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Microsoft Cloud Authors: Eric Aarrestad, Greg O'Connor, Liz McMillan, Aleksei Gavrilenko, Elizabeth White

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SessionCam Shortens Time to Track Using Ensighten's Tag Management Technology

With SessionCam support now integrated into Ensighten's real-time, cloud-based tag management system, digital marketers can quickly deploy SessionCam's session replay technology to gain rich insights into every visitor's journey and behaviour on a website

LONDON, Jan. 24, 2013 /PRNewswire-iReach/ -- Ensighten, innovator of Real-Time™ Tag Management Systems and visitor privacy solutions that optimise digital marketing performance, has signed a technology partnership with SessionCam, a developer of Visible Web Analytics technology that enables website visitor session analysis. Located in Norwich, England, SessionCam's client list includes Aviva, Best Western, Lloyds TSB, and StartRite. The two companies recently collaborated on mutual customer RAC.

(Logo: http://photos.prnewswire.com/prnh/20130124/CG45886)

SessionCam addresses a critical need of many digital marketers: gaining an accurate understanding of visitor flow across a website's many pages. SessionCam's SessionReplay technology records which web pages an online customer visits, along with each scroll, click and keyboard entry, so that marketers can subsequently replay the visit and uncover ways to improve overall customer experience, identify bugs, optimise website design, and ensure products are merchandised to boost visitor engagement. Armed with SessionCam's detailed analytic reporting and other tools, marketers can reduce cart abandonment and boost conversions.

Adding SessionCam to a publishing or e-commerce website is now much easier. Support for SessionCam's unique JavaScript tags is now built into Ensighten's cloud-based tag network, so SessionCam support on any web page is now enabled through Ensighten's console, rather than by manually adding a SessionCam universal tag to each page. With a few clicks, website managers can now use Ensighten to automatically deploy a SessionCam tag, along with dozens of other tags that control website functionality, throughout an entire website. When a visitor's browser encounters Ensighten's master tag on any page, the Ensighten system determines, in real time, which tags to trigger and in which sequence. And by separating website content from tags, Ensighten accelerates page load times, ensuring the website feels responsive to visitors.

"We recommend all our clients install a tag management system, and Ensighten's technology offers unique benefits because it uses a single line of code and an intelligent, cloud-based tag delivery network that minimizes what is sent to a visitor's browser," said Richard Churchill, chief technology officer at SessionCam. "We feel certain than many Ensighten users will find our technology extremely useful, so ensuring a tight integration between our technologies will unlock new business for us."

"We're delighted to welcome SessionCam as a technology partner," said Adrian James, managing director of Ensighten EMEA. "The features SessionCam offers, which include advanced analytics, behavioural activity heatmaps, and visitor drop-off reports, have useful applications for many Ensighten customers."

As an Ensighten partner, SessionCam has joined Ensighten Connect, giving it access to a framework of benefits and services that give it access to best practices for tag management and as well as co-marketing opportunities.

Tags are crucial features of today's e-commerce landscape

Tags are snippets of JavaScript code added to e-commerce websites that trigger essential third-party digital marketing services such as Web analytics, online ad display and re-targeting, and content optimization. As tags proliferate across hundreds of pages, marketers that manage tags manually have to rely on IT resources, which impedes their marketing agility. Ensighten's Real-Time™ Tag Management platform decouples the marketing cycle from the website development cycle, making it easy for marketers to take control of the operation and measurement of their digital marketing campaigns and better optimize them for specific marketing goals.

ABOUT SESSIONCAM
SessionCam is an industry leader in technology that gives digital marketers previously unseen and unrivalled insights into their customers' online behaviour. Businesses around the world use SessionCam to improve usability and significantly increase their conversion rates. SessionCam is provided as 'Software as a Service' and, other than applying a simple tag to a website, there is no hardware or software installation and no maintenance for clients to consider. SessionCam is a product developed and operated by ServiceTick Limited. The company is headquartered in Norwich, UK with offices in London and Scotland. For more information, visit www.sessioncam.com or the SessionCam LinkedIn page, or follow @sessioncam.

ABOUT ENSIGHTEN
Ensighten boosts marketing agility and eases privacy compliance with the industry's first Real-Time™ Tag Management System, built for the needs of sophisticated enterprise websites. With Ensighten, businesses can decouple digital marketing processes from Web development cycles, enabling digital marketers to easily add, remove, or modify any third-party digital marketing tag or pixel — and see instant results. Ensighten tag management technology gives marketers and website analysts precise tag control by visitor, session, and page; and harmonizes tag data collection from websites, mobile apps, tablets, smartphones, e-readers, kiosks, game consoles, and more. Ensighten's cloud-based tag delivery accelerates page-load times and processes billions of tag requests from 25,000 Web domains across 150 countries, representing more than $25 billion in ecommerce for top brands that include A&E Networks, Microsoft Stores, MoneySupermarket, Monster.com, RAC, Sony Electronics, Staples, Subaru, Symantec, TUI Travel, T-Mobile, and United Airlines. Visit us on the Web at www.ensighten.com, and follow Ensighten on facebook.com/ensighten and Twitter @ensighten.

Media Contact:

Tim Cox, ZingPR, 650-369-7784, [email protected]

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SOURCE Ensighten

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