Welcome!

Microsoft Cloud Authors: Pat Romanski, Jnan Dash, Andreas Grabner, Lori MacVittie, Jim Kaskade

News Feed Item

Gala Bingo adopte les tickets de bingo de troisième génération grâce à edwardthompson et à GMC Software Technology

GMC Software Technology, une référence dans le domaine des communications clients (CCM) et des solutions de gestion de la production, a annoncé aujourd'hui que Gala Bingo, le géant du divertissement, était passé aux tickets de bingo « de troisième génération » avec l’aide d’edwardthompson et de GMC Software Technology. Désormais, les clients des bingos peuvent bénéficier d’un niveau de personnalisation élevé et d’une meilleure expérience de jeu. De plus, Gala Bingo peut aussi faire des offres de promotion croisée pertinentes pour d’autres de ses domaines d’activité.

Gala Bingo, qui fait partie du groupe Gala Coral, est le premier exploitant de bingos au Royaume-Uni, avec plus de 135 clubs, six millions de membres et une part de marché de 40%. Pour rester compétitif et fidéliser ses membres, Gala Bingo est sans cesse à la recherche d’occasions lui permettant d’en donner plus à ses membres et d’améliorer l’expérience de jeu. C’est ainsi que Gala met en place des tickets de bingo de troisième génération (3GB) produits par edwardthompson, le fournisseur de services d’impression de Gala, et GMC Inspire.

« GMC Inspire était la seule plateforme à proposer un vrai design visuel et une grande facilité d’utilisation pour les opérateurs non techniciens », a déclaré David Bate, Directeur opérationnel chez edwardthompson. « Nous étions sans voix quand GMC a présenté une application de travail lors d’une réunion. La décision de déployer GMC Inspire est l’une des meilleures que j’ai jamais prises. »

Des tickets de bingo de troisième génération

Les nouveaux tickets 3GB de Gala offrent davantage de flexibilité que les tickets de bingo standard, et créent davantage d’opportunités pour Gala Bingo. Imprimés en couleur, ces tickets peuvent être totalement personnalisés avec différents graphiques, textes et images selon les clubs, les régions et même les membres de club. De plus, ils peuvent être customisés pour intégrer des informations locales comme des offres, des parrainages et des publicités tierces, pour une source de revenus supplémentaires ou du marketing.

« Non seulement le nouveau ticket est plus beau, mais il améliore aussi l’expérience du client et nous donne la possibilité de promouvoir d’autres domaines d’activité », a déclaré Mike Smith, Directeur de la stratégie bingo nationale chez Gala Bingo. « De plus, il permet à Gala Bingo d’améliorer ses processus opérationnels au niveau du contrôle des stocks et des procédures d’audit. »

Initié par edwardthompson, l’une des 100 plus grandes sociétés d’imprimerie britanniques et le leader de la fabrication de tickets de bingo, le ticket 3GB est une solution qu’edwardthompson a développée pour mettre un tout nouveau produit sur le marché du bingo, en exploitant la dernière plateforme d’impression numérique à données variables. Après avoir investi dans une imprimante numérique polychrome à grande vitesse, edwardthompson a mis en œuvre GMC Inspire pour obtenir un retour sur investissement maximal et proposer des tickets 3GB à Gala Bingo.

Pour lire l’intégralité de ce récit sur le passage de Gala Bingo au bingo de troisième génération, téléchargez l’étude de cas ou visionnez la vidéo sur le site web de GMC.

# # #

GMC Software Technology

GMC Software Technology propose des solutions efficaces dans le domaine de la gestion des communications clients (CCM). Dotée d'une expérience sans égale dans le secteur, GMC démontre en permanence sa capacité à aider les entreprises à améliorer les relations avec leurs clients à tous les niveaux. La plateforme CCM de la société, GMC Inspire, permet aux entreprises d'assurer des communications pertinentes, au bon moment, par le réseau de leur choix, avec chacun de leurs clients - garantissant une fidélisation accrue, l'acquisition de clients plus nombreux et une efficacité opérationnelle optimisée.

GMC Software Technology propose ses services à des milliers de clients dans le monde, actifs dans le secteur de la banque, des assurances, du commerce de détail, des services commerciaux, des télécommunications et des services publics, ainsi que des soins de santé. Ayant reçu de nombreux prix dans le domaine de la gestion des communications clients, la société est reconnue comme un leader de l'innovation dans son secteur.

Pour un complément d'information, veuillez consulter le site www.gmc.net

Facebook : www.facebook.com/gmcnet

Twitter : @gmc_net

Linkedin : www.linkedin.com/company/gmc-software-technology

Le logo GMC et GMC Inspire sont des marques commerciales de GMC Software Technology

Le texte du communiqué issu d’une traduction ne doit d’aucune manière être considéré comme officiel. La seule version du communiqué qui fasse foi est celle du communiqué dans sa langue d’origine. La traduction devra toujours être confrontée au texte source, qui fera jurisprudence.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walked through how Octob...
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Discover top technologies and tools all under one roof at April 24–28, 2017, at the Westin San Diego in San Diego, CA. Explore the Mobile Dev + Test and IoT Dev + Test Expo and enjoy all of these unique opportunities: The latest solutions, technologies, and tools in mobile or IoT software development and testing. Meet one-on-one with representatives from some of today's most innovative organizations
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and E...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smart...
The WebRTC Summit New York, to be held June 6-8, 2017, at the Javits Center in New York City, NY, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 20th International Cloud Expo and @ThingsExpo. WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web co...
"A lot of times people will come to us and have a very diverse set of requirements or very customized need and we'll help them to implement it in a fashion that you can't just buy off of the shelf," explained Nick Rose, CTO of Enzu, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
The security needs of IoT environments require a strong, proven approach to maintain security, trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vic...
Who are you? How do you introduce yourself? Do you use a name, or do you greet a friend by the last four digits of his social security number? Assuming you don’t, why are we content to associate our identity with 10 random digits assigned by our phone company? Identity is an issue that affects everyone, but as individuals we don’t spend a lot of time thinking about it. In his session at @ThingsExpo, Ben Klang, Founder & President of Mojo Lingo, discussed the impact of technology on identity. Sho...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet and...
IoT generates lots of temporal data. But how do you unlock its value? You need to discover patterns that are repeatable in vast quantities of data, understand their meaning, and implement scalable monitoring across multiple data streams in order to monetize the discoveries and insights. Motif discovery and deep learning platforms are emerging to visualize sensor data, to search for patterns and to build application that can monitor real time streams efficiently. In his session at @ThingsExpo, ...
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure...