Welcome!

Microsoft Cloud Authors: Pat Romanski, Srinivasan Sundara Rajan, Glenn Rossman, Janakiram MSV, Steven Mandel

News Feed Item

APWG Advisory: Routinized Desktop and Device Intervention and Remediation

To increase end user awareness on programs to clean infected machines, the APWG has released its latest Technical Policy Advisory: Routinized Desktop Intervention and Remediation. Focusing on benefits, user experience and costs, the report provides an in-depth examination of four model programs that have been successfully utilized by consumers and enterprises for the cleaning of corrupted computing devices.

Cyber criminals are infecting innocent victims’ computing devices with crimeware at an alarming rate and with enormous costs. Technology solutions alone have not worked to rid the Internet of the danger of infected desktop computers and mobile devices to deny computing resources to criminal enterprises. Complimenting advanced security technology, empowering users with facile tools, knowledge and further education is vital for a formulated defense.

By analyzing the discovery and remediation methods from four entities - National CERT (Computer Emergency Response Team), NGOs (Non-Governmental Organizations), Trade Associations, and Commercial Internet Service Providers (ISPs) - the report examines proven approaches which can be replicated with highly effective results, coupled with minimal deployment cost and end-user effort.

"The four organization profiled are examples of those that have provided working models that can be readily emulated by enterprises interested in providing structured interventions for neutralizing malware and botnets," said April Lorenzen, APWG Research Fellow and director of Dissect Cyber. "Each has sought to empower users with solutions for cleaning up their machines while providing education about how to prevent additional infection. This approach aids in removing computer cycles from criminal control and making the larger networked community more resilient against all types of attacks."

  • National CERT - Started in 2006, the Cyber Clean Center project provides ISPs with proprietary data to help them identify infected customers. Initially started with eight large ISPs is 2006, the CCC quickly grew to what is now 72 participating ISPs.
  • NGO - In 2010, the iCode initiative began in Australia. The aims of iCode are centered around four cyber security principles of Education, Detection, Action and Reporting. Today over 90% of Australia’s Internet users are served by an iCode compliant ISP.
  • Trade Association - In 2010 the Anti Botnet Advisory Center (ABAC) began operations in Germany. ABAC is unique in that it offers telephone support where users can be talked through solving their infection problems where possible. Additionally, ABAC distributes a bootable CD which can automatically clean the infected users computer.
  • Commercial ISPs - ISPs have also started programs to detect, notify, and help customers sanitize infected computers. In the United States, AT&T, Cox, Sprint, Time Warner Cable, Verizon, CenturyLink and Comcast either have a working program or have pledged to create one.

Each of these profiled programs has seen major success in the two-tier approach that helps users clean up infected machines while providing all necessary education. The full text of the report and in-depth program analysis is available here: http://docs.apwg.org/reports/APWG_Model_Desktop_Clean_Up_Programs_NOV_2013.pdf

About the APWG

The APWG, founded in 2003 as the Anti-Phishing Working Group, is the global industry, law enforcement, and government coalition focused on unifying the global response to electronic crime. Membership is open to qualified financial institutions, online retailers, ISPs and Telcos, the law enforcement community, solutions providers, multi-lateral treaty organizations, research centers, trade associations and government agencies. There are more than 2,000 companies, government agencies and NGOs participating in the APWG worldwide. The APWG's www.apwg.org and education.apwg.org websites offer the public, industry and government agencies practical information about phishing and electronically mediated fraud as well as pointers to pragmatic technical solutions that provide immediate protection. The APWG is co-founder and co-manager of the STOP. THINK. CONNECT. Messaging Convention, the global online safety public awareness collaborative www.stopthinkconnect.org and founder/curator of the eCrime Researchers Summit, the world’s only peer-reviewed conference dedicated specifically to electronic crime studies www.ecrimeresearch.org. APWG.EU, the APWG’s European Union chapter, was established in October, 2013 as non-profit research foundation headquartered in Barcelona, Spain.

Among APWG's corporate sponsors are as follows: Afilias Ltd., Agari, AhnLab, AT&T(T), Avast!, AVG Technologies, BBN Technologies, Barracuda Networks, BillMeLater, Bkav, Blue Coat, BrandMail, BrandProtect, Bsecure Technologies, CSC Digital Brand Services, Check Point Software Technologies, Comcast, CSIRTBANELCO, Cyber Defender, Cyveillance, DigiCert, Domain Tools, Donuts.co, Easy Solutions, eBay/PayPal (EBAY), eCert, EC Cert, ESET, EST Soft, Facebook, Fortinet, FraudWatch International, F-Secure, GAS Tecnologia, GlobalSign, GoDaddy, Google, GroupIB, Hauri, Hitachi Systems, Ltd., Huawei Symantec, IEEE Standards Association, ICANN, Iconix, IID, IronPort, ING Bank, Intuit, Internet.bs, IT Matrix, Kindsight, LaCaixa, Lenos Software, MailShell, Malcovery, MarkMonitor, M86Security, McAfee (MFE), Melbourne IT, MessageLevel, Microsoft (MSFT), MicroWorld, Mirapoint, NHN, MyPW, nProtect Online Security, Netcraft, Network Solutions, NeuStar, Nominet, Nominum, Public Interest Registry, Panda Software, Phishlabs, Phishme.com, Phorm, Planty.net, Prevx, Procera, Proofpoint, QinetiQ, Qihoo 360, Return Path, RSA Security (EMC), RuleSpace, SAIC (From Science to Solutions), SalesForce, SecureBrain, S21sec, SIDN, SiteLock, SoftForum, SoftLayer, SoftSecurity, SOPHOS, SunTrust, SurfControl, Symantec (SYMC), Tagged, TDS Telecom, Telefonica (TEF), TransCreditBank, Trend Micro (TMIC), Trustwave, Vasco (VDSI), VeriSign (VRSN), Websense Inc. (WBSN), Wombat Security Technologies, Yahoo! (YHOO) and zvelo.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Adobe is changing the world though digital experiences. Adobe helps customers develop and deliver high-impact experiences that differentiate brands, build loyalty, and drive revenue across every screen, including smartphones, computers, tablets and TVs. Adobe content solutions are used daily by millions of companies worldwide-from publishers and broadcasters, to enterprises, marketing agencies and household-name brands. Building on its established design leadership, Adobe enables customers not o...
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lea...
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure...
Just over a week ago I received a long and loud sustained applause for a presentation I delivered at this year’s Cloud Expo in Santa Clara. I was extremely pleased with the turnout and had some very good conversations with many of the attendees. Over the next few days I had many more meaningful conversations and was not only happy with the results but also learned a few new things. Here is everything I learned in those three days distilled into three short points.
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
24Notion is full-service global creative digital marketing, technology and lifestyle agency that combines strategic ideas with customized tactical execution. With a broad understand of the art of traditional marketing, new media, communications and social influence, 24Notion uniquely understands how to connect your brand strategy with the right consumer. 24Notion ranked #12 on Corporate Social Responsibility - Book of List.
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, will compare the Jevons Paradox to modern-day enterprise IT, e...
Major trends and emerging technologies – from virtual reality and IoT, to Big Data and algorithms – are helping organizations innovate in the digital era. However, to create real business value, IT must think beyond the ‘what’ of digital transformation to the ‘how’ to harness emerging trends, innovation and disruption. Architecture is the key that underpins and ties all these efforts together. In the digital age, it’s important to invest in architecture, extend the enterprise footprint to the cl...
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management solutions, helping companies worldwide activate their data to drive more value and business insight and to transform moder...
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
What does it look like when you have access to cloud infrastructure and platform under the same roof? Let’s talk about the different layers of Technology as a Service: who cares, what runs where, and how does it all fit together. In his session at 18th Cloud Expo, Phil Jackson, Lead Technology Evangelist at SoftLayer, an IBM company, spoke about the picture being painted by IBM Cloud and how the tools being crafted can help fill the gaps in your IT infrastructure.
Digital innovation is the next big wave of business transformation based on digital technologies of which IoT and Big Data are key components, For example: Business boundary innovation is a challenge to excavate third-party business value using IoT and BigData, like Nest Business structure innovation may propose re-building business structure from scratch, as Uber does in the taxicab industry The social model innovation is also a big challenge to the new social architecture with the design fr...
Data is an unusual currency; it is not restricted by the same transactional limitations as money or people. In fact, the more that you leverage your data across multiple business use cases, the more valuable it becomes to the organization. And the same can be said about the organization’s analytics. In his session at 19th Cloud Expo, Bill Schmarzo, CTO for the Big Data Practice at EMC, will introduce a methodology for capturing, enriching and sharing data (and analytics) across the organizati...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often ...
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Businesses are struggling to manage the information flow and interactions between all of these new devices and things jumping on their network, and the apps and IT systems they control. The data businesses gather is only helpful if they can do something with it. In his session at @ThingsExpo, Chris Witeck, Principal Technology Strategist at Citrix, will discuss how different the impact of IoT will be for large businesses, expanding how IoT will allow large organizations to make their legacy ap...
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, will discuss how VPaaS enables you to move fast, creating scalable video experiences that reach your ...