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Unitrends Reports Explosive Growth and 16th Consecutive Record Quarter with 96% Sales Growth in Q4 and 98%+ Customer Satisfaction Rating in 2012

Company surpasses milestone of 15,000 downloads of Unitrends Enterprise Backup™ Free Edition since June; more than 1,400 interested IT staff register for a preview of Unitrends 7.0

COLUMBIA, S.C., Jan. 3, 2013 /PRNewswire/ -- Unitrends, the leading provider of all-in-one backup, archiving, instant recovery and disaster recovery solutions, today announced that the company experienced double digit revenue growth in 2012 – the best year in the company's 24-year history. Q4 2012 marked the company's 16th consecutive quarter of record growth, with 96% sales growth and 288% channel sales growth.

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Click to Tweet: Double digit growth in 2012 for @Unitrends_Inc thanks to unrivaled leadership, #backup technology and customer support http://bit.ly/TxoDBK

Record-Setting Performance
Unitrends achieved dramatic growth in Q4 and throughout 2012. Strong leadership, innovative and market-leading technologies, unrivaled customer support, aggressive competitive replacement programs and go-to-market initiatives all propelled the company to success. Highlights include:

  • 96% growth in sales Q4 2012 over Q4 2011, and 88% growth 2012 over 2011.
  • 288% growth in channel sales Q4 2012 over Q4 2011, and 104% growth 2012 over 2011.
  • More than 390 new customers signed across industries, including banking, government, healthcare and higher education, in Q4 2012.
  • Unrivaled customer support evidenced by the company's 98%-plus customer satisfaction rate. Attributing to this ranking is the fact that, on average, customer support phone calls are answered in three rings or less.
  • More than 15,000 downloads of Unitrends Enterprise Backup Free Edition, the software-only version of the company's Recovery Series of physical appliances, since the solution launched in June 2012. 
  • Channel staff within Unitrends grew by 100% 2012 over 2011, and the number of channel representatives supporting Unitrends grew by 154% 2012 over 2011.

"Our explosive growth in 2012 is a direct reflection of our core belief that industry-changing technology innovations are but one part of a successful data protection solution," said Mike Coney, CEO of Unitrends. "Our partners and customers choose Unitrends because they know our products make easy, affordable, effective and reliable backup and disaster recovery a given, whether it's in a traditional data center, the cloud, a virtual environment that includes different hypervisors, or a combination of all three.  And, perhaps most importantly, they know our employees are the best in the business and are always there to ensure their success. We gauge our own success on how well the IT professionals we serve sleep at night."

Technology and Innovation
In Q4, Unitrends continued to invest in the development of innovative unified data protection solutions that protect heterogeneous environments at the lowest total cost of ownership (TCO) in the industry.

  • Following its Sept. 2012 announcement that Unitrends Enterprise Backup is the industry's only native all-in-one Microsoft® Windows Server® 2012 Hyper-V® role and Hyper-V 2012 Server backup, archiving, instant recovery and disaster recovery virtual appliance, Unitrends also became the first vendor to support Windows Server 2012 Hyper-V and VMware® vSphere™ 5.1.
  • In Q4, the company launched Unitrends Release 7.0, the next generation of Unitrends' virtual, physical and cloud backup and recovery solutions. More than 1,400 IT staff registered for a demo in mid-December showcasing the 7.0 release, which enhances data protection in virtualized and cloud environments and provides an expanded range of platform and enterprise application support. Innovative new features include:
    • Hot-hot replication and retention for low recovery point objectives (RPOs) and recovery time objectives (RTOs)
    • VMware SAN direct backup and recovery to reduce backup windows
    • Application-aware VMware backups for enhanced host operating system (HOS)-level protection
    • Oracle® and Microsoft Office SharePoint® support for native application protection – extending Unitrends' robust, feature-rich data backup and recovery functionality to even more enterprise-level applications

Additional Q4 Company Milestones
In addition to revenue, sales and product success, Unitrends also achieved the following milestones in Q4:

  • Trade Up/Trade In Program Expansion – Following the success of its Symantec Backup Exec™ competitive replacement program earlier this year, Unitrends expanded its Trade Up/Trade In Program in Q4. The company offered up to a 50% discount to organizations switching from Veeam®, Barracuda and AppAssure® to a Unitrends backup solution by Dec. 31, 2012.
  • Industry Recognition – In December, Unitrends was featured in the inaugural ranking of Inc. Magazine's Hire Power Awards, which recognized the private companies that have generated the most jobs from 2008 to 2011.  Inc. placed Unitrends in the top five on its list of the top job creators in South Carolina and in the ninth spot in its list of Hire Power Award winners in the security industry, which included data protection. This recognition came only a few months after Unitrends earned a spot on the annual Inc. 500/5000 rankings in September. In October, Unitrends was honored with the "Advisor Award" at the fifth annual Spicies Awards hosted by Spiceworks. The award, voted on by IT professionals in the Spiceworks Community, was given to "the go-to resource for straight-talk, practical insight and the nitty-gritty technology details IT professionals need to do their jobs."

For more information on Unitrends and its enterprise-class data protection solutions for heterogeneous environments, please visit www.unitrends.com.

About Unitrends
The trusted provider of all-in-one backup solutions, Unitrends enables its customers to focus on their business instead of backup. The company's family of scalable, all-in-one appliances and software solutions for backup, archiving, instant recovery and disaster recovery protects corporate data, over 100 different versions of servers, operating systems (including Windows, Hyper-V, VMware, Mac OS, Linux, AIX, Solaris and many others), SAN, NAS, hypervisors (including Hyper-V and VMware) and applications (including Exchange, SQL, Oracle and many others).  Unitrends is the preferred choice of IT professionals because the company sets the standard in virtual, physical and cloud server data protection with instant recovery that enables complete system recovery in less than five minutes while Unitrends' pricing offers the lowest TCO in the industry. Unitrends' U.S.-based support team boasts a 99% customer satisfaction rate. Visit www.unitrends.com.    

Media Contact:
Jackie Gerbus for Unitrends, Inc.
[email protected]

SOURCE Unitrends

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