service conversation with input from the LOBs. How does your organization move forward with cloud? In his general session at 16th Cloud Expo, Paul Maravei, Regional Sales Manager, Hybrid Cloud and Managed Services at Cisco, discusses how Cisco and its partners offer a market-leading portfolio and ecosystem of cloud infrastructure and application services that allow you to uniquely and securely combine cloud business applications and services across multiple cloud delivery models.
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud environment, and we must architect and code accordingly. At the very least, you'll have no problem fillin...