Welcome!

Microsoft Cloud Authors: Lori MacVittie, Elizabeth White, Yeshim Deniz, Serafima Al, Janakiram MSV

Blog Feed Post

illycaffè increases its subscription program’s turnover by 20% in Europe and expands into China with Computop

Computop provides global payment solutions across illycaffè's European and Chinese markets

Bamberg - Computop, a leading payment service provider, has announced that it has provided global payment solutions for illycaffè, the Italian espresso and lifestyle brand, and has been instrumental in helping the world-recognized retailer to increase its subscription program turnover by 20% in Europe. As a result of this success, Computop has also supported illycaffè's expansion into China, integrating its Paygate 5.0 solution with illycaffè's corporate e-shop payment settlement system.

With an established reputation as a high-end category leader synonymous with global coffee culture, art and innovation, illycaffè exports its high quality coffee blend to over 140 countries around the world. Due to a subscription business model which was technically centralized but locally distributed from both a logistical and administrative standpoint, illycaffè needed a solution to manage the multiple complexities posed by recurring payments while also improving the customer journey by extending its MOTO (mail order/ telephone order) options.

"When it came to selecting a PSP to address these issues, we were looking for a provider with a strong multi-market European presence, an understanding of its core markets and the ability to deliver scalable implementations, as well as help us expand into the Chinese market," explained Fabrizio Dosi, Global head Business to Consumer division, illycaffè. "Computop's capability to meet our complete payment method needs - Visa, Mastercard, Amex, PayPal, iDeal and AliPay - was an additional asset."

Computop initially developed an e-commerce and MOTO solution across the group's core markets: Italy, Spain, Germany, France, the Netherlands and Austria. At the heart of Computop's solution is Paygate, its multichannel payment platform. PCI DSS compliant, Paygate provides secure payment solutions via a single interface that allows retailers to access over 50 payment methods across core currencies. In addition, efficient fraud prevention and tokenization are included for the customer's European marketplace.

Through the solution, illycaffè has been able to open up its subscription programme, a value-add for their loyal customer base. As well enabling the company to engage with an extended customer base in a new way, this has created a new revenue stream for illycaffè and, from a customer perspective, has allowed significant improvements to service levels through a larger, more comprehensive and flexible portfolio of payment methods.

"China is expected to become one of the world's top five coffee consuming countries; globalisation and rising incomes, combined with marketing drives are propelling the popularity of coffee drinking, particularly among young people. Therefore, this has led to a natural extension of our use of Computop's services with its local payment support in China using Alipay and other recognized local payment methods" said Dosi.

Computop was tasked with integrating a local payment tool with its corporate e-shop payment settlement system for which it implemented its Paygate 5.0 solution, enabling customers to access online payments via third party Chinese payment portals. Such is the success that the team in China is already looking at increasing online payments across a total e-shop transaction.

"Throughout its 80 year history, illycaffè has put innovation at the heart of its culture," said Ralf Gladis, CEO of Computop. "Taking service to the next level is a real focus for the business and we're delighted to be a part of that. Building on the success of this implementation, Computop is now working closely with illycaffè to develop its mobile payments platforms, starting in Italy and rolling this out in different languages across multiple European marketplaces."

About Computop
Computop is a leading global payment service provider (PSP) that provides compliant and secure e-commerce, Point of Sale (PoS), m-commerce and Mail Order and Telephone Order (MOTO) payments globally. The company, founded in 1997, is headquartered in Bamberg, Germany, with local teams in the US, UK and China. Computop processes transactions totalling $8+ billion per year, for over 2500 large international merchants within industries such as retail, travel and gaming. Global customers include C&A, Fossil, Metro Cash & Carry, Samsung and TUI. In order to provide a complete multichannel solution for merchants, Computop has an international partner network and a global banking portfolio providing merchants with a seamless and secure transaction process, including its recent acquisition of assets from EOS Payment and Otto Group to provide payment services for merchants previously using the EOS Payment system.

For further information, please visit: www.computop.com

Press Contacts:
Jessica Mularczyk (US) Antonia Taylor (UK)
Ascendant Communications, for Computop
Tel: +44 (0) 208 334 8041
E-mail: [email protected]

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessio...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
No hype cycles or predictions of zillions of things here. IoT is big. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, Associate Partner at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He discussed the evaluation of communication standards and IoT messaging protocols, data analytics considerations, edge-to-cloud tec...
Announcing Poland #DigitalTransformation Pavilion
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
CloudEXPO | DXWorldEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
The best way to leverage your CloudEXPO | DXWorldEXPO presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering CloudEXPO | DXWorldEXPO will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at CloudEXPO. Product announcements during our show provide your company with the most reach through our targeted audienc...
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution. In his session at @ThingsExpo, Akvelon expert and IoT industry leader Sergey Grebnov provided an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...
In his keynote at 19th Cloud Expo, Sheng Liang, co-founder and CEO of Rancher Labs, discussed the technological advances and new business opportunities created by the rapid adoption of containers. With the success of Amazon Web Services (AWS) and various open source technologies used to build private clouds, cloud computing has become an essential component of IT strategy. However, users continue to face challenges in implementing clouds, as older technologies evolve and newer ones like Docker c...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
JETRO showcased Japan Digital Transformation Pavilion at SYS-CON's 21st International Cloud Expo® at the Santa Clara Convention Center in Santa Clara, CA. The Japan External Trade Organization (JETRO) is a non-profit organization that provides business support services to companies expanding to Japan. With the support of JETRO's dedicated staff, clients can incorporate their business; receive visa, immigration, and HR support; find dedicated office space; identify local government subsidies; get...
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
In past @ThingsExpo presentations, Joseph di Paolantonio has explored how various Internet of Things (IoT) and data management and analytics (DMA) solution spaces will come together as sensor analytics ecosystems. This year, in his session at @ThingsExpo, Joseph di Paolantonio from DataArchon, added the numerous Transportation areas, from autonomous vehicles to “Uber for containers.” While IoT data in any one area of Transportation will have a huge impact in that area, combining sensor analytic...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...