|By Marketwired .||
|June 20, 2013 06:38 PM EDT||
NASHVILLE, TN -- (Marketwired) -- 06/20/13 -- Increasing business and leisure traveler expectations for connectivity and access to information wherever they go and stay has created opportunities for hotels and resorts in every segment to distinguish themselves from the competition by providing seamless service in a consistent, trusted way.
Given the spectrum of digital touch points in any hotel -- fixed and mobile, from public-access computers to digital signs and interactive kiosks -- hotel operators face a daunting technological and managerial challenge to ensure the information they present is up to date, consistent with brand standards and that guests using their equipment are protected from online threats.
This task is beyond the capability of most individual operators and expensive for those that attempt to deal with it on their own. Enter Uniguest Inc., a leading technology provider to the global hospitality industry based in Nashville. Uniguest provides an integrated package of hardware, software, content and support to help hoteliers deliver a consistent connectivity experience to their guests that protects their privacy and data.
Total Content and Device Management
Uniguest calls this approach "total content and device management," meaning it provides an end-to-end strategy from a single source for managing information and devices on property, whether powered by Apple, Android or Microsoft operating systems. That includes designing the system architecture, developing software, procuring equipment, deploying systems, managing everything remotely, analyzing usage and supporting systems with 24/7 service.
"It's not the device or screen that matters most; it's about delivering relevant and timely information and having a robust platform that manages content and pushes it to any mobile or fixed device," said John Bearden, Uniguest chief executive officer. "Our highly integrated system of proven software elements comprise the Uniguest Platform. It's our secret sauce."
(Bearden and other members of the Uniguest senior leadership team will be available to discuss the company's products and services at HITEC 2013, the world's largest hospitality technology exposition, to be held June 24-27 at the Minneapolis Convention Center. Uniguest's booth number is 1437.)
A Diversified Product Line
Uniguest's product line includes:
- U-Mobile, a comprehensive, mobile device management solution for property-owned tablets and smartphones.
- U-Print, a secure mobile printing service that enables guests and employees alike to print documents from their smartphones, tablets and personal computers.
- U-Local concierge station that provides information on all points of local interest on a 24/7 basis without the need for full-time staff.
- U-Table, an Internet-enabled work surface designed to enhance productivity and social interaction.
- U-Connect business centers with public-access computers displaying content available in 18 of the most widely spoken languages that can be customized with multiple languages and currencies, date and time formats and specialized Internet content filtering.
- U-Sign digital information boards that provide up-to-the-second information including meetings and events, flight status, menus and weather.
- Boarding Pass Stations, where guests can securely check into flights and print boarding passes.
- Specialty printing for custom menus, guest directories, door hangers, name badges, room keys, folders and stationery, banners, posters and signs, all either fully managed or ad-supported.
The Uniguest Platform
Uniguest's proprietary integrated platform features three key elements -- Unicore, Secured Advantage and U-Crew -- that function together to ensure a consistent, flexible, secure and reliable connectivity experience.
Unicore delivers relevant and timely information presented in a way that is consistent and supportive of each hotel's respective branding and business standards. Unicore enables hotel and brand management the ability to make a content update and populate the entire system within moments.
Unicore is fully compatible with the Windows 8, Android and Apple OS X and iOS operating systems.
The privacy and security of patrons who use Uniguest public-access computers in business centers and kiosks are protected by Secured Advantage, a proprietary Uniguest product that ensures each digital touch point is used only for its intended purpose and is insulated from cyber-security threats, viruses and malware, all to protect users' privacy and data security.
Uniguest installations are supported by U-Crew, a certified, extensively trained multilingual, U.S.-based, in-house technical support team that is available 24/7 to ensure equipment and software functions as intended and expected.
"Our expertise in total device management and information delivery solutions enable companies to effectively communicate with their audiences on any device, anywhere at any time," Bearden said. "We remind ourselves every day that while our clients' business is their customers, our business is keeping them connected to our clients."
Uniguest's Scope, History and Long-Term Clients
Uniguest enjoys a 27-year track record as a strategic partner with the hospitality industry. The company has exclusive relationships with Hilton Worldwide, Marriott International and Choice Hotels International, among others, and manages more than 12,000 public-use computers and devices, information kiosks and digital signs for 7,000 clients in 29 countries. By 2015, Uniguest expects its systems to be deployed in every Hilton-branded property, giving it representation in nearly half of the U.S. full-service segment.
The company was established in 1986 as U.S. Hospitality, marketing advertising-based, in-room guest directories. In 2005 the company introduced free public-access personal computers in hotels. U.S. Hospitality acquired Uniguest in 2009 and adopted the name for the combined corporate entity. In 2010 the company acquired pay-per-use contracts from Showcase Technology and was awarded the single-source mandate contract for the Hilton Hotels & Resorts brand worldwide.
Uniguest's clients also include the following brands: aloft, Autograph Collection Hotels, Best Western, Conrad Hotels & Resorts, Crowne Plaza, DoubleTree by Hilton, Embassy Suites Hotels, Fairfield Inn & Suites by Marriott, Four Points by Sheraton, Hampton, Hard Rock Hotel, Holiday Inn, Homewood Suites by Hilton, Hotel Indigo, Hyatt, JW Marriott, Marriott Hotels & Resorts Radisson, Red Roof Inn, Ramada, Ritz Carlton, Sheraton Hotel, Sleep Inn, SpringHill Suites by Marriott, Super 8, Marriott, Waldorf Astoria Hotels & Resorts and Wyndham Hotels and Resorts, among many others.
Authorized Reseller for Major Hardware Brands
Uniguest is an authorized reseller for Apple OS X and iOS devices, Samsung and Acer Android tablets, Microsoft Windows 8 tablets, Lenovo desktop and laptop computers and tablets, Dell desktop and laptop computers and printers and Hewlett-Packard printers.
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi’s VP Business Development and Engineering, will explore the IoT cloud-based platform technologies driving this change including privacy controls, data transparency and integration of real time context wi...
Jun. 30, 2015 04:21 PM EDT Reads: 521
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society-changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his session at @ThingsExpo, Jason Mondanaro, Director, Product Management at Metanga, discussed how you can plan to cooperate, partner, and form lasting all-star teams to change the world and it starts with business models and monetization strategies.
Jun. 30, 2015 02:15 PM EDT Reads: 2,144
Internet of Things is moving from being a hype to a reality. Experts estimate that internet connected cars will grow to 152 million, while over 100 million internet connected wireless light bulbs and lamps will be operational by 2020. These and many other intriguing statistics highlight the importance of Internet powered devices and how market penetration is going to multiply many times over in the next few years.
Jun. 30, 2015 01:45 PM EDT Reads: 1,986
Internet of Things (IoT) will be a hybrid ecosystem of diverse devices and sensors collaborating with operational and enterprise systems to create the next big application. In their session at @ThingsExpo, Bramh Gupta, founder and CEO of robomq.io, and Fred Yatzeck, principal architect leading product development at robomq.io, discussed how choosing the right middleware and integration strategy from the get-go will enable IoT solution developers to adapt and grow with the industry, while at the same time reduce Time to Market (TTM) by using plug and play capabilities offered by a robust IoT ...
Jun. 30, 2015 01:45 PM EDT Reads: 1,853
To many people, IoT is a buzzword whose value is not understood. Many people think IoT is all about wearables and home automation. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed some incredible game-changing use cases and how they are transforming industries like agriculture, manufacturing, health care, and smart cities. He will discuss cool technologies like smart dust, robotics, smart labels, and much more. Prepare to be blown away with a glimpse of the future.
Jun. 30, 2015 10:20 AM EDT Reads: 538
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of profound change in the industry.
Jun. 30, 2015 09:45 AM EDT Reads: 883
SYS-CON Events announced today that BMC will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. BMC has worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, BMC pairs high-speed digital innovation with robust IT industrialization – allowing customers to provide amazing user experiences with optimized IT per...
Jun. 29, 2015 12:15 PM EDT Reads: 2,635
There will be 150 billion connected devices by 2020. New digital businesses have already disrupted value chains across every industry. APIs are at the center of the digital business. You need to understand what assets you have that can be exposed digitally, what their digital value chain is, and how to create an effective business model around that value chain to compete in this economy. No enterprise can be complacent and not engage in the digital economy. Learn how to be the disruptor and not the disruptee.
Jun. 29, 2015 11:00 AM EDT Reads: 2,158
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will addresses this very serious issue of profound change in the industry.
Jun. 29, 2015 09:45 AM EDT Reads: 2,499
Business as usual for IT is evolving into a "Make or Buy" decision on a service-by-service conversation with input from the LOBs. How does your organization move forward with cloud? In his general session at 16th Cloud Expo, Paul Maravei, Regional Sales Manager, Hybrid Cloud and Managed Services at Cisco, discusses how Cisco and its partners offer a market-leading portfolio and ecosystem of cloud infrastructure and application services that allow you to uniquely and securely combine cloud business applications and services across multiple cloud delivery models.
Jun. 28, 2015 11:00 AM EDT Reads: 2,208
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
Jun. 27, 2015 10:00 AM EDT Reads: 2,231
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud environment, and we must architect and code accordingly. At the very least, you'll have no problem fillin...
Jun. 26, 2015 12:00 PM EDT Reads: 2,215
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Opening Keynote at 16th Cloud Expo, Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, d...
Jun. 26, 2015 10:00 AM EDT Reads: 2,076
Converging digital disruptions is creating a major sea change - Cisco calls this the Internet of Everything (IoE). IoE is the network connection of People, Process, Data and Things, fueled by Cloud, Mobile, Social, Analytics and Security, and it represents a $19Trillion value-at-stake over the next 10 years. In her keynote at @ThingsExpo, Manjula Talreja, VP of Cisco Consulting Services, discussed IoE and the enormous opportunities it provides to public and private firms alike. She will share what businesses must do to thrive in the IoE economy, citing examples from several industry sectors.
Jun. 25, 2015 02:00 PM EDT Reads: 2,010
In his keynote at 16th Cloud Expo, Rodney Rogers, CEO of Virtustream, discussed the evolution of the company from inception to its recent acquisition by EMC – including personal insights, lessons learned (and some WTF moments) along the way. Learn how Virtustream’s unique approach of combining the economics and elasticity of the consumer cloud model with proper performance, application automation and security into a platform became a breakout success with enterprise customers and a natural fit for the EMC Federation.
Jun. 25, 2015 01:30 PM EDT Reads: 2,165
SYS-CON Events announced today that the "Second Containers & Microservices Conference" will take place November 3-5, 2015, at the Santa Clara Convention Center, Santa Clara, CA, and the “Third Containers & Microservices Conference” will take place June 7-9, 2016, at Javits Center in New York City. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Jun. 22, 2015 02:15 PM EDT Reads: 2,784
SYS-CON Events announced today that the "First Containers & Microservices Conference" will take place June 9-11, 2015, at the Javits Center in New York City. The “Second Containers & Microservices Conference” will take place November 3-5, 2015, at Santa Clara Convention Center, Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Jun. 20, 2015 12:00 PM EDT Reads: 3,875
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
Jun. 15, 2015 08:45 PM EDT Reads: 4,108
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
Jun. 15, 2015 07:15 PM EDT Reads: 3,897
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
Jun. 15, 2015 10:15 AM EDT Reads: 5,984