Welcome!

Microsoft Cloud Authors: David H Deans, Yeshim Deniz, Janakiram MSV, Andreas Grabner, Stackify Blog

Related Topics: Containers Expo Blog, Java IoT, Microservices Expo, @CloudExpo, Cloud Security, SDN Journal

Containers Expo Blog: Blog Feed Post

Bare Metal Blog: Mean Time Between Failures

MTBF has meaning well beyond storage

If you are new to the Bare Metal Blog series, find them all here

When assembling a model – any model, from a highly detailed functional replica of an engine to a mass produced plastic model of an airplane – there are several places where things can go wrong. The final product is only as good as the model kit, the glue used, the tools used, and the skill of the craftsman. I’ve seen the same exact model assembled and painted by two different people that look completely different, simply because of the array of variables and how they interact.

This is true of high tech equipment also, and like modeling, it is often overlooked. Interestingly, in my entire IT career, MTBF has only been a measure that meant a ton in two circumstances: When designing hardware and scoping the parts to go in it, and when talking about storage. In all other endeavors, MTBF if mentioned was a side note.

And yet it matters. It can matter a lot. Like most hardware companies (because we spec our own parts and monitor our own quality), we track MTBF both computed from the sum of the parts with average environmental considerations, and actual tracking based upon support cases involving hardware and RMAs. For us, knowing helps us improve quality. For customers, knowing helps gauge the bounds of useful life for the equipment being purchased. Of course, MTBF is a mean, not a fact, and it is entirely possible for a device to last much longer than its MTBF, in fact the fact that it is a mean kind of implies that roughly half of the devices out there will last longer. But it’s the mean, not the median, and most IT shops do not want to plan like a device will last well beyond its MTBF value. MTBF can offer a bit of guidance when it is fairly calculated, and another tool in the evaluation toolbox never hurt an IT shop.

As mentioned earlier in this series, F5 sets quality standards for suppliers to meet, if they wish to continue supplying. This allows a bit better control over MTBF than doing something like “lowest bidder” or similar procurement, simply because the standards set include the quality of parts used, which all rolls into the MTBF calculations – and more importantly for most IT shops, the MTBF reality. While MTBF is a complex set of equations, you can generalize to “the MTBF of a device is as low as or lower than the MTBF of its weakest part”. That means supplier quality standards matter in a very real way. I had a RAID array fail on me once – several drives down all at the same time. The array vendor had to count that as a failure, since RAID no longer worked (thank heavens for backups!), but the failure was on the part of one of their suppliers. That’s how it is in the manufacturing world whomevers’ name is on the box gets the bad rep for quality, regardless of whose handiwork was slipshod. That is why F5’s non-stop quality monitoring program (devices are tested from before release until EOL is announced) matters a lot. It’s also why quality standards for parts suppliers matter more then getting the absolute cheapest part, as some manufacturers are wont to do.

I will not replicate our entire knowledge base article here, if you have an ask.f5.com account, you can click here to read it. I’ll just summarize and pull bits out for the readers’ enjoyment.

F5 gear runs the gauntlet from entry level to massive blade systems. As such, MTBF varies from device to device. The worst calculated MTBF for an F5 device is over three years. And our quality team tells me that the calculated value is far lower than the real-life-experience value they get from watching returns and such. The best calculated MTBF is over 21 years. It’s a rare piece of computer gear that is used that long, but Lori and I have got some pretty old F5 gear that’s still clipping away like it was new, so no surprises there. Most F5 devices fall somewhere in between.

Why the large variance in MTBFs if we control for quality? A valid question. The fact is that it is not all about the quality of parts. Airflow inside the device, number of redundant parts, number of removable parts… there are a zillion other things that go into MTBF, and they all tend to get better as the device gets physically larger. Entry level devices are small, restricting airflow and cutting down on available space for redundant power supplies, etc. While the top end blade servers have room for all of that, and since cards are replaceable, tend to less failures. You will find a similar spread with any other vendor that covers such a wide range of hardware. And all of those numbers are likely to beat out a COTS server running a software product.

So when looking at any electronic gear, ask about MTBF. Alone it simply gives you insight into the priorities for the device you’re looking at, when combined with the MTBF numbers from several different devices (the same manufacturer or multiple), it gives you an idea of what you are buying in terms of quality. Of course with a large chunk of any given appliance handled in software, MTBF is not as meaningful as it once was, but it is still the underlying bedrock for that software to run on.

Read the original blog entry...

More Stories By Don MacVittie

Don MacVittie is founder of Ingrained Technology, A technical advocacy and software development consultancy. He has experience in application development, architecture, infrastructure, technical writing,DevOps, and IT management. MacVittie holds a B.S. in Computer Science from Northern Michigan University, and an M.S. in Computer Science from Nova Southeastern University.

@ThingsExpo Stories
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
Detecting internal user threats in the Big Data eco-system is challenging and cumbersome. Many organizations monitor internal usage of the Big Data eco-system using a set of alerts. This is not a scalable process given the increase in the number of alerts with the accelerating growth in data volume and user base. Organizations are increasingly leveraging machine learning to monitor only those data elements that are sensitive and critical, autonomously establish monitoring policies, and to detect...
Because IoT devices are deployed in mission-critical environments more than ever before, it’s increasingly imperative they be truly smart. IoT sensors simply stockpiling data isn’t useful. IoT must be artificially and naturally intelligent in order to provide more value In his session at @ThingsExpo, John Crupi, Vice President and Engineering System Architect at Greenwave Systems, will discuss how IoT artificial intelligence (AI) can be carried out via edge analytics and machine learning techn...
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution and join Akvelon expert and IoT industry leader, Sergey Grebnov, in his session at @ThingsExpo, for an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, will examine the regulations and provide insight on how it affects technology, challenges the established rules and will usher in new levels of diligence a...
In the enterprise today, connected IoT devices are everywhere – both inside and outside corporate environments. The need to identify, manage, control and secure a quickly growing web of connections and outside devices is making the already challenging task of security even more important, and onerous. In his session at @ThingsExpo, Rich Boyer, CISO and Chief Architect for Security at NTT i3, discussed new ways of thinking and the approaches needed to address the emerging challenges of security i...
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
An increasing number of companies are creating products that combine data with analytical capabilities. Running interactive queries on Big Data requires complex architectures to store and query data effectively, typically involving data streams, an choosing efficient file format/database and multiple independent systems that are tied together through custom-engineered pipelines. In his session at @BigDataExpo at @ThingsExpo, Tomer Levi, a senior software engineer at Intel’s Advanced Analytics ...
SYS-CON Events announced today that Datera will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera offers a radically new approach to data management, where innovative software makes data infrastructure invisible, elastic and able to perform at the highest level. It eliminates hardware lock-in and gives IT organizations the choice to source x86 server nodes, with business model option...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, Cloud Expo and @ThingsExpo are two of the most important technology events of the year. Since its launch over eight years ago, Cloud Expo and @ThingsExpo have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, I provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading the...
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business - from apparel to energy - is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
SYS-CON Events announced today that GrapeUp, the leading provider of rapid product development at the speed of business, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Grape Up is a software company, specialized in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market acr...
From 2013, NTT Communications has been providing cPaaS service, SkyWay. Its customer’s expectations for leveraging WebRTC technology are not only typical real-time communication use cases such as Web conference, remote education, but also IoT use cases such as remote camera monitoring, smart-glass, and robotic. Because of this, NTT Communications has numerous IoT business use-cases that its customers are developing on top of PaaS. WebRTC will lead IoT businesses to be more innovative and address...
Recently, IoT seems emerging as a solution vehicle for data analytics on real-world scenarios from setting a room temperature setting to predicting a component failure of an aircraft. Compared with developing an application or deploying a cloud service, is an IoT solution unique? If so, how? How does a typical IoT solution architecture consist? And what are the essential components and how are they relevant to each other? How does the security play out? What are the best practices in formulating...
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and Engineer at IBM, discussed the full potential of the cloud and social data requires artificial intelligence. By mixing Cloud Foundry and the rich set of Watson services, IBM's Bluemix is the best cloud operating system for enterprises today, providing rapid development and deployment of applications that can take advantage of the rich catalog of Watson services to help drive insights from the vast t...
SYS-CON Events announced today that Elastifile will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Elastifile Cloud File System (ECFS) is software-defined data infrastructure designed for seamless and efficient management of dynamic workloads across heterogeneous environments. Elastifile provides the architecture needed to optimize your hybrid cloud environment, by facilitating efficient...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, will introduce two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a...
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...