|By RealWire News Distribution||
|October 22, 2013 04:00 AM EDT||
- Company rationalises apps from 6,700 to under 1,000 across 15,000 machines
Centrix Software's WorkSpace iQ, one of the company's innovative workspace management solutions, has given ACCESS LLP (the joint venture between Scotland's largest local authority, Glasgow City Council and Serco) the detailed application usage analytics needed to deliver an accurate price and project timeline for Glasgow City Council's 11,500 end-point Windows XP migration project.
Over years the council's environment had become increasingly complex and distributed with no real view of the breadth and depth of the application estate. This made it difficult to plan the move from Windows XP and Office 2003 to Windows 7 and Office 2010. With application packaging being one of the most time consuming and expensive parts of a Windows migration project, the ACCESS team needed to rationalise the list of applications and accurately identify which apps were really being used and needed to be migrated.
Centrix Software was recommended by ComputaCenter, ACCESS's partner, as the best solution to provide the real-time usage analytics data required for this task.
A user-based manual audit, undertaken before the Centrix solution was selected in late 2012, had identified 2,000 discrete applications in use. Within a few weeks of WorkSpace iQ being installed, the software identified 6,700 different apps being used including 83 versions of Adobe Reader and 40 paid for Adobe applications - a huge opportunity for consolidation, rationalisation and cost saving. WorkSpace iQ also enabled the project team to highlight several Line of Business apps with potential Windows 7 compatibility issues which had not been identified in the initial audit but that needed to be treated as high priority.
Having access to detailed app usage analysis has helped the project team to validate the requirements of each council department and every end-user, a task that had not previously been possible. The team now expects to be able to submit the full migration proposal to the council for approval in November 2013 leaving enough time to prioritise and migrate the most critical apps by the 8th April 2014 migration deadline.
"The application usage data acquired through WorkSpace iQ has helped tremendously with our Windows migration project. Initially we thought we had around 2,000 applications in use at Glasgow City Council but the information that Centrix Software provided shows that, in reality, we had closer to 7,000. Analysing usage and taking this data to each council department has enabled us to cut the Windows XP app packaging requirement to just fewer than 1,000. The usage information has been vital and has saved us an enormous amount of time getting us to a point we would never have got to without the tool," said Faye Shaw, Commercial Director at ACCESS.
"As well as finding multiple copies of apps from suppliers such as Adobe that we could rationalise, we were surprised to find quite a few apps that had not been identified for migration because the users had only told us about the 5 or 6 apps they used every day," adds Shaw. For example we identified a shift management system that was used on only 48 machines but was vital for scheduling a number of key council shift workers, it transpires that this is a Microsoft Access database which may provide additional migration challenges. As an added benefit, we have been able to enhance the policing and compliance of the council's IT estate by ensuring that all software used is correctly licensed and managed."
"When running a large migration project, it's easy to look across an estate and tick all the big boxes by focusing on the major applications" continued Shaw. "But there are lots of business processes and specialised apps that only a few people know about that users take for granted and this is where the real risk lies. Without the Centrix Software solution and access to their hugely experienced data analysis and manipulation team, reaching the deadline would have been very challenging."
Lisa Hammond, CEO at Centrix Software said: "By working closely together with the ACCESS team and enabling them to understand, interpret and prioritise Glasgow City Council's application usage data, we could help them to overcome and reduce the size of the perceived migration mountain. It's wonderful to see complex migration projects solved by having access to accurate and real-time app usage data."
As the project is currently at its mid-way point, exact savings are not yet known, but Shaw anticipates "significant savings" as well as a continued commitment to Centrix Software, following completion of the main Windows migration project in April 2014.
"Centrix has delivered a great amount of estate management data which we have not yet utilised and it's this element that we see helping us with our plans to move towards virtualisation - for example enabling us to identify which users would be best served by a virtualised desktop and which need to have directly installed applications. We also believe the data that WorkSpace iQ can provide will help us to manage the peaks and troughs of end-user login and password re-set requests, as well as providing some valuable data sets that will help drive further efficiencies," concludes Shaw
Notes to Editors:
About ACCESS LLP
ACCESS is a joint venture between Scotland's largest local authority, Glasgow City Council, and Serco bringing together best practice in public/private partnership.
About Centrix Software
Headquartered in Newbury, UK, with the US corporate office in New York, Centrix Software provides award-winning Workspace Management solutions, that optimise the way IT infrastructures deliver applications and content provisioned from physical, virtual, web or hosted platforms. Centrix Software helps its customers to be more agile and efficient in how they deliver client-side technology services, providing a single view of software, application and device usage, and taking back control of IT in the age of BYOD and cloud environments. It does this through firstly providing in depth, powerful application usage intelligence and analytics allowing for software rationalisation and dramatically reducing corporate migration costs and secondly a completely customisable end-user workspace portal that enables a single and secure point of access to all corporate applications regardless of device.
Founded as a consultancy in 1997, Centrix Software's solutions have helped leading organisations in banking and securities, insurance, telecommunications, retail, manufacturing, pharmaceutical, energy and utilities, and the public sector.
For more information please visit www.centrixsoftware.com.
For the latest information on Centrix Software
Rebecca Hougham, Senior Account Executive, The CommsCo: [email protected], 01962 677 002 or 07807 034 388
Marina Stedman, Marketing Director, Centrix Software, [email protected] 01635 239800
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
Mar. 26, 2017 03:15 AM EDT Reads: 981
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
Mar. 26, 2017 01:45 AM EDT Reads: 3,689
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Mar. 26, 2017 12:30 AM EDT Reads: 1,846
What sort of WebRTC based applications can we expect to see over the next year and beyond? One way to predict development trends is to see what sorts of applications startups are building. In his session at @ThingsExpo, Arin Sime, founder of WebRTC.ventures, will discuss the current and likely future trends in WebRTC application development based on real requests for custom applications from real customers, as well as other public sources of information,
Mar. 26, 2017 12:15 AM EDT Reads: 717
As businesses adopt functionalities in cloud computing, it’s imperative that IT operations consistently ensure cloud systems work correctly – all of the time, and to their best capabilities. In his session at @BigDataExpo, Bernd Harzog, CEO and founder of OpsDataStore, will present an industry answer to the common question, “Are you running IT operations as efficiently and as cost effectively as you need to?” He will expound on the industry issues he frequently came up against as an analyst, and...
Mar. 26, 2017 12:00 AM EDT Reads: 4,109
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Mar. 26, 2017 12:00 AM EDT Reads: 1,696
Apache Hadoop is emerging as a distributed platform for handling large and fast incoming streams of data. Predictive maintenance, supply chain optimization, and Internet-of-Things analysis are examples where Hadoop provides the scalable storage, processing, and analytics platform to gain meaningful insights from granular data that is typically only valuable from a large-scale, aggregate view. One architecture useful for capturing and analyzing streaming data is the Lambda Architecture, represent...
Mar. 25, 2017 08:45 PM EDT Reads: 5,987
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
Mar. 25, 2017 08:45 PM EDT Reads: 2,772
Things are changing so quickly in IoT that it would take a wizard to predict which ecosystem will gain the most traction. In order for IoT to reach its potential, smart devices must be able to work together. Today, there are a slew of interoperability standards being promoted by big names to make this happen: HomeKit, Brillo and Alljoyn. In his session at @ThingsExpo, Adam Justice, vice president and general manager of Grid Connect, will review what happens when smart devices don’t work togethe...
Mar. 25, 2017 06:15 PM EDT Reads: 2,565
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
Mar. 25, 2017 05:15 PM EDT Reads: 1,936
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), will provide an overview of various initiatives to certifiy the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldw...
Mar. 25, 2017 04:00 PM EDT Reads: 520
SYS-CON Events announced today that Technologic Systems Inc., an embedded systems solutions company, will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Technologic Systems is an embedded systems company with headquarters in Fountain Hills, Arizona. They have been in business for 32 years, helping more than 8,000 OEM customers and building over a hundred COTS products that have never been discontinued. Technologic Systems’ pr...
Mar. 25, 2017 01:45 PM EDT Reads: 3,290
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Mar. 25, 2017 01:30 PM EDT Reads: 1,721
The taxi industry never saw Uber coming. Startups are a threat to incumbents like never before, and a major enabler for startups is that they are instantly “cloud ready.” If innovation moves at the pace of IT, then your company is in trouble. Why? Because your data center will not keep up with frenetic pace AWS, Microsoft and Google are rolling out new capabilities In his session at 20th Cloud Expo, Don Browning, VP of Cloud Architecture at Turner, will posit that disruption is inevitable for c...
Mar. 25, 2017 01:15 PM EDT Reads: 2,042
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
Mar. 25, 2017 12:45 PM EDT Reads: 1,886
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
Mar. 25, 2017 12:30 PM EDT Reads: 5,062
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
Mar. 25, 2017 12:30 PM EDT Reads: 1,190
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Mar. 25, 2017 11:15 AM EDT Reads: 1,568
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buyers...
Mar. 25, 2017 11:00 AM EDT Reads: 3,562
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
Mar. 25, 2017 10:45 AM EDT Reads: 2,096