Welcome!

Microsoft Cloud Authors: Pat Romanski, Jnan Dash, Andreas Grabner, Lori MacVittie, Jim Kaskade

Blog Feed Post

Centrix Software application analytics project reduces Windows XP migration mountain at Glasgow City Council

- Company rationalises apps from 6,700 to under 1,000 across 15,000 machines

Centrix Software's WorkSpace iQ, one of the company's innovative workspace management solutions, has given ACCESS LLP (the joint venture between Scotland's largest local authority, Glasgow City Council and Serco) the detailed application usage analytics needed to deliver an accurate price and project timeline for Glasgow City Council's 11,500 end-point Windows XP migration project.

Over years the council's environment had become increasingly complex and distributed with no real view of the breadth and depth of the application estate. This made it difficult to plan the move from Windows XP and Office 2003 to Windows 7 and Office 2010. With application packaging being one of the most time consuming and expensive parts of a Windows migration project, the ACCESS team needed to rationalise the list of applications and accurately identify which apps were really being used and needed to be migrated.

Centrix Software was recommended by ComputaCenter, ACCESS's partner, as the best solution to provide the real-time usage analytics data required for this task.

A user-based manual audit, undertaken before the Centrix solution was selected in late 2012, had identified 2,000 discrete applications in use. Within a few weeks of WorkSpace iQ being installed, the software identified 6,700 different apps being used including 83 versions of Adobe Reader and 40 paid for Adobe applications - a huge opportunity for consolidation, rationalisation and cost saving. WorkSpace iQ also enabled the project team to highlight several Line of Business apps with potential Windows 7 compatibility issues which had not been identified in the initial audit but that needed to be treated as high priority.

Having access to detailed app usage analysis has helped the project team to validate the requirements of each council department and every end-user, a task that had not previously been possible. The team now expects to be able to submit the full migration proposal to the council for approval in November 2013 leaving enough time to prioritise and migrate the most critical apps by the 8th April 2014 migration deadline.

"The application usage data acquired through WorkSpace iQ has helped tremendously with our Windows migration project. Initially we thought we had around 2,000 applications in use at Glasgow City Council but the information that Centrix Software provided shows that, in reality, we had closer to 7,000. Analysing usage and taking this data to each council department has enabled us to cut the Windows XP app packaging requirement to just fewer than 1,000. The usage information has been vital and has saved us an enormous amount of time getting us to a point we would never have got to without the tool," said Faye Shaw, Commercial Director at ACCESS.

"As well as finding multiple copies of apps from suppliers such as Adobe that we could rationalise, we were surprised to find quite a few apps that had not been identified for migration because the users had only told us about the 5 or 6 apps they used every day," adds Shaw. For example we identified a shift management system that was used on only 48 machines but was vital for scheduling a number of key council shift workers, it transpires that this is a Microsoft Access database which may provide additional migration challenges. As an added benefit, we have been able to enhance the policing and compliance of the council's IT estate by ensuring that all software used is correctly licensed and managed."

"When running a large migration project, it's easy to look across an estate and tick all the big boxes by focusing on the major applications" continued Shaw. "But there are lots of business processes and specialised apps that only a few people know about that users take for granted and this is where the real risk lies. Without the Centrix Software solution and access to their hugely experienced data analysis and manipulation team, reaching the deadline would have been very challenging."

Lisa Hammond, CEO at Centrix Software said: "By working closely together with the ACCESS team and enabling them to understand, interpret and prioritise Glasgow City Council's application usage data, we could help them to overcome and reduce the size of the perceived migration mountain. It's wonderful to see complex migration projects solved by having access to accurate and real-time app usage data."

As the project is currently at its mid-way point, exact savings are not yet known, but Shaw anticipates "significant savings" as well as a continued commitment to Centrix Software, following completion of the main Windows migration project in April 2014.

"Centrix has delivered a great amount of estate management data which we have not yet utilised and it's this element that we see helping us with our plans to move towards virtualisation - for example enabling us to identify which users would be best served by a virtualised desktop and which need to have directly installed applications. We also believe the data that WorkSpace iQ can provide will help us to manage the peaks and troughs of end-user login and password re-set requests, as well as providing some valuable data sets that will help drive further efficiencies," concludes Shaw

Notes to Editors:

About ACCESS LLP
ACCESS is a joint venture between Scotland's largest local authority, Glasgow City Council, and Serco bringing together best practice in public/private partnership.

www.access.uk.com

About Centrix Software
Headquartered in Newbury, UK, with the US corporate office in New York, Centrix Software provides award-winning Workspace Management solutions, that optimise the way IT infrastructures deliver applications and content provisioned from physical, virtual, web or hosted platforms. Centrix Software helps its customers to be more agile and efficient in how they deliver client-side technology services, providing a single view of software, application and device usage, and taking back control of IT in the age of BYOD and cloud environments. It does this through firstly providing in depth, powerful application usage intelligence and analytics allowing for software rationalisation and dramatically reducing corporate migration costs and secondly a completely customisable end-user workspace portal that enables a single and secure point of access to all corporate applications regardless of device.

Founded as a consultancy in 1997, Centrix Software's solutions have helped leading organisations in banking and securities, insurance, telecommunications, retail, manufacturing, pharmaceutical, energy and utilities, and the public sector.

For more information please visit www.centrixsoftware.com.

For the latest information on Centrix Software

PR Contact:
Rebecca Hougham, Senior Account Executive, The CommsCo: [email protected], 01962 677 002 or 07807 034 388

Marina Stedman, Marketing Director, Centrix Software, [email protected] 01635 239800

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet and...
"Tintri was started in 2008 with the express purpose of building a storage appliance that is ideal for virtualized environments. We support a lot of different hypervisor platforms from VMware to OpenStack to Hyper-V," explained Dan Florea, Director of Product Management at Tintri, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus o...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
"LinearHub provides smart video conferencing, which is the Roundee service, and we archive all the video conferences and we also provide the transcript," stated Sunghyuk Kim, CEO of LinearHub, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Things are changing so quickly in IoT that it would take a wizard to predict which ecosystem will gain the most traction. In order for IoT to reach its potential, smart devices must be able to work together. Today, there are a slew of interoperability standards being promoted by big names to make this happen: HomeKit, Brillo and Alljoyn. In his session at @ThingsExpo, Adam Justice, vice president and general manager of Grid Connect, will review what happens when smart devices don’t work togethe...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Discover top technologies and tools all under one roof at April 24–28, 2017, at the Westin San Diego in San Diego, CA. Explore the Mobile Dev + Test and IoT Dev + Test Expo and enjoy all of these unique opportunities: The latest solutions, technologies, and tools in mobile or IoT software development and testing. Meet one-on-one with representatives from some of today's most innovative organizations
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and E...
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.