Click here to close now.

Welcome!

Microsoft Cloud Authors: Liz McMillan, Elizabeth White, Pat Romanski, Jaynesh Shah, Carmen Gonzalez

Blog Feed Post

Troubleshooting Network Adapter in a Windows 7 Ultimate 64-bit Installation


How the problem surfaced:

I had purchased a Windows 7 Home Premium 64-bit laptop from Toshiba on which I was planning to do some work. Then Windows 8 Preview became available. This was installed on a second partition of this machine. Sine Home Premium does not support many of the things I wanted, I decided to buy and install Window 7 Ultimate 64-bit. I bought the Windows 7 Ultimate 64-bit from evalueSoftware.com. I installed it on the Windows 7 Home Premium partition. The installation went well except for a very serious problem. I could connect neither to the internet nor to the other computers in my network (there other windows 7 computers connected to the home group). Naturally I tried to see if my network card was OK. I got a positive response to my ping and also the second partition had no network-related problems. Digging deeper I found the Network Adapter node in Device Manager was marked as ‘Other Device’ and the details from system information is as shown:

Besides the network related drives quite a few others were also not present. A high volume storage device connected during the installation to a USB drive got corrupted and the message thrown was ‘format this drive’.

I used my Repair Disc for the Home Premium to get back into the original OS and looked at the needed files for the adapters. The next section shows what they were. Although I could determine the needed files for Wi-Fi and PCI Controller I was not sure of what the other items in the previous picture of component errors including the ‘Base System Devices’

Toshiba Satellite P775-S7370 Laptop

Windows 7 Home Premium SP1 64-bit       HodentekWin7







Second mini-port is same as first one




Reinstalling Windows 7 Ultimate x64

Since I could get to these files from my other partition, I decided to try and reinstall Windows 7 Ultimate x64 using the driver files available through my other partition. When I tried to do so, I got the Windows message that the files are not digitally signed.

I quote from the General tab of the properties of the driver,

“Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)”


Hunt for the digitally signed drivers

I had to do an extensive search for this elusive element. The network related driver names are right. Attempt to point to the driver on the computer brings up the above error messages and sometimes comes up with the statement that the drivers are up to date.

Trying to get the Intel® WiFi Link 1000 BGN driver from the Intel site landed me on this page shown here:


Well this could not come up well on my IE9.0 (done with errors) and so I needed to install Mozilla. This was still not enough since you need an agent from a third party shown in this next image.


Which of course needed the latest Java and I had to get more of my caffeine shots.

With all this the automatic discovery of drivers was not completed after running the program for couple of hours! I thrashed the program and sent an angry note to Intel regarding my views of this tool.

During this hunt I searched everywhere and there were quite a few programs I downloaded which were supposed to do the discovery and automatic update part. The problem was, there was no network connection. Most of them needed registering which means $$ and some of them downloaded at a minimum 7_zip, Real Player, Google Chrome besides wanting to clean of my registry etc. Fortunately the network was not working and I did not want to use them.

 Going to Toshiba site looking for Network adapter drivers was easy since I knew the exact model of my laptop. However the filtered information gave me only for Windows 8 where as I was looking for Windows 7.

Fix for the Realtek PCIe GBE Family Controller

The following site provided the driver to update the driver on the computer:


After the update the Device Manager displayed the controller as shown:


The details of the updated driver are as shown:




Compare the existing and updated versions.

Fix for the other devices marked Basic etc.

I tried to download the following:

Intel WiFi Link 1000 BGN Driver 13.1.1.1 for Windows 7

From the Softpedia site here:


But the setup.exe file did not find the driver for the WiFi on my computer but it did upgrade couple of the drivers marked ‘Basic System Device’ all related to the System Devices node in the Device Manager.

Here are some screen shots of what they were:




It is possible that these were removed and devices with the same functionality were added during an upgrade from another site (see last section).

Upgrading the Intel® WiFi Link 1000 BGN

The driver needed to upgrade was finally found here:


The sp54841.exe file when executed created files in the System32 folder which were used during the upgrade operation. It can be in either of the folders; Drivers or DriverStore.

Here are some property pages captured after the upgrade:





Fix for Universal Serial Bus Controller
With the above upgrades there was the USB Controller still needed repair:



A fix for the above was found here:


The file 8ay210ww.exe (67.5 MB) was downloaded and installed. I am guessing that it negated an earlier install and brought in files that would make the controller install without errors. The files related to ‘Renesas’ were installed during this installation.

The Installation of Windows 7 Ultimate 64-bit was finally completed. However it was found that during the process the computer refused to recognize my Windows 8 Preview in the second partition. The boot menu did not show an option to boot to the second partition. Then I installed the free program EasyBCD2.2 (http://neosmart.net/EasyBCD/) which enabled me to see the second partition during the boot. 

However it turned out that some changes might have influenced the second partition that corrupted the files (?? Need explanation here). Fortunately I had the original Windows 8 Preview and I installed the same in the second partition.

This finally brought me back to the position I wanted to be in:

1st Partition: Windows 7 Ultimate 64-bit
2nd Partition: Windows 8 Preview

 Other resources:

Read my posts here:




Read the original blog entry...

More Stories By Jayaram Krishnaswamy

Jayaram Krishnaswamy is a technical writer, mostly writing articles that are related to the web and databases. He is the author of SQL Server Integration Services published by Packt Publishers in the UK. His book, 'Learn SQL Server Reporting Services 2008' was also published by Packt Publishers Inc, Birmingham. 3. "Microsoft SQL Azure Enterprise Application Development" (Dec 2010) was published by Packt Publishing Inc. 4. "Microsoft Visual Studio LightSwitch Business Application Development [Paperback] "(2011) was published by Packt Publishing Inc. 5. "Learning SQL Server Reporting Services 2012 [Paperback]" (June 2013) was Published by Packt Publishing Inc. Visit his blogs at: http://hodentek.blogspot.com http://hodentekHelp.blogspot.com http://hodnetekMSSS.blogspot.com http://hodnetekMobile.blogspot.com He writes articles on several topics to many sites.

@ThingsExpo Stories
SYS-CON Events announced today that BMC will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. BMC has worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, BMC pairs high-speed digital innovation with robust IT industrialization – allowing customers to provide amazing user experiences with optimized IT per...
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover how hardware commoditization, the ubiquitous nature of connectivity, and the emergence of Big Data a...
SYS-CON Events announced today that MetraTech, now part of Ericsson, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Ericsson is the driving force behind the Networked Society- a world leader in communications infrastructure, software and services. Some 40% of the world’s mobile traffic runs through networks Ericsson has supplied, serving more than 2.5 billion subscribers.
The world is at a tipping point where the technology, the device and global adoption are converging to such a point that we will see an explosion of a world where smartphone devices not only allow us to talk to each other, but allow for communication between everything – serving as a central hub from which we control our world – MediaTek is at the heart of both driving this and allowing the markets to drive this reality forward themselves. The next wave of consumer gadgets is here – smart, connected, and small. If your ambitions are big, so are ours. In his session at @ThingsExpo, Jack Hu, D...
SYS-CON Events announced today that DragonGlass, an enterprise search platform, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. After eleven years of designing and building custom applications, OpenCrowd has launched DragonGlass, a cloud-based platform that enables the development of search-based applications. These are a new breed of applications that utilize a search index as their backbone for data retrieval. They can easily adapt to new data sets and provide access to both structured and unstruc...
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
We’re entering a new era of computing technology that many are calling the Internet of Things (IoT). Machine to machine, machine to infrastructure, machine to environment, the Internet of Everything, the Internet of Intelligent Things, intelligent systems – call it what you want, but it’s happening, and its potential is huge. IoT is comprised of smart machines interacting and communicating with other machines, objects, environments and infrastructures. As a result, huge volumes of data are being generated, and that data is being processed into useful actions that can “command and control” thi...
As the Internet of Things unfolds, mobile and wearable devices are blurring the line between physical and digital, integrating ever more closely with our interests, our routines, our daily lives. Contextual computing and smart, sensor-equipped spaces bring the potential to walk through a world that recognizes us and responds accordingly. We become continuous transmitters and receivers of data. In his session at @ThingsExpo, Andrew Bolwell, Director of Innovation for HP's Printing and Personal Systems Group, discussed how key attributes of mobile technology – touch input, sensors, social, and ...
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, June 9-11, 2015, at the Javits Center in New York City. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will addresses this very serious issue of profound change in the industry.
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, discussed how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists will peel away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud environment, and we must architect and code accordingly. At the very least, you'll have no problem fil...
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect at GE, and Ibrahim Gokcen, who leads GE's advanced IoT analytics, focused on the Internet of Things / Industrial Internet and how to make it operational for business end-users. Learn about the challenges posed by machine and sensor data and how to marry it with enterprise data. They also discussed the tips and tricks to provide the Industrial Internet as an end-user consumable service using Big Data Analytics and Industrial Cloud.
Building low-cost wearable devices can enhance the quality of our lives. In his session at Internet of @ThingsExpo, Sai Yamanoor, Embedded Software Engineer at Altschool, provided an example of putting together a small keychain within a $50 budget that educates the user about the air quality in their surroundings. He also provided examples such as building a wearable device that provides transit or recreational information. He then reviewed the resources available to build wearable devices at home including open source hardware, the raw materials required and the options available to power s...
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it's a mix of architectural styles ...
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core of our infrastructures. At the same time, we have old approaches made new again like micro-services...
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics is e...
Collecting data in the field and configuring multitudes of unique devices is a time-consuming, labor-intensive process that can stretch IT resources. Horan & Bird [H&B], Australia’s fifth-largest Solar Panel Installer, wanted to automate sensor data collection and monitoring from its solar panels and integrate the data with its business and marketing systems. After data was collected and structured, two major areas needed to be addressed: improving developer workflows and extending access to a business application to multiple users (multi-tenancy). Docker, a container technology, was used to ...