Welcome!

Microsoft Cloud Authors: Pat Romanski, Lori MacVittie, Andreas Grabner, Jim Kaskade, John Basso

News Feed Item

eG Innovations Sees User Experience and Performance Assurance Taking Center Stage in Virtualized Environments in 2013

ISELIN, NJ -- (Marketwire) -- 02/19/13 -- IT environments are changing dramatically and becoming too complex and dynamic for traditional, manual and fragmented management approaches. Whether companies are extending the benefits of virtualization to the next level of business critical applications, virtualizing the desktop layer, adopting multiple virtualization platforms or extending their cloud exposure -- they have no tolerance for user experience issues and cost overruns.

The most common reasons why companies seek performance assurance solutions include:

  • Slow response to performance problems and downtime leading to user frustration and low productivity.
  • Rising IT support cost & complexity associated with traditional performance management.
  • Rising infrastructure cost including the addition of new hardware used to try and solve performance problems.
  • Failing or underperforming IT initiatives that don't deliver expected results.

Other common drivers for performance management and visibility include the need to prove defined service levels to internal and external customers, the requirement to show return on investment for new virtualization projects, as well as expansion of existing deployments or the refresh of outdated technologies.

As a leading provider of automated performance management solutions for virtual, cloud and physical IT infrastructures, eG Innovations is in a unique position to see how IT environments are evolving in its customer base and beyond. Having worked with hundreds of enterprises to deploy performance management and monitoring solutions, eG Innovations is observing the following IT trends as well as the way these changes elevate the need for deep performance visibility, automated cross-silo performance correlation and diagnosis, pre-emptive problem alerting and predictive analytics so that companies can deliver on the ROI promise of transformational IT.

1) Mission-critical Applications Now Virtualized - As more and mission-critical business applications such as SAP are virtualized to reap the benefits of resource abstraction, more complexity and dynamic dependencies are introduced to the service delivered to end users. With this rise in complexity, there are more opportunities for things to go wrong which makes it even more important that IT administrators take a user experience perspective and pre-emptive performance stance in order to maintain and improve the availability, reliability and performance of mission-critical application environments.

2) Virtual Desktops Go Mainstream - VDI and virtual desktop adoption continues to accelerate and broaden from pilot to full scale deployments. This increases the likelihood that support teams are bombarded with users calling with "my desktop is slow" issues. Almost half of all VDI projects still fail due to end user experience issues or cost overruns. As projects go full scale, assessing virtual desktop performance in production deployments will become a key concern as companies seek to maintain high end-user satisfaction and high return on their IT investments.

Look for performance management platforms that provide deep visibility into the entire VDI service infrastructure, from the desktop and user session to the application and virtualization layer, and across all infrastructure domains that impact user experience.

3) Virtualization Platforms Proliferate - Companies are increasingly taking advantage of multiple virtualization platforms to match the right platform to the specific requirement. VMware vSphere, Microsoft Hyper V, Citrix XenServer, and Red Hat Enterprise Virtualization increase efficiency, enhance flexibility, and reduce hardware cost -- but they also add cross-domain dependencies and complexity that needs to be pro-actively managed. This complexity requires a new set of technologies that go beyond traditional silo and vendor centric tools and provide deeper visibility into the virtualization layer, into VMs -- from the user session and virtual application to the underlying hardware.

4) Cloud Adoption Accelerates - Cloud computing in different forms -- public, private or hybrid -- continues its fast-paced adoption rate as enterprises look to leverage it for improving the agility, scalability, redundancy and costs savings of their business operations. While cloud computing offers enterprises several benefits, it also throws up a number of new challenges when it comes to management of the performance of business services delivered from the cloud. For cloud computing to be successful, it is paramount that users of cloud-based services get the same experience as they would if these services were hosted in their corporate network. Poor user experience can threaten the success and ROI of cloud initiatives. Hence, it is essential that enterprises adopting cloud computing plan how they can manage the performance of cloud-based business services.

When performance issues occur with cloud or on-premise services, it's often difficult to pinpoint the root cause with traditional tools. A new, holistic approach is needed to ensure uninterrupted visibility across every tier and every layer of the entire cloud ecosystem and to address the needs of different stakeholders -- from cloud consumers to service providers of private, public and hybrid clouds.

In summary, traditional performance management tools are not keeping pace with the rapid rate of change in virtualized IT environments -- they are too silo driven, lack integration and do not quickly and precisely pinpoint the exact cause of performance challenges. IT managers need intelligent performance management solutions that deliver complete transparency and can troubleshoot the exact source of a problem in minutes rather than hours -- ideally before the problem manifests itself to the user.

This is where intelligent, virtualization-aware performance management delivers unique value because it:

  • Boosts user satisfaction and productivity by significantly reducing downtime and improving application performance.
  • Reduces IT support cost & complexity.
  • Reduces or slows infrastructure cost through better hardware utilization and right-sizing.
  • Delivers new IT initiatives on time, on budget, on target -- and reduces the risk, cost and complexity associated with new technologies.

2013 is going to be a year when CIOs are focused on balancing the realities of conflicting IT forces. Looking for greater visibility and performance assurance across their business and IT environments, they will be interested in deploying technology to correlate, diagnose, predict and analyze virtualized environments in order to better manage performance, improve the user experience and improve the ROI of their IT investments.

About eG Innovations
eG Innovations provides intelligent performance management solutions that dramatically accelerate the discovery, diagnosis, and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with automated, virtualization-aware performance correlation across every layer and every tier -- from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues -- before end users notice.

eG Innovations' award-winning performance management and monitoring solutions are trusted by the world's most demanding companies to enable delightful user experiences, keep mission-critical business services at peak performance and deliver on the ROI promise of transformational IT investments. Customers include: JP Morgan Chase, Citigroup, Depository Trust and Clearing Corporation, Cathay Bank, AllScripts, Honeywell, Samsung, Xerox, Marathon Oil and many more. Visit http://www.eginnovations.com for more information.

© Copyright 2013. eG Innovations All rights reserved. All trademarks, service marks and company names are the property of their respective owners. All other company, brand and product names may be trademarks or registered trademarks of their respective holders.

Add to Digg Bookmark with del.icio.us Add to Newsvine

Contact:
Nancy Pieretti
Email Contact
603-268-8007

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

@ThingsExpo Stories
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
IoT solutions exploit operational data generated by Internet-connected smart “things” for the purpose of gaining operational insight and producing “better outcomes” (for example, create new business models, eliminate unscheduled maintenance, etc.). The explosive proliferation of IoT solutions will result in an exponential growth in the volume of IoT data, precipitating significant Information Governance issues: who owns the IoT data, what are the rights/duties of IoT solutions adopters towards t...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, discussed recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model for s...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, discussed how VPaaS enables you to move fast, creating scalable video experiences that reach your aud...
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effici...
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
The Internet of Things (IoT) promises to simplify and streamline our lives by automating routine tasks that distract us from our goals. This promise is based on the ubiquitous deployment of smart, connected devices that link everything from industrial control systems to automobiles to refrigerators. Unfortunately, comparatively few of the devices currently deployed have been developed with an eye toward security, and as the DDoS attacks of late October 2016 have demonstrated, this oversight can ...
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...