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CBIZ Reports 2012 Fourth-Quarter And Year-End Results

FOURTH-QUARTER REVENUE UP 6.1%; SAME-UNIT REVENUE GROWTH OF 2.5%

CLEVELAND, Feb. 13, 2013 /PRNewswire/ -- CBIZ, Inc. (NYSE: CBZ) today announced results for the fourth-quarter and year-ended December 31, 2012. 

CBIZ reported revenue of $172.9 million for the fourth quarter ended December 31, 2012, an increase of $10.0 million, or 6.1%, over the $162.9 million reported for the fourth quarter of 2011.  Same-unit revenue increased by $4.1 million, or 2.5% for the fourth quarter 2012, compared to the same period a year ago, with core Financial Services and Employee Services segments recording 2.6% same-unit growth in the fourth quarter.  Newly acquired operations contributed $5.9 million to revenue in the 2012 fourth quarter compared to the same period a year ago. Income from continuing operations was $1.2 million, or $0.02 per diluted share, compared to a loss of $1.2 million, or ($0.02) per diluted share reported in the fourth quarter of 2011.  Included in the fourth quarter results is a favorable legal settlement reflected in other income that impacted diluted earnings per share by $0.02

For the twelve-month period ended December 31, 2012, CBIZ reported total revenue of $766.1 million, an increase of $32.3 million or 4.4%, compared to $733.8 million for the prior year.  Same-unit revenue increased by $5.7 million, or 0.8% for the full year 2012, compared to the same period a year ago.  Newly acquired operations contributed $26.6 million to revenue during 2012.  Income from continuing operations was $31.1 million, or $0.63 per diluted share for the full-year 2012, compared to $28.6 million, or $0.58 per diluted share for the prior year.  Included in full year earnings is a gain on the 2011 sale of the Company's wealth management business that impacted diluted earnings per share by $0.03 in 2012, and $0.02 in 2011.

The outstanding balance of the Company's $275.0 million unsecured bank line of credit at December 31, 2012, was $208.9 million compared with a balance of $145.0 million at December 31, 2011.  During 2012, the Company used $106.5 million to fund acquisition-related payments.  The Company repurchased 874 thousand shares of its common stock at a cost of $5.0 million during 2012.   

Non-GAAP earnings per diluted share, which includes certain non-cash charges and credits to income from continuing operations, was $1.22 per diluted share for the year ended December 31, 2012, compared with $1.10 per diluted share a year ago.  A schedule which reconciles non-GAAP earnings per diluted share with GAAP earnings per diluted share is attached.  Adjusted EBITDA for the year ended December 31, 2012, was $85.3 million compared to $81.7 million for the year ended 2011.

Steven L. Gerard, CBIZ Chairman and CEO stated, "Throughout 2012, we have seen an improving environment for our business, and this trend continued in the fourth quarter, with all of our core businesses reporting same-unit revenue growth. During 2012, we continued to make investments in each of our businesses that are expected to enhance our future growth prospects.  In addition, we were very active with our acquisition program in all segments of our business during 2012, having closed five acquisitions in the fourth quarter and ten acquisitions during the full year.  Going into 2013, we expect stronger growth in revenue and earnings per share than we achieved in 2012, while continuing our strategic acquisition and investment program," concluded Mr. Gerard.

Outlook for 2013: In 2013 the Company expects total revenue to grow within a range of 7% - 9% and diluted earnings per share to grow within a range of 12% - 15%, compared with the $0.58 per diluted share in 2012 normalized to exclude the impact of the non-recurring gain on sale in the first quarter and the favorable impact of the legal settlement in the fourth quarter of 2012.  Cash flow will continue to be positive and Adjusted EBITDA for 2013 is projected to increase within a range of 12% - 14% over the $85.3 million reported for 2012.

CBIZ will host a conference call later this morning to discuss its results.  The call will be webcast in a listen-only mode over the Internet for the media and the public, and can be accessed at www.cbiz.com. Investors and analysts can participate in the conference call by dialing 1-877-889-2795 several minutes before 11:00 a.m. (ET).  If you are dialing from outside the United States, dial 1-630-343-1248.  A replay of the call will be available starting at 1:00 p.m. (ET) February 13, through midnight (ET), February 15, 2013. The dial-in number for the replay is 1-866-873-8511.  If you are listening from outside the United States, dial 1-630-343-1245.  The access code for the replay is 021313.  A replay of the webcast will also be available on the Company's web site at www.cbiz.com.

CBIZ, Inc. provides professional business services that help clients better manage their finances and employees.  CBIZ provides its clients with financial services including accounting, tax and consulting, internal audit, merger and acquisition advisory and valuation services.  Employee services include employee benefits consulting, property and casualty insurance, retirement plan consulting, payroll, life insurance, HR consulting, and executive recruitment.  CBIZ also provides outsourced technology staffing and support services, real estate consulting services, healthcare consulting, and medical practice management. As one of the largest benefits specialists and one of the largest accounting, valuation, and medical practice management companies in the United States, the Company's services are provided through more than 140 Company offices in 36 states.

Forward-looking statements in this release are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995.  Such forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from those projected.  Such risks and uncertainties include, but are not limited to, the Company's ability to adequately manage its growth; the Company's dependence on the current trend of outsourcing business services; the Company's dependence on the services of its CEO and other key employees; competitive pricing pressures; general business and economic conditions; and changes in governmental regulation and tax laws affecting its insurance business or its business services operations.  A more detailed description of such risks and uncertainties may be found in the Company's filings with the Securities and Exchange Commission.

For further information regarding CBIZ, call our Investor Relations Office at (216) 447-9000 or visit our web site at www.cbiz.com.

CBIZ, INC.

FINANCIAL HIGHLIGHTS (UNAUDITED)

THREE MONTHS ENDED DECEMBER 31, 2012 AND 2011

(In thousands, except percentages and per share data) 
































 THREE MONTHS ENDED 






 DECEMBER 31, 
































2012


%



2011 (1)


%














Revenue


$

172,861


100.0%


$

162,923


100.0%














Operating expenses (2)



166,353


96.2%



159,802


98.1%














Gross margin



6,508


3.8%



3,121


1.9%














Corporate general and administrative expenses (3)



4,615


2.7%



7,200


4.4%














Operating income (loss)



1,893


1.1%



(4,079)


-2.5%














Other income (expense): 












Interest expense



(4,110)


-2.4%



(3,984)


-2.5%


Gain on sale of operations, net



106


0.1%



88


0.1%


Other income, net (4) (5)



3,254


1.9%



4,851


3.0%



     Total other (expense) income, net



(750)


-0.4%



955


0.6%














Income (loss) from continuing operations before income tax expense



1,143


0.7%



(3,124)


-1.9%














Income tax benefit



(58)





(1,913)
















Income (loss) from continuing operations



1,201


0.7%



(1,211)


-0.7%














(Loss) gain from operations of discontinued businesses, net of tax



(13)





25



Gain on disposal of discontinued businesses, net of tax



18





20
















Net income (loss)


$

1,206


0.7%


$

(1,166)


-0.7%














Diluted earnings (loss) per share:












Continuing operations


$

0.02




$

(0.02)




Discontinued operations



-





-




Net income (loss)


$

0.02




$

(0.02)

















Diluted weighted average common shares outstanding



49,326





48,854



























Other data from continuing operations:











Adjusted EBIT (6)


$

5,147




$

772



Adjusted EBITDA (6)


$

10,632




$

6,015





























(1)

Certain amounts in the 2011 financial data have been reclassified to conform to the current year presentation. 














(2)

Includes expense of $424 and $1,691 for the three months ended December 31, 2012 and 2011, respectively, in compensation associated with net gains from the Company's deferred compensation plan (see note 4). Excluding this item, "operating expenses" would be $165,929 and $158,111, or 96.0% and 97.0% of revenue, for the three months ended December 31, 2012 and 2011, respectively.














(3)

Includes expense of $62 and $629 for the three months ended December 31, 2012 and 2011, respectively, in compensation associated with net gains from the Company's deferred compensation plan (see note 4). Excluding this item, "corporate general and administrative expenses" would be $4,553 and $6,571, or 2.6% and 4.0% of revenue, for the three months ended December 31, 2012 and 2011, respectively. For the three months ended December 31, 2012, amount also includes a recovery of legal expenses of $2,140.














(4)

Includes a net gain of $486 and $2,320 for the three months ended December 31, 2012 and 2011, respectively, attributable to assets held in the Company's deferred compensation plan. Excluding this item, "other income, net" would be $2,768 and $2,531, or 1.6% and 1.6% of revenue, for the three months ended December 31, 2012 and 2011, respectively. These net gains do not impact "income from continuing operations before income tax expense" as they are directly offset by compensation adjustments included in "operating expenses" and "corporate general and administrative expenses."














(5)

For the three months ended December 31, 2012 and 2011, amount includes income of $650 and $2,315, respectively, related to net decreases in the fair value of contingent consideration related to CBIZ's prior acquisitions. For the three months ended December 31, 2012, amount also includes proceeds of $1,860 from a legal settlement.














(6)

Adjusted EBIT represents income or losses from continuing operations before income taxes, interest expense, and gain on sale of operations, net. Adjusted EBITDA represents Adjusted EBIT before depreciation and amortization expense of $5,485 and $5,243 for the three months ended December 31, 2012 and 2011, respectively. The Company has included Adjusted EBIT and Adjusted EBITDA data because such data is commonly used as a performance measure by analysts and investors and as a measure of the Company's ability to service debt. Adjusted EBIT and Adjusted EBITDA should not be regarded as an alternative or replacement to any measurement of performance under generally accepted accounting principles.














 

CBIZ, INC.

FINANCIAL HIGHLIGHTS (UNAUDITED)

TWELVE MONTHS ENDED DECEMBER 31, 2012 AND 2011

(In thousands, except percentages and per share data) 
































 TWELVE MONTHS ENDED 






 DECEMBER 31, 
































2012


%



2011 (1)


%














Revenue


$

766,094


100.0%


$

733,805


100.0%














Operating expenses (2)



680,195


88.8%



644,269


87.8%














Gross margin



85,899


11.2%



89,536


12.2%














Corporate general and administrative expenses (3)



30,422


4.0%



31,583


4.3%














Operating income



55,477


7.2%



57,953


7.9%














Other income (expense): 












Interest expense



(16,262)


-2.1%



(17,355)


-2.4%


Gain on sale of operations, net



2,766


0.4%



2,920


0.4%


Other income, net (4) (5)



8,422


1.1%



3,449


0.5%



     Total other expense, net



(5,074)


-0.6%



(10,986)


-1.5%














Income from continuing operations before income tax expense



50,403


6.6%



46,967


6.4%














Income tax expense



19,328





18,383
















Income from continuing operations



31,075


4.1%



28,584


3.9%














Loss from operations of discontinued businesses, net of tax



(19)





(591)



Gain on disposal of discontinued businesses, net of tax



90





14
















Net income


$

31,146


4.1%


$

28,007


3.8%














Diluted earnings (loss) per share:












Continuing operations


$

0.63




$

0.58




Discontinued operations



-





(0.02)




Net income


$

0.63




$

0.56

















Diluted weighted average common shares outstanding



49,252





49,599



























Other data from continuing operations:











Adjusted EBIT (6)


$

63,899




$

61,402



Adjusted EBITDA (6)


$

85,294




$

81,747
















(1)

Certain amounts in the 2011 financial data have been reclassified to conform to the current year presentation.














(2)

Includes expense of $3,762 and a benefit of $712 for the twelve months ended December 31, 2012 and 2011, respectively, in compensation associated with gains and losses from the Company's deferred compensation plan (see note 4).  Excluding this item, "operating expenses" would be $676,433 and $644,981, or 88.3% and 87.9% of revenue, for the twelve months ended December 31, 2012 and 2011, respectively.














(3)

Includes expense of $547 and $358 for the twelve months ended December 31, 2012 and 2011, respectively, in compensation associated with net gains from the Company's deferred compensation plan (see note 4).  Excluding this item, "corporate general and administrative expenses" would be $29,875 and $31,225, or 3.9% and 4.3% of revenue, for the twelve months ended December 31, 2012 and 2011, respectively. For the twelve months ended December 31, 2012, amount also includes a recovery of legal expenses of $2,140.














(4)

Includes a net gain of $4,309 and a net loss of $354 for the twelve months ended December 31, 2012 and 2011, respectively, attributable to assets held in the Company's deferred compensation plan. Excluding this item, "other income, net" would be $4,113 and $3,803, or 0.5% and 0.5% of revenue, for the twelve months ended December 31, 2012 and 2011, respectively. These net gains and losses do not impact "income from continuing operations before income tax expense" as they are directly offset by compensation adjustments included in "operating expenses" and "corporate general and administrative expenses."














(5)

For the twelve months ended December 31, 2012 and 2011, amount includes income of $953 and $3,467, respectively, related to net decreases in the fair value of contingent consideration related to CBIZ's prior acquisitions. For the twelve months ended December 31, 2012, amount also includes proceeds of $1,860 from a legal settlement.














(6)

Adjusted EBIT represents income from continuing operations before income taxes, interest expense, and gain on sale of operations, net. Adjusted EBITDA represents Adjusted EBIT before depreciation and amortization expense of $21,395 and $20,345 for the twelve months ended December 31, 2012 and 2011, respectively. The Company has included Adjusted EBIT and Adjusted EBITDA data because such data is commonly used as a performance measure by analysts and investors and as a measure of the Company's ability to service debt. Adjusted EBIT and Adjusted EBITDA should not be regarded as an alternative or replacement to any measurement of performance under generally accepted accounting principles.














 

CBIZ, INC.






FINANCIAL HIGHLIGHTS (UNAUDITED)






(In thousands, except per share data) 
























SELECT SEGMENT DATA
























 THREE MONTHS ENDED 




 TWELVE MONTHS ENDED 










 DECEMBER 31, 




 DECEMBER 31, 










2012


2011 (1)




2012


2011 (1)







Revenue

















Financial Services

$       82,259


$       79,516




$     411,735


$                    391,232







Employee Services

46,787


41,714




186,217


171,205







Medical Management Professionals

36,386


34,629




138,016


141,046







National Practices

7,429


7,064




30,126


30,322


























Total

$     172,861


$     162,923




$     766,094


$                    733,805

























Gross Margin

















Financial Services

$        (3,283)


$        (1,775)




$       52,569


$                      53,928







Employee Services

8,036


5,699




30,906


26,677







Medical Management Professionals

4,411


3,742




14,752


16,256







National Practices

941


610




3,413


4,100







Operating expenses - unallocated (2):


















Other

(3,173)


(3,464)




(11,979)


(12,137)








Deferred compensation

(424)


(1,691)




(3,762)


712


























Total

$         6,508


$         3,121




$       85,899


$                      89,536

























(1)

Certain amounts in the 2011 financial data have been reclassified to conform to the current year presentation.





















(2)

Represents operating expenses not directly allocated to individual businesses, including stock-based compensation, consolidation and integration charges and certain advertising expenses. "Operating expenses - unallocated" also include gains or losses attributable to the assets held in the Company's deferred compensation plan. These gains or losses do not impact "income (loss) from continuing operations before income tax expense" as they are directly offset by the same adjustment to "other income, net" in the consolidated statements of comprehensive income. Gains or losses recognized from adjustments to the fair value of the assets held in the deferred compensation plan are recorded as adjustments to compensation expense in "operating expenses" and as income or expense in "other income, net."




















NON-GAAP EARNINGS AND PER SHARE DATA


Reconciliation of Income or Loss from Continuing Operations to Non-GAAP Earnings from Continuing Operations (3)
























THREE MONTHS ENDED DECEMBER 31,










2012


 Per Share 




2011


 Per Share 
























Income (loss) from Continuing Operations

$         1,201


$           0.02




$        (1,211)


$                         (0.02)
























Selected non-cash items:

















Depreciation and amortization

5,485


$           0.12




5,243


0.11







Non-cash interest on convertible notes

684


$           0.01




635


0.01







Stock-based compensation

1,512


$           0.03




1,521


0.03







Adjustment to contingent earnouts

(650)


$         (0.01)




(2,315)


(0.05)








Non-cash items

7,031


$           0.15




5,084


0.10
























Non-GAAP earnings - Continuing Operations

$         8,232


$           0.17




$         3,873


$                          0.08














































TWELVE MONTHS ENDED DECEMBER 31,










2012


 Per Share 




2011


 Per Share 
























Income from Continuing Operations

$       31,075


$           0.63




$       28,584


$                          0.58
























Selected non-cash items:

















Depreciation and amortization (4)

21,395


0.44




20,345


0.41







Non-cash interest on convertible notes

2,638


0.05




3,201


0.06







Stock-based compensation

5,888


0.12




5,954


0.12







Adjustment to contingent earnouts

(953)


(0.02)




(3,467)


(0.07)








Non-cash items

28,968


0.59




26,033


0.52
























Non-GAAP earnings - Continuing Operations

$       60,043


$           1.22




$       54,617


$                          1.10

























(3)

The Company believes Non-GAAP earnings and Non-GAAP earnings per diluted share more clearly illustrate the impact of certain non-cash charges and credits to "income (loss) from continuing operations" and are a useful measure for the Company and its analysts. Non-GAAP earnings is defined as income (loss) from continuing operations excluding: depreciation and amortization, non-cash interest expense, non-cash stock-based compensation expense, and adjustments to the fair value of contingent consideration related to prior acquisitions. Non-GAAP earnings per diluted share is calculated by dividing Non-GAAP earnings by the number of weighted average diluted common shares outstanding for the period indicated. Non-GAAP earnings and Non-GAAP earnings per diluted share should not be regarded as a replacement or alternative to any measurement of performance under generally accepted accounting principles (GAAP).





















(4)

Capital spending was $4.2 million and $4.5 million for the twelve months ended December 31, 2012 and 2011, respectively.



















 

CBIZ, INC.

FINANCIAL HIGHLIGHTS (UNAUDITED)

(In thousands, except percentages and ratios) 

















































SELECT BALANCE SHEET DATA AND RATIOS































 DECEMBER 31, 




 DECEMBER 31, 








2012




2011 (1)


Cash and cash equivalents


$             899




$          1,613


Restricted cash


$        19,627




$        19,838


Accounts receivable, net


$      154,973




$      137,073


Current assets before funds held for clients


$      200,610




$      182,475


Funds held for clients - current and non-current


$      154,447




$      109,854


Goodwill and other intangible assets, net


$      551,219




$      458,340














Total assets


$      970,156




$      812,357














Notes payable - current


$          6,217




$        13,986


Current liabilities before client fund obligations


$      115,748




$      116,382


Client fund obligations


$      154,119




$      109,800


Notes payable - long-term

$          1,222




$             749


Convertible notes - non-current


$      122,416




$      119,778


Bank debt


$      208,900




$      145,000














Total liabilities


$      674,924




$      552,199














Treasury stock


$     (371,080)




$     (365,364)














Total stockholders' equity


$      295,232




$      260,158














Debt to equity (2)


114.7%




107.4%


Days sales outstanding (DSO) - continuing operations (3)


74




71














Shares outstanding


50,365




50,036


Basic weighted average common shares outstanding


49,002




49,328


Diluted weighted average common shares outstanding


49,252




49,599


























(1)

Certain amounts in the 2011 financial data have been reclassified to conform to the current year presentation.













(2)

Ratio is notes payable, convertible notes and bank debt divided by total stockholders' equity.
















(3)

DSO is provided for continuing operations and represents accounts receivable (before the allowance for doubtful accounts) and unbilled revenue (net of realization adjustments) at the end of the period, divided by trailing twelve month daily revenue. The Company has included DSO data because such data is commonly used as a performance measure by analysts and investors and as a measure of the Company's ability to collect on receivables in a timely manner. DSO should not be regarded as an alternative or replacement to any measurement of performance under generally accepted accounting principles. 













 

 

SOURCE CBIZ, Inc.

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SYS-CON Events announced today that Open Data Centers (ODC), a carrier-neutral colocation provider, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place June 9-11, 2015, at the Javits Center in New York City, NY. Open Data Centers is a carrier-neutral data center operator in New Jersey and New York City offering alternative connectivity options for carriers, service providers and enterprise customers.
The IoT market is projected to be $1.9 trillion tidal wave that’s bigger than the combined market for smartphones, tablets and PCs. While IoT is widely discussed, what not being talked about are the monetization opportunities that are created from ubiquitous connectivity and the ensuing avalanche of data. While we cannot foresee every service that the IoT will enable, we should future-proof operations by preparing to monetize them with extremely agile systems.
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. Learn about IoT, Big Data and deployments processing massive data volumes from wearables, utilities and other machines.
SYS-CON Events announced today that CodeFutures, a leading supplier of database performance tools, has been named a “Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. CodeFutures is an independent software vendor focused on providing tools that deliver database performance tools that increase productivity during database development and increase database performance and scalability during production.
The explosion of connected devices / sensors is creating an ever-expanding set of new and valuable data. In parallel the emerging capability of Big Data technologies to store, access, analyze, and react to this data is producing changes in business models under the umbrella of the Internet of Things (IoT). In particular within the Insurance industry, IoT appears positioned to enable deep changes by altering relationships between insurers, distributors, and the insured. In his session at @ThingsExpo, Michael Sick, a Senior Manager and Big Data Architect within Ernst and Young's Financial Servi...
PubNub on Monday has announced that it is partnering with IBM to bring its sophisticated real-time data streaming and messaging capabilities to Bluemix, IBM’s cloud development platform. “Today’s app and connected devices require an always-on connection, but building a secure, scalable solution from the ground up is time consuming, resource intensive, and error-prone,” said Todd Greene, CEO of PubNub. “PubNub enables web, mobile and IoT developers building apps on IBM Bluemix to quickly add scalable realtime functionality with minimal effort and cost.”
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com), moderated by Ashar Baig, Research Director, Cloud, at Gigaom Research, Nate Gordon, Director of T...
“In the past year we've seen a lot of stabilization of WebRTC. You can now use it in production with a far greater degree of certainty. A lot of the real developments in the past year have been in things like the data channel, which will enable a whole new type of application," explained Peter Dunkley, Technical Director at Acision, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Intelligent Systems Services will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Established in 1994, Intelligent Systems Services Inc. is located near Washington, DC, with representatives and partners nationwide. ISS’s well-established track record is based on the continuous pursuit of excellence in designing, implementing and supporting nationwide clients’ mission-critical systems. ISS has completed many successful projects in Healthcare, Commercial, Manufacturing, ...
Sensor-enabled things are becoming more commonplace, precursors to a larger and more complex framework that most consider the ultimate promise of the IoT: things connecting, interacting, sharing, storing, and over time perhaps learning and predicting based on habits, behaviors, location, preferences, purchases and more. In his session at @ThingsExpo, Tom Wesselman, Director of Communications Ecosystem Architecture at Plantronics, will examine the still nascent IoT as it is coalescing, including what it is today, what it might ultimately be, the role of wearable tech, and technology gaps stil...
DevOps tends to focus on the relationship between Dev and Ops, putting an emphasis on the ops and application infrastructure. But that’s changing with microservices architectures. In her session at DevOps Summit, Lori MacVittie, Evangelist for F5 Networks, will focus on how microservices are changing the underlying architectures needed to scale, secure and deliver applications based on highly distributed (micro) services and why that means an expansion into “the network” for DevOps.
For years, we’ve relied too heavily on individual network functions or simplistic cloud controllers. However, they are no longer enough for today’s modern cloud data center. Businesses need a comprehensive platform architecture in order to deliver a complete networking suite for IoT environment based on OpenStack. In his session at @ThingsExpo, Dhiraj Sehgal from PLUMgrid will discuss what a holistic networking solution should really entail, and how to build a complete platform that is scalable, secure, agile and automated.