Microsoft Cloud Authors: Jim Kaskade, Lori MacVittie, Janakiram MSV, Andreas Grabner, Pat Romanski

Blog Feed Post

Troubleshooting Network Adapter in a Windows 7 Ultimate 64-bit Installation

How the problem surfaced:

I had purchased a Windows 7 Home Premium 64-bit laptop from Toshiba on which I was planning to do some work. Then Windows 8 Preview became available. This was installed on a second partition of this machine. Sine Home Premium does not support many of the things I wanted, I decided to buy and install Window 7 Ultimate 64-bit. I bought the Windows 7 Ultimate 64-bit from evalueSoftware.com. I installed it on the Windows 7 Home Premium partition. The installation went well except for a very serious problem. I could connect neither to the internet nor to the other computers in my network (there other windows 7 computers connected to the home group). Naturally I tried to see if my network card was OK. I got a positive response to my ping and also the second partition had no network-related problems. Digging deeper I found the Network Adapter node in Device Manager was marked as ‘Other Device’ and the details from system information is as shown:

Besides the network related drives quite a few others were also not present. A high volume storage device connected during the installation to a USB drive got corrupted and the message thrown was ‘format this drive’.

I used my Repair Disc for the Home Premium to get back into the original OS and looked at the needed files for the adapters. The next section shows what they were. Although I could determine the needed files for Wi-Fi and PCI Controller I was not sure of what the other items in the previous picture of component errors including the ‘Base System Devices’

Toshiba Satellite P775-S7370 Laptop

Windows 7 Home Premium SP1 64-bit       HodentekWin7

Second mini-port is same as first one

Reinstalling Windows 7 Ultimate x64

Since I could get to these files from my other partition, I decided to try and reinstall Windows 7 Ultimate x64 using the driver files available through my other partition. When I tried to do so, I got the Windows message that the files are not digitally signed.

I quote from the General tab of the properties of the driver,

“Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)”

Hunt for the digitally signed drivers

I had to do an extensive search for this elusive element. The network related driver names are right. Attempt to point to the driver on the computer brings up the above error messages and sometimes comes up with the statement that the drivers are up to date.

Trying to get the Intel® WiFi Link 1000 BGN driver from the Intel site landed me on this page shown here:

Well this could not come up well on my IE9.0 (done with errors) and so I needed to install Mozilla. This was still not enough since you need an agent from a third party shown in this next image.

Which of course needed the latest Java and I had to get more of my caffeine shots.

With all this the automatic discovery of drivers was not completed after running the program for couple of hours! I thrashed the program and sent an angry note to Intel regarding my views of this tool.

During this hunt I searched everywhere and there were quite a few programs I downloaded which were supposed to do the discovery and automatic update part. The problem was, there was no network connection. Most of them needed registering which means $$ and some of them downloaded at a minimum 7_zip, Real Player, Google Chrome besides wanting to clean of my registry etc. Fortunately the network was not working and I did not want to use them.

 Going to Toshiba site looking for Network adapter drivers was easy since I knew the exact model of my laptop. However the filtered information gave me only for Windows 8 where as I was looking for Windows 7.

Fix for the Realtek PCIe GBE Family Controller

The following site provided the driver to update the driver on the computer:

After the update the Device Manager displayed the controller as shown:

The details of the updated driver are as shown:

Compare the existing and updated versions.

Fix for the other devices marked Basic etc.

I tried to download the following:

Intel WiFi Link 1000 BGN Driver for Windows 7

From the Softpedia site here:

But the setup.exe file did not find the driver for the WiFi on my computer but it did upgrade couple of the drivers marked ‘Basic System Device’ all related to the System Devices node in the Device Manager.

Here are some screen shots of what they were:

It is possible that these were removed and devices with the same functionality were added during an upgrade from another site (see last section).

Upgrading the Intel® WiFi Link 1000 BGN

The driver needed to upgrade was finally found here:

The sp54841.exe file when executed created files in the System32 folder which were used during the upgrade operation. It can be in either of the folders; Drivers or DriverStore.

Here are some property pages captured after the upgrade:

Fix for Universal Serial Bus Controller
With the above upgrades there was the USB Controller still needed repair:

A fix for the above was found here:

The file 8ay210ww.exe (67.5 MB) was downloaded and installed. I am guessing that it negated an earlier install and brought in files that would make the controller install without errors. The files related to ‘Renesas’ were installed during this installation.

The Installation of Windows 7 Ultimate 64-bit was finally completed. However it was found that during the process the computer refused to recognize my Windows 8 Preview in the second partition. The boot menu did not show an option to boot to the second partition. Then I installed the free program EasyBCD2.2 (http://neosmart.net/EasyBCD/) which enabled me to see the second partition during the boot. 

However it turned out that some changes might have influenced the second partition that corrupted the files (?? Need explanation here). Fortunately I had the original Windows 8 Preview and I installed the same in the second partition.

This finally brought me back to the position I wanted to be in:

1st Partition: Windows 7 Ultimate 64-bit
2nd Partition: Windows 8 Preview

 Other resources:

Read my posts here:

Read the original blog entry...

More Stories By Jayaram Krishnaswamy

Jayaram Krishnaswamy is a technical writer, mostly writing articles that are related to the web and databases. He is the author of SQL Server Integration Services published by Packt Publishers in the UK. His book, 'Learn SQL Server Reporting Services 2008' was also published by Packt Publishers Inc, Birmingham. 3. "Microsoft SQL Azure Enterprise Application Development" (Dec 2010) was published by Packt Publishing Inc. 4. "Microsoft Visual Studio LightSwitch Business Application Development [Paperback] "(2011) was published by Packt Publishing Inc. 5. "Learning SQL Server Reporting Services 2012 [Paperback]" (June 2013) was Published by Packt Publishing Inc. Visit his blogs at: http://hodentek.blogspot.com http://hodentekHelp.blogspot.com http://hodnetekMSSS.blogspot.com http://hodnetekMobile.blogspot.com He writes articles on several topics to many sites.

@ThingsExpo Stories
SYS-CON Events announced today that Enzu will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their online busine...
November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Penta Security is a leading vendor for data security solutions, including its encryption solution, D’Amo. By using FPE technology, D’Amo allows for the implementation of encryption technology to sensitive data fields without modification to schema in the database environment. With businesses having their data become increasingly more complicated in their mission-critical applications (such as ERP, CRM, HRM), continued ...
In the next five to ten years, millions, if not billions of things will become smarter. This smartness goes beyond connected things in our homes like the fridge, thermostat and fancy lighting, and into heavily regulated industries including aerospace, pharmaceutical/medical devices and energy. “Smartness” will embed itself within individual products that are part of our daily lives. We will engage with smart products - learning from them, informing them, and communicating with them. Smart produc...
OnProcess Technology has announced it will be a featured speaker at @ThingsExpo, taking place November 1 - 3, 2016, in Santa Clara, California. Dan Gettens, OnProcess’ Chief Analytics Officer, will discuss how Internet of Things (IoT) data can be leveraged to predict product failures, improve uptime and slash costly inventory stock. @ThingsExpo is an annual gathering of IoT and cloud developers, practitioners and thought-leaders who exchange ideas and insights on topics ranging from Big Data in...
SYS-CON Events announced today that SoftNet Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. SoftNet Solutions specializes in Enterprise Solutions for Hadoop and Big Data. It offers customers the most open, robust, and value-conscious portfolio of solutions, services, and tools for the shortest route to success with Big Data. The unique differentiator is the ability to architect and ...
SYS-CON Events announced today that Cloudbric, a leading website security provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Cloudbric is an elite full service website protection solution specifically designed for IT novices, entrepreneurs, and small and medium businesses. First launched in 2015, Cloudbric is based on the enterprise level Web Application Firewall by Penta Security Sys...
SYS-CON Events announced today that Transparent Cloud Computing (T-Cloud) Consortium will exhibit at the 19th International Cloud Expo®, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The Transparent Cloud Computing Consortium (T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data proces...
SYS-CON Events announced today that Roundee / LinearHub will exhibit at the WebRTC Summit at @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LinearHub provides Roundee Service, a smart platform for enterprise video conferencing with enhanced features such as automatic recording and transcription service. Slack users can integrate Roundee to their team via Slack’s App Directory, and '/roundee' command lets your video conference ...
Successful digital transformation requires new organizational competencies and capabilities. Research tells us that the biggest impediment to successful transformation is human; consequently, the biggest enabler is a properly skilled and empowered workforce. In the digital age, new individual and collective competencies are required. In his session at 19th Cloud Expo, Bob Newhouse, CEO and founder of Agilitiv, will draw together recent research and lessons learned from emerging and established ...
SYS-CON Events announced today that Coalfire will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Coalfire is the trusted leader in cybersecurity risk management and compliance services. Coalfire integrates advisory and technical assessments and recommendations to the corporate directors, executives, boards, and IT organizations for global brands and organizations in the technology, cloud, health...
As ridesharing competitors and enhanced services increase, notable changes are occurring in the transportation model. Despite the cost-effective means and flexibility of ridesharing, both drivers and users will need to be aware of the connected environment and how it will impact the ridesharing experience. In his session at @ThingsExpo, Timothy Evavold, Executive Director Automotive at Covisint, will discuss key challenges and solutions to powering a ride sharing and/or multimodal model in the a...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, will discuss how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team a...
A completely new computing platform is on the horizon. They’re called Microservers by some, ARM Servers by others, and sometimes even ARM-based Servers. No matter what you call them, Microservers will have a huge impact on the data center and on server computing in general. Although few people are familiar with Microservers today, their impact will be felt very soon. This is a new category of computing platform that is available today and is predicted to have triple-digit growth rates for some ...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
The Internet of Things (IoT), in all its myriad manifestations, has great potential. Much of that potential comes from the evolving data management and analytic (DMA) technologies and processes that allow us to gain insight from all of the IoT data that can be generated and gathered. This potential may never be met as those data sets are tied to specific industry verticals and single markets, with no clear way to use IoT data and sensor analytics to fulfill the hype being given the IoT today.
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
SYS-CON Events announced today that MathFreeOn will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MathFreeOn is Software as a Service (SaaS) used in Engineering and Math education. Write scripts and solve math problems online. MathFreeOn provides online courses for beginners or amateurs who have difficulties in writing scripts. In accordance with various mathematical topics, there are more tha...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
@ThingsExpo has been named the Top 5 Most Influential Internet of Things Brand by Onalytica in the ‘The Internet of Things Landscape 2015: Top 100 Individuals and Brands.' Onalytica analyzed Twitter conversations around the #IoT debate to uncover the most influential brands and individuals driving the conversation. Onalytica captured data from 56,224 users. The PageRank based methodology they use to extract influencers on a particular topic (tweets mentioning #InternetofThings or #IoT in this ...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm ...