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ADT Reports First Quarter 2013 Results

The ADT Corporation (NYSE: ADT):

  • Recurring revenue of $744 million, up 5.1%
  • Net income of $105 million, up 12.9%
  • EBITDA before special items of $417 million, up 6.1%
  • GAAP diluted earnings per share of $0.44 and earnings per share before special items of $0.44
  • ADT Pulse overall take rate at 18.6% in the quarter, up from 7.2% last year
     
($ in millions, except per-share amounts)

Q1 2013

Q1 2012

Change

Recurring revenue $744 $708 5.1%
Other revenue $65 $87 -25.3%
Total revenue $809 $795 1.8%
Net income $105 $93 12.9%

EBITDA before special items1

$417 $393 6.1%
EBITDA margin before special items1 51.5% 49.4% 210 bps
Diluted earnings per share $0.44 $0.39 12.8%
Diluted earnings per share before special items1 $0.44 $0.41 7.3%

1Reconciliations from GAAP to non-GAAP financial measures can be found in the attached tables, as well as on the Investor Relations section of our web site, www.ADT.com.

 

The ADT Corporation (NYSE: ADT) today reported diluted earnings per share of $0.44 for the first quarter of 2013, and diluted earnings per share before special items of $0.44. Using the company’s cash tax rate, EPS before special items was $0.701.

Naren Gursahaney, ADT’s Chief Executive Officer, said, “We are pleased to start the new fiscal year with a very solid quarter characterized by continued strong growth in recurring revenue and EBITDA margin, along with stabilization in attrition rates. During the quarter we also began to execute on our previously announced share repurchase program, further supported by the implementation of an accelerated share repurchase initiative, announced today.” Gursahaney added, “Looking ahead to the balance of the year we will continue to focus on our ultimate objective of creating long-term value for our shareholders by reinvesting in our business to drive profitable growth, and returning excess cash to our shareholders.”

Recurring revenue, which made up 92% of total revenue in the quarter, was up 5.1%. Recurring revenue growth was driven by a 4.7% increase in ending average revenue per customer, which rose to $39.27, and 0.5% net growth in ending customer accounts. Non-recurring revenue declined 25.3% as the company’s mix of newly installed systems continues to shift toward more ADT-owned systems, increasing deferred revenue and reducing current period installation revenue. Total revenue of $809 million increased 1.8%, compared to the first quarter of 2012. Attrition was flat sequentially at 13.8%. ADT added 257,000 new customers and closed the quarter with 6.4 million customer accounts.

EBITDA before special items was $417 million, 6.1% higher than the first quarter of the prior year, and EBITDA margin before special items was 51.5%, a 210 basis point improvement. The margin expansion was mainly due to the favorable impact from the mix shift to more ADT-owned systems and was also aided by cost control initiatives that helped to offset the expense impact of dis-synergies caused by the separation from the Tyco commercial business and Hurricane Sandy.

Operating cash flow for the twelve month period ended December 28, 2012 was $1.6 billion. Steady-state free cash flow before special items, calculated on a pre-tax and unlevered basis for the twelve month period ended December 28, 2012 was $982 million, up 0.8% over the prior year’s twelve month trailing period.

SHARE REPURCHASE PROGRAM

Under its previously announced $2 billion authorization, during the quarter the company repurchased 567 thousand of its shares for $26 million, and in January the company repurchased an additional 1.6 million of its shares for $74 million.

The company announced today that it has entered into an accelerated share repurchase agreement with Credit Suisse International, under which it will repurchase approximately $600 million of its common stock. The company will acquire the shares under its previously authorized share repurchase program and will fund the repurchase using proceeds from its recently concluded debt offering. Under the terms of the agreement with Credit Suisse International, ADT will pay Credit Suisse International $600 million on February 4, 2013 and on that date will receive initial deliveries of approximately 10 million shares, representing a substantial majority of the shares expected to be retired over the course of the agreement. The total number of shares ultimately repurchased under the agreement will generally be based on the volume-weighted average share price of the company’s common stock during the calculation period of the accelerated share repurchase program, less a discount, and subject to a cap provision that will establish a minimum number of shares repurchased. The accelerated share repurchase is expected to be completed by July 26, 2013, although the completion date may be accelerated at Credit Suisse International’s option after an initial fixed period. The actual number of shares repurchased will be determined at the completion of the accelerated share repurchase program.

AFFIRMING FISCAL YEAR 2013 GUIDANCE

  • Recurring revenue growth of 4.9%-5.2%
  • EBITDA margin before special items of 49.5%-50.5%
  • Free cash flow before special items of $375-$425 million
  • Steady-state free cash flow before special items of $950 million - $1.0 billion

CONFERENCE CALL AND WEBCAST

Management will discuss the company’s first quarter results for 2013 during a conference call and webcast today beginning at 8:30 a.m. (ET). During the conference call and webcast management will refer to a slide presentation hosted on and accessible at http://investors.adt.com. Today’s conference call for investors can be accessed in the following ways:

  • At ADT’s website: http://investors.adt.com
  • By telephone: For both “listen-only” participants and those participants who wish to take part in the question-and-answer portion of the call, the telephone dial-in number in the United States is (888) 680-0878, pass code 99131258 when prompted. The telephone dial-in number for participants outside the United States is (617) 213-4855, pass code 99131258 when prompted.
  • An audio replay of the conference call will be available at 11:30 a.m. (ET) on January 30, 2013 and ending at 11:59 p.m. (ET) on February 13, 2013. The dial-in number for participants in the United States is (888) 286-8010, pass code 82859564 when prompted. For participants outside the United States, the replay dial-in number is (617) 801-6888, pass code 82859564 when prompted.

ABOUT ADT

The ADT Corporation (NYSE: ADT) is a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT helps provide peace of mind to more than six million customers, and it employs approximately 16,000 people at 200 locations. More information is available at www.adt.com.

From time to time, ADT may use its website as a channel of distribution of material company information. Financial and other material information regarding the company is routinely posted on and accessible at http://investors.adt.com. In addition, you may automatically receive email alerts and other information about ADT by enrolling your email by visiting the “Investor Relations” section at http://investors.adt.com.

NON-GAAP MEASURES

Earnings before interest, taxes, depreciation and amortization (EBITDA), EBITDA margin, free cash flow (FCF), steady-state free cash flow (SSFCF), earnings per share (EPS) and EPS at cash tax rates, in each case “before special items,” are non-GAAP measures and should not be considered replacements for GAAP results.

EBITDA is a useful measure of the company’s success in acquiring, retaining and servicing our customer base and ability to generate and grow recurring revenue while providing a high level of customer service in a cost-effective manner. The difference between Net Income (the most comparable GAAP measure) and EBITDA (the non-GAAP measure) is the exclusion of interest expense, the provision for income taxes, depreciation and amortization expense. Excluding these items eliminates the impact of expenses associated with our capitalization and tax structure as well as the impact of non-cash charges related to capital investments.

In addition, from time to time, the company may present EBITDA before special items, which is EBITDA, adjusted to exclude the impact of the special items highlighted below. This number provides information to investors regarding the impact of certain items management believes are useful to identify, as described below.

There are material limitations to using EBITDA. EBITDA may not be comparable to similarly titled measures reported by other companies. Furthermore, EBITDA does not take into account certain significant items, including depreciation and amortization, interest expense and tax expense, which directly affect our net income. These limitations are best addressed by considering the economic effects of the excluded items independently, and by considering EBITDA in conjunction with net income as calculated in accordance with GAAP.

FCF is a useful measure of our cash that is free from significant existing obligations and available for other uses. The difference between Cash Flows from Operating Activities (the most comparable GAAP measure) and FCF (the non-GAAP measure) consists of the impact of capital expenditures, subscriber system assets, dealer generated customer accounts and bulk account purchases. Dealer generated accounts are accounts that are generated through our network of authorized dealers. Bulk account purchases represent accounts that we acquire from third parties outside of our authorized dealer network, such as other security service providers, on a selective basis. These items are subtracted from cash flows from operating activities because they represent long-term investments that are required for normal business activities.

SSFCF is a useful measure of pre-levered cash that is generated by the business after the cost of replacing recurring revenue lost to attrition, but before the cost of new subscribers driving recurring revenue growth. The difference between Cash Flows from Operating Activities (the most comparable GAAP measure) and SSFCF (the non-GAAP measure) consists of the impact of capital expenditures, subscriber system assets, dealer generated customer accounts required to maintain recurring revenue, and cash paid for interest and income taxes. Capital expenditures, subscriber system assets, and dealer generated customer accounts required to maintain recurring revenue are subtracted from cash flows from operating activities because they represent long-term investments that are required to replace recurring revenue lost to attrition. The exclusion of cash paid for interest and income taxes eliminates the impact of cash flows associated with our capitalization and tax structure. The amount of dealer generated customer accounts required to maintain recurring revenue is calculated by reducing net recurring revenue lost to attrition for the previous twelve months by recurring revenue created through account generation in our direct channel for the previous twelve months and multiplying the difference by the annual creation multiple on dealer accounts. As the components of these inputs are determined using trailing twelve month information, SSFCF is calculated on a trailing twelve month basis.

In addition, from time to time the company may present FCF and SSFCF before special items, which are FCF and SSFCF, adjusted to exclude the cash impact of the special items highlighted below. These numbers provide information to investors regarding the cash impact of certain items management believes are useful to identify, as described below.

The limitation associated with using FCF and SSFCF is that they adjust for cash items that are ultimately within management's and the Board of Directors' discretion to direct and therefore may imply that there is less or more cash that is available for the company's programs than the most comparable GAAP measure. This limitation is best addressed by using FCF and SSFCF in combination with the GAAP cash flow numbers.

FCF and SSFCF as presented herein may not be comparable to similarly titled measures reported by other companies. These measures should be used in conjunction with other GAAP financial measures. Investors are urged to read the company's financial statements as filed with the Securities and Exchange Commission, as well as the accompanying tables to this press release that show all the elements of the GAAP measures of Cash Flows from Operating Activities, Cash Flows from Investing Activities, Cash Flows from Financing Activities and a reconciliation of the company's total cash and cash equivalents for the period. See the accompanying tables to this press release for a cash flow statement presented in accordance with GAAP and reconciliations presenting the components of FCF and SSFCF.

EPS at cash tax rates is a useful measure of our earnings per share after considering the difference between our effective tax rate and our cash tax rate. The difference between Diluted EPS (the most comparable GAAP measure) and EPS at cash tax rates (the non-GAAP measure) is the exclusion of the impact of income tax expense and the inclusion of the impact of income taxes paid, net of refunds. Adjusting for these items provides information on the impact of our net operating loss carryforwards on our diluted EPS.

The company has presented its EPS, EPS at cash tax rates, EBITDA, EBITDA margin, FCF and SSFCF before special items. Special items include charges and gains related to acquisitions, restructurings, impairments, and other income or charges that may mask the underlying operating results and/or business trends of the company. The company utilizes these measures to assess overall operating performance, as well as to provide insight to management in evaluating overall operating plan execution and underlying market conditions. The company also presents its effective tax rate as adjusted for special items for consistency. One or more of these measures may be used as components in the company's incentive compensation plans. These measures are useful for investors because they may permit more meaningful comparisons of the company's underlying operating results and business trends between periods. The difference between net income and EPS before special items and net income and EPS (the most comparable GAAP measures) consists of the impact of the special items noted above on the applicable GAAP measure. EBITDA and EBITDA margin before special items do not reflect any additional adjustments that are not reflected in net income before special items. The limitation of these measures is that they exclude the impact (which may be material) of items that increase or decrease the company's reported operating income and operating margin and net income and EPS. This limitation is best addressed by using the non-GAAP measures in combination with the most comparable GAAP measures in order to better understand the amounts, character and impact of any increase or decrease on reported results.

FORWARD-LOOKING STATEMENTS

Our reports, filings, and other public announcements may include “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements relate to anticipated financial performance, management’s plans and objectives for future operations, business prospects, outcome of regulatory proceedings, market conditions and other matters. We make these forward-looking statements in reliance on the safe harbor protections provided under the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical facts, included in this press release or report that address activities, events or developments that we expect, believe or anticipate will exist or may occur in the future, are forward-looking statements. Forward-looking statements can be identified by various words such as "expects", "intends", "will", "anticipates", "believes", "confident," "continue", "propose," “seeks,” “could,” “may,” “should,” “estimates,” “forecasts,” “might,” “goals,” “objectives,” “targets,” “planned,” “projects,” and similar expressions. These forward-looking statements are based on management’s current beliefs and assumptions and on information currently available to management that are subject to risks and uncertainties, many of which are outside of our control, and could cause future events or results to be materially different from those stated or implied in this press release or report. Specific factors that could cause actual results to differ from results contemplated by forward-looking statements include, among others, the following:

  • competition in the markets we serve, including new entrants in these markets;
  • our ability to develop or acquire new technology;
  • failure to maintain the security of our information and technology networks;
  • allegations that we have infringed the intellectual property rights of third parties;
  • unauthorized use of our brand name;
  • risks associated with ownership of the ADT® brand name outside of the United States and Canada by Tyco International Ltd., our former parent company (“Tyco”);
  • failure to enforce our intellectual property rights;
  • our dependence on certain software technology that we license from third parties;
  • failure or interruption in products or services of third-party providers;
  • our greater exposure to liability for employee acts or omissions or system failures;
  • an increase in the rate of customer attrition;
  • downturns in the housing market and consumer discretionary income;
  • risks associated with our non-compete and non-solicit arrangements with Tyco;
  • entry of potential competitors upon the expiration of non-competition agreements;
  • shifts in consumers’ choice of, or telecommunication providers’ support for, telecommunication services and equipment;
  • interruption to our monitoring facilities;
  • interference with our customers’ access to some of our products and services through the Internet by broadband service providers;
  • potential impairment of our deferred tax assets;
  • changes in U.S. and non-U.S. governmental laws and regulations;
  • risks associated with acquiring and integrating customer accounts;
  • potential loss of authorized dealers and affinity marketing relationships;
  • failure to realize expected benefits from acquisitions;
  • risks associated with pursuing business opportunities that diverge from our current business model;
  • potential liabilities for obligations of The Brink’s Company under the Coal Act;
  • potential liabilities for legacy obligations relating to the separation from Tyco;
  • capital market conditions, including availability of funding sources;
  • risks related to our increased indebtedness;
  • changes in our credit ratings;
  • failure to fully realize expected benefits from the separation from Tyco; and
  • difficulty in operating as an independent public company separate from Tyco.

Given the risk factors and uncertainties that could cause our actual results to differ materially from those contained in any forward-looking statement, we caution investors not to unduly rely on our forward-looking statements. These risk factors should not be construed as exhaustive. We disclaim any obligations to and do not intend to update the above list or to announce publicly the result of any revisions to any of the forward-looking statements to reflect future events or developments. If one or more of these risks or uncertainties materialize or if our underlying assumptions prove to be incorrect, actual results may vary materially from what we projected, including the market prices of our common stock during the term and after the completion of the accelerated share repurchase, the ability of [name of broker] to buy or borrow shares of our common stock, the ability to complete the share repurchases within the proposed timing or at all, the number of shares that ultimately will be repurchased, and the uncertainty regarding the amount and timing of future share repurchases by ADT and the origin of funds used for such repurchases. Consequently, actual events and results may vary significantly from those included in or contemplated or implied by our forward-looking statements. More detailed information about these and other factors is set forth in ADT's Annual Report on Form 10-K for the fiscal year ended Sept. 28, 2012, our quarterly reports on Form 10-Q and in other subsequent filings with the U.S. Securities and Exchange Commission.

 

THE ADT CORPORATION

CONDENSED, CONSOLIDATED AND COMBINED STATEMENTS OF OPERATIONS

(in millions, except per share data)

(Unaudited)

 

For the Quarters Ended

December 28,

2012

  December 30,

2011

  % Change  
 
Revenue $ 809 $ 795 1.8 %
Cost of revenue 336 345

(2.6)

%

Selling, general and administrative expenses 281 274 2.6 %
Separation costs   6      
Operating income 186 176 5.7 %
Interest expense (24 ) (22 ) 9.1 %
Other income   6      
Income before income taxes 168 154 9.1 %
Income tax expense   (63 )   (61 ) 3.3 %
Net income $ 105   $ 93   12.9 %
 
Earnings per share:
Basic $ 0.45 $ 0.40 12.5 %
Diluted $ 0.44 $ 0.39 12.8 %
Weighted-average shares outstanding:
Basic 233 232 0.4 %
Diluted 236 236 %
 
Effective tax rate 37.5 % 39.6 % (210) bps
 
 

THE ADT CORPORATION

CONDENSED AND CONSOLIDATED BALANCE SHEETS

(in millions)

(Unaudited)

  December 28,

2012

  September 28,

2012

Assets
Current Assets:
Cash and cash equivalents $ 382 $ 234
Accounts receivable trade, net 81 78
Inventories 44 42
Prepaid expenses and other current assets 77 46
Deferred income taxes   68   40
Total current assets 652 440
Property and equipment, net 215 217
Subscriber system assets, net 1,793 1,744
Goodwill 3,419 3,400
Intangible assets, net 2,844 2,861
Deferred subscriber acquisition costs, net 476 464
Other assets   129   134
Total Assets $ 9,528 $ 9,260
 
Liabilities and Equity
Current Liabilities:
Current maturities of long-term debt $ 2 $ 2
Accounts payable 143 144
Accrued and other current liabilities 232 181
Deferred revenue   242   245
Total current liabilities 619 572
Long-term debt 2,525 2,525
Deferred subscriber acquisition revenue 696 675
Deferred tax liabilities 239 157
Other liabilities   185   174
Total Liabilities   4,264   4,103
 
Total Equity   5,264   5,157
 
Total Liabilities and Equity $ 9,528 $ 9,260
 
 

THE ADT CORPORATION

CONDENSED, CONSOLIDATED AND COMBINED STATEMENTS OF CASH FLOWS

(in millions)

(Unaudited)

  For the Quarters Ended

December 28,

 

December 30,

 

%

2012

2011

Change

Cash Flows from Operating Activities:
Net income $ 105 $ 93
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and intangible asset amortization 227 212
Amortization of deferred subscriber acquisition costs 30 27
Amortization of deferred subscriber acquisition revenue (32 ) (29 )
Stock-based compensation expense 4 2
Deferred income taxes 59 61
Provision for losses on accounts receivable and inventory 13 14
Other non-cash items 2
Changes in assets and liabilities, net of the effects of acquisitions:
Accounts receivable, net (17 ) (15 )
Inventories (3 ) (13 )
Accounts payable (2 )
Accrued and other liabilities 42 (22 )
Income taxes, net 1 (3 )
Deferred subscriber acquisition costs (42 ) (15 )
Deferred subscriber acquisition revenue 54 32
Other   (34 )   (5 )
Net cash provided by operating activities   409     337   21.4 %
Cash Flows from Investing Activities:
Dealer generated customer accounts and bulk account purchases (125 ) (164 )
Subscriber system assets (122 ) (81 )
Capital expenditures (13 ) (5 )
Acquisitions, net of cash acquired   (16 )    
Net cash used in investing activities   (276 )   (250 ) 10.4 %
Cash Flows from Financing Activities:
Proceeds from exercise of stock options 27
Repurchases of common stock under approved program (8 )
Repurchases of common stock for employee related program (6 )
Dividends paid (29 )
Proceeds received from Tyco for allocation of funds related to the Separation 32
Repayment of long-term debt (1 )
Allocated debt activity 17
Change in parent company investment (109 )
Other       1  
Net cash provided by (used in) financing activities   15     (91 ) (116.5 )%
Net increase (decrease) in cash and cash equivalents 148 (4 )
Cash and cash equivalents at beginning of period   234     65  
Cash and cash equivalents at end of period $ 382   $ 61   526.2 %
 

THE ADT CORPORATION

GAAP to Non-GAAP Reconciliations

(Unaudited)

 
Net Income Before Special Items   For the

Quarters Ended

 
($ in millions) December 28,

2012

  December 30,

2011

Change
Net Income (GAAP) $ 105 $ 93 12.9 %
Restructuring, net(1) 1
Integration costs(1) 3
Non-recurring separation costs(1) 4
Separation related other income(2)   (6 )    
Net Income before special items $ 103   $ 97   6.2 %
(1) Calculated using a tax rate of 38.9% for the quarter ended December 28, 2012 and a tax rate of 38.3% for the quarter ended December 30, 2011.
(2) Relates to the 2012 Tax Sharing Agreement between Tyco, ADT and Pentair.
 
EPS Before Special Items For the

Quarters Ended

December 28,

2012

December 30,

2011

Change
Diluted EPS (GAAP) $ 0.44 $ 0.39 12.8 %
Restructuring, net(1)
Integration costs(1) 0.02
Non-recurring separation costs(1) 0.02
Separation related other income(2)   (0.02 )    
EPS before special items $ 0.44   $ 0.41   7.3 %
(1) Calculated using a tax rate of 38.9% for the quarter ended December 28, 2012 and a tax rate of 38.3% for the quarter ended December 30, 2011.
(2) Relates to the 2012 Tax Sharing Agreement between Tyco, ADT and Pentair.
 
EPS Before Special Items at Cash Tax Rates For the

Quarters Ended

December 28,

2012

December 30,

2011

Change
Diluted EPS (GAAP) $ 0.44 $ 0.39 12.8 %
Plus: Impact of income tax expense on diluted EPS 0.27 0.26
Less: Impact of income taxes paid, net of refunds   (0.01 )   (0.01 )
EPS at cash tax rates $ 0.70 $ 0.64 9.4 %
Restructuring, net(1) 0.01
Integration costs(1) 0.02
Non-recurring separation costs(1) 0.02
Separation related other income(2)   (0.02 )    
EPS before special items at cash tax rates $ 0.70   $ 0.67   4.5 %
(1) Calculated using a cash tax rate of 1.9% for the quarter ended December 28, 2012 and a cash tax rate of 2.0% for the quarter ended December 30, 2011.
(2) Relates to the 2012 Tax Sharing Agreement between Tyco, ADT and Pentair.
 
 

THE ADT CORPORATION

GAAP to Non-GAAP Reconciliations (continued)

(Unaudited)

EBITDA Before Special Items   For the

Quarters Ended

 
($ in millions) December 28,

2012

  December 30,

2011

Change
Net Income (GAAP) $ 105 $ 93 12.9 %
Interest expense, net 24 22
Income tax expense 63 61
Depreciation and intangible asset amortization 227 212
Amortization of deferred subscriber acquisition costs 30 27
Amortization of deferred subscriber acquisition revenue   (32 )   (29 )
EBITDA $ 417 $ 386 8.0 %
Restructuring, net 2
Integration costs 5
Non-recurring separation costs 6
Separation related other income(1)   (6 )    
EBITDA before special items $ 417   $ 393   6.1 %
EBITDA Margin before special items 51.5 % 49.4 % 210 bps

(1) Relates to the 2012 Tax Sharing Agreement between Tyco, ADT and Pentair.

 
FCF Before Special Items For the

Quarters Ended

($ in millions) December 28,

2012

December 30,

2011

Change
Net cash provided by operating activities $ 409 $ 337 21.4 %
Dealer generated customer accounts and bulk account purchases (125 ) (164 )
Subscriber system assets (122 ) (81 )
Capital expenditures   (13 )   (5 )
FCF $ 149 $ 87 71.3 %
Restructuring, net 1 1
Integration costs 5
Non-recurring separation costs including capital expenditures   10      
FCF before special items $ 160   $ 93   72.0 %
 
 

THE ADT CORPORATION

GAAP to Non-GAAP Reconciliations (continued)

(Unaudited)

SSFCF Before Special Items   For the

Twelve Months Ended

 
($ in millions)

December 28,

2012

 

December 30,

2011

Change
Net cash provided by operating activities $ 1,563 $ 1,468 6.5 %
Subscriber system assets (418 ) (303 )
Capital expenditures (68 ) (35 )
Dealer generated customer accounts required to maintain recurring revenue(1) (220 ) (279 )
Interest paid 64 83
Income taxes paid, net of refunds   30     13  
SSFCF $ 951 $ 947 0.4 %
Restructuring, net 3 7
Integration costs 9 20
Non-recurring separation costs including capital expenditures   19      
SSFCF before special items $ 982   $ 974   0.8 %
 

(1) Dealer generated customer accounts required to maintain recurring revenue is calculated as follows:

 
        For the

Twelve Months Ended

December 28,

 

December 30,

($ in millions)

2012

2011

Average trailing twelve month annualized recurring revenue under contract for the period $ 2,963 $ 2,816
Trailing twelve month gross attrition   16.6 %   16.0 %
Recurring revenue lost to attrition $ 492 $ 451
Price escalations as a % of previous periods trailing twelve month annualized recurring revenue   3.1 %   1.9 %
Trailing twelve month recurring revenue from price escalation $ 92   $ 54  
Net recurring revenue lost $ 400 $ 397
 
Direct gross additions (in thousands) 632 609
Trailing twelve month Direct New ARPU $ 42.3   $ 40.2  
Recurring revenue created through direct channel $ 321 $ 294
 
Recurring revenue required through dealer channel $ 79 $ 103
Gross dealer annual creation multiple   2.79     2.71  
Dealer generated customer accounts required to maintain recurring revenue $ 220   $ 279  
 
   

THE ADT CORPORATION

SELECTED FINANCIAL AND OPERATING DATA

(Unaudited)

For the

Quarters Ended

December 28,

2012

December 30,

2011

Change

Recurring customer revenue (in millions) $ 744 $ 708 5.1 %
Other revenue (in millions)   65   87 (25.3 )%
Total revenue (in millions) $ 809 $ 795 1.8 %
 
Ending number of customers (in thousands) 6,428 6,394 0.5 %
Gross customer additions (in thousands) 257 295 (12.9 )%
Customer attrition rate (1) 13.8 % 13.0 % 80 bps
Average revenue per customer (dollars) (2) $ 39.27 $ 37.51 4.7 %
 

(1) The attrition rate is a 52 week trailing ratio, the numerator of which is the annualized recurring revenue lost during the period due to attrition and the denominator of which is total annualized recurring revenue based on an average of recurring revenue under contract at the beginning of each month during the period.

(2) Average revenue per customer measures the average amount of recurring revenue per customer per month, and is calculated based on the recurring revenue under contract at the end of the period, divided by the total number of customers under contract at the end of the period.

 

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Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation and integration; and visibility through intelligent business operations and big data.
There will be 50 billion Internet connected devices by 2020. Today, every manufacturer has a propriety protocol and an app. How do we securely integrate these "things" into our lives and businesses in a way that we can easily control and manage? Even better, how do we integrate these "things" so that they control and manage each other so our lives become more convenient or our businesses become more profitable and/or safe? We have heard that the best interface is no interface. In his session at Internet of @ThingsExpo, Chris Matthieu, Co-Founder & CTO at Octoblu, Inc., will discuss how these devices generate enough data to learn our behaviors and simplify/improve our lives. What if we could connect everything to everything? I'm not only talking about connecting things to things but also systems, cloud services, and people. Add in a little machine learning and artificial intelligence and now we have something interesting...
Last week, while in San Francisco, I used the Uber app and service four times. All four experiences were great, although one of the drivers stopped for 30 seconds and then left as I was walking up to the car. He must have realized I was a blogger. None the less, the next car was just a minute away and I suffered no pain. In this article, my colleague, Ved Sen, Global Head, Advisory Services Social, Mobile and Sensors at Cognizant shares his experiences and insights.
We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) irreversibly encoded. In his session at Internet of @ThingsExpo, Peter Dunkley, Technical Director at Acision, will look at how this identity problem can be solved and discuss ways to use existing web identities for real-time communication.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT. Attendees will learn real-world benefits of WebRTC and explore future possibilities, as WebRTC and IoT intersect to improve customer service.
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at Internet of @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, will share some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, an Open Source Cloud Communications company that helps the shift from legacy IN/SS7 telco networks to IP-based cloud comms. An early investor in multiple start-ups, he still finds time to code for his companies and contribute to open source projects.
The Internet of Things (IoT) promises to create new business models as significant as those that were inspired by the Internet and the smartphone 20 and 10 years ago. What business, social and practical implications will this phenomenon bring? That's the subject of "Monetizing the Internet of Things: Perspectives from the Front Lines," an e-book released today and available free of charge from Aria Systems, the leading innovator in recurring revenue management.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges.
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at 6th Big Data Expo®, Hannah Smalltree, Director at Treasure Data, to discuss how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines.
All major researchers estimate there will be tens of billions devices – computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Erik Lagerway, Co-founder of Hookflash, will walk through the shifting landscape of traditional telephone and voice services to the modern P2P RTC era of OTT cloud assisted services.
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehension and conference efficiency.
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, will discuss single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example to explain some of these concepts including when to use different storage models.
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridstore delivers vmOptimized™ Storage that self-optimizes to each application or VM across both virtual and physical environments. Leveraging a grid architecture, Gridstore delivers the first end-to-end storage QoS to ensure the most important App or VM performance is never compromised. The storage grid, that uses Gridstore’s performance optimized nodes or capacity optimized nodes, starts with as few a...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace. These technological reforms have not only changed computers and smartphones, but are also changing the data processing model for all information devices. In particular, in the area known as M2M (Machine-To-Machine), there are great expectations that information with a new type of value can be produced using a variety of devices and sensors saving/sharing data via the network and through large-scale cloud-type data processing. This consortium believes that attaching a huge number of devic...
Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies, with a focus on the enterprise, industrial, aerospace, and defense industries. Innodisk is dedicated to serving their customers and business partners. Quality is vitally important when it comes to industrial embedded flash and DRAM storage products. That’s why Innodisk manufactures all of their products in their own purpose-built memory production facility. In fact, they designed and built their production center to maximize manufacturing efficiency and guarantee the highest quality of our products.
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. Over the summer Gartner released its much anticipated annual Hype Cycle report and the big news is that Internet of Things has now replaced Big Data as the most hyped technology. Indeed, we're hearing more and more about this fascinating new technological paradigm. Every other IT news item seems to be about IoT and its implications on the future of digital business.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. Download Slide Deck: ▸ Here
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.
With the iCloud scandal seemingly in its past, Apple announced new iPhones, updates to iPad and MacBook as well as news on OSX Yosemite. Although consumers will have to wait to get their hands on some of that new stuff, what they can get is the latest release of iOS 8 that Apple made available for most in-market iPhones and iPads. Originally announced at WWDC (Apple’s annual developers conference) in June, iOS 8 seems to spearhead Apple’s newfound focus upon greater integration of their products into everyday tasks, cross-platform mobility and self-monitoring. Before you update your device, here is a look at some of the new features and things you may want to consider from a mobile security perspective.