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Microsoft Cloud Authors: Jordan Sanders, Carmen Gonzalez, Pat Romanski, Keith Mayer, Jayaram Krishnaswamy

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Digital Element’s IP Geolocation Technology Enables Emergency Service Calls For VOIP Users

COCUS AG, a German telecommunication consultancy and solution provider, today announced the deployment of Digital Element’s pioneering IP geolocation technology, specifically to enable a large telecommunications client to determine the location of a person calling on a Voice Over IP (VOIP) phone to support emergency call routing, prevent fraudulent service usage and fulfill regulatory requirements on location detection.

COCUS was tasked by one of its global telephony clients to design and implement the solution into their respective end-to-end architecture and ensure optimum IP geolocation for all access channels.

COCUS chose Digital Element’s IP geolocation intelligence technology as part of a solution that automatically and dependably determines the location of a potentially nomadic device by IP address, allowing, for example, the call to be routed to the nearest emergency service centre, in case of emergency calls.

COCUS and their telephony client have deployed the new service in Germany with plans to roll out the service to other countries’ networks.

Elmar Kinkel, Chief Operating Officer, COCUS, commented: “Mission critical to the service is the fast, dependable and precise location of potentially nomadic customer premise equipment to ensure service effectiveness of emergency call routing or network update provisioning. We therefore needed to be sure that we were working with IP data that is as accurate and frequently refreshed as possible. We selected Digital Element based on solution trials because they have the most accurate and granular IP location data available globally. In addition, Digital Element’s data is refreshed more frequently than that of any other IP data supplier. Digital Element also provides excellent technical support to resolve any critical issues that may occur.”

Founded in 1999, Digital Element is the industry pioneer of IP geolocation technology and its NetAcuity Edge technology has revolutionised the IP geolocation space. By combining IP routing infrastructure analysis with anonymous location insight gleaned from a network of global commercial partners, NetAcuity Edge provides the most detailed, hyperlocal dataset available worldwide today that maintains user anonymity and complies with the highest standards of end-user privacy.

Kate Owen, Digital Element’s Managing Director, Europe, said: “COCUS are using our IP geolocation data in a creative and unique way to solve a real world problem. Over recent years many users have switched from landlines to VOIP, and the resulting limited access to emergency services for many VOIP users is unacceptable. We are delighted to be helping resolve this important issue.”

COCUS joins Digital Element’s other high-profile clients in the telecommunications sector, including Tiscali, Level 3 Communications, F5 Networks, AOL, Microsoft, AT&T, Verizon, Earthlink, VeriSign and many others.

About Digital Element

Digital Element delivers the de facto standard in IP Intelligence, providing coverage for 99.9999 percent of the Internet. Digital Element’s patented technology combines Internet routing infrastructure analysis with hundreds of millions of partner-derived online end-points, resulting in the most accurate IP geolocation data available today. Most of the world's largest networks, websites, retailers, publishers, advertisers and more deploy Digital Element’s IP technology to target advertising, localise content and video streaming, manage geographic rights and enhance analytics. As an industry pioneer, Digital Element has long been a technical leader in evolving non-invasive IP Intelligence technology.

For more information on how to uncover new levels of insight about online users, please visit Digital Element is a business unit of Digital Envoy Inc.


COCUS AG and its subsidiaries have been delivering cross-industry ICT consultancy and solutions for more than 14 years for national and international customers.

Current consulting and solutions portfolios currently include management and business efficiency consulting, mobile network access solutions, M2M consultancy, integration and solution services, mobile payment and business mobility solutions.

COCUS utilises an integrated approach of consultancy services from business development up to development and integration of technical solutions, bringing together expertise and skills from more than 100 employees at offices in Germany and Switzerland and an extensive network of solution and technology partner.

For more information on COCUS AG’s portfolio and solutions, visit

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