Welcome!

Microsoft Cloud Authors: Lori MacVittie, Elizabeth White, Yeshim Deniz, Serafima Al, Janakiram MSV

News Feed Item

Gala Bingo adopte les tickets de bingo de troisième génération grâce à edwardthompson et à GMC Software Technology

GMC Software Technology, une référence dans le domaine des communications clients (CCM) et des solutions de gestion de la production, a annoncé aujourd'hui que Gala Bingo, le géant du divertissement, était passé aux tickets de bingo « de troisième génération » avec l’aide d’edwardthompson et de GMC Software Technology. Désormais, les clients des bingos peuvent bénéficier d’un niveau de personnalisation élevé et d’une meilleure expérience de jeu. De plus, Gala Bingo peut aussi faire des offres de promotion croisée pertinentes pour d’autres de ses domaines d’activité.

Gala Bingo, qui fait partie du groupe Gala Coral, est le premier exploitant de bingos au Royaume-Uni, avec plus de 135 clubs, six millions de membres et une part de marché de 40%. Pour rester compétitif et fidéliser ses membres, Gala Bingo est sans cesse à la recherche d’occasions lui permettant d’en donner plus à ses membres et d’améliorer l’expérience de jeu. C’est ainsi que Gala met en place des tickets de bingo de troisième génération (3GB) produits par edwardthompson, le fournisseur de services d’impression de Gala, et GMC Inspire.

« GMC Inspire était la seule plateforme à proposer un vrai design visuel et une grande facilité d’utilisation pour les opérateurs non techniciens », a déclaré David Bate, Directeur opérationnel chez edwardthompson. « Nous étions sans voix quand GMC a présenté une application de travail lors d’une réunion. La décision de déployer GMC Inspire est l’une des meilleures que j’ai jamais prises. »

Des tickets de bingo de troisième génération

Les nouveaux tickets 3GB de Gala offrent davantage de flexibilité que les tickets de bingo standard, et créent davantage d’opportunités pour Gala Bingo. Imprimés en couleur, ces tickets peuvent être totalement personnalisés avec différents graphiques, textes et images selon les clubs, les régions et même les membres de club. De plus, ils peuvent être customisés pour intégrer des informations locales comme des offres, des parrainages et des publicités tierces, pour une source de revenus supplémentaires ou du marketing.

« Non seulement le nouveau ticket est plus beau, mais il améliore aussi l’expérience du client et nous donne la possibilité de promouvoir d’autres domaines d’activité », a déclaré Mike Smith, Directeur de la stratégie bingo nationale chez Gala Bingo. « De plus, il permet à Gala Bingo d’améliorer ses processus opérationnels au niveau du contrôle des stocks et des procédures d’audit. »

Initié par edwardthompson, l’une des 100 plus grandes sociétés d’imprimerie britanniques et le leader de la fabrication de tickets de bingo, le ticket 3GB est une solution qu’edwardthompson a développée pour mettre un tout nouveau produit sur le marché du bingo, en exploitant la dernière plateforme d’impression numérique à données variables. Après avoir investi dans une imprimante numérique polychrome à grande vitesse, edwardthompson a mis en œuvre GMC Inspire pour obtenir un retour sur investissement maximal et proposer des tickets 3GB à Gala Bingo.

Pour lire l’intégralité de ce récit sur le passage de Gala Bingo au bingo de troisième génération, téléchargez l’étude de cas ou visionnez la vidéo sur le site web de GMC.

# # #

GMC Software Technology

GMC Software Technology propose des solutions efficaces dans le domaine de la gestion des communications clients (CCM). Dotée d'une expérience sans égale dans le secteur, GMC démontre en permanence sa capacité à aider les entreprises à améliorer les relations avec leurs clients à tous les niveaux. La plateforme CCM de la société, GMC Inspire, permet aux entreprises d'assurer des communications pertinentes, au bon moment, par le réseau de leur choix, avec chacun de leurs clients - garantissant une fidélisation accrue, l'acquisition de clients plus nombreux et une efficacité opérationnelle optimisée.

GMC Software Technology propose ses services à des milliers de clients dans le monde, actifs dans le secteur de la banque, des assurances, du commerce de détail, des services commerciaux, des télécommunications et des services publics, ainsi que des soins de santé. Ayant reçu de nombreux prix dans le domaine de la gestion des communications clients, la société est reconnue comme un leader de l'innovation dans son secteur.

Pour un complément d'information, veuillez consulter le site www.gmc.net

Facebook : www.facebook.com/gmcnet

Twitter : @gmc_net

Linkedin : www.linkedin.com/company/gmc-software-technology

Le logo GMC et GMC Inspire sont des marques commerciales de GMC Software Technology

Le texte du communiqué issu d’une traduction ne doit d’aucune manière être considéré comme officiel. La seule version du communiqué qui fasse foi est celle du communiqué dans sa langue d’origine. La traduction devra toujours être confrontée au texte source, qui fera jurisprudence.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
Michael Maximilien, better known as max or Dr. Max, is a computer scientist with IBM. At IBM Research Triangle Park, he was a principal engineer for the worldwide industry point-of-sale standard: JavaPOS. At IBM Research, some highlights include pioneering research on semantic Web services, mashups, and cloud computing, and platform-as-a-service. He joined the IBM Cloud Labs in 2014 and works closely with Pivotal Inc., to help make the Cloud Found the best PaaS.
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
"We view the cloud not as a specific technology but as a way of doing business and that way of doing business is transforming the way software, infrastructure and services are being delivered to business," explained Matthew Rosen, CEO and Director at Fusion, in this SYS-CON.tv interview at 18th Cloud Expo (http://www.CloudComputingExpo.com), held June 7-9 at the Javits Center in New York City, NY.
The Founder of NostaLab and a member of the Google Health Advisory Board, John is a unique combination of strategic thinker, marketer and entrepreneur. His career was built on the "science of advertising" combining strategy, creativity and marketing for industry-leading results. Combined with his ability to communicate complicated scientific concepts in a way that consumers and scientists alike can appreciate, John is a sought-after speaker for conferences on the forefront of healthcare science,...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, introduced two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a multip...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, discussed the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
In his session at Cloud Expo, Alan Winters, U.S. Head of Business Development at MobiDev, presented a success story of an entrepreneur who has both suffered through and benefited from offshore development across multiple businesses: The smart choice, or how to select the right offshore development partner Warning signs, or how to minimize chances of making the wrong choice Collaboration, or how to establish the most effective work processes Budget control, or how to maximize project result...
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
DXWorldEXPO LLC announced today that ICC-USA, a computer systems integrator and server manufacturing company focused on developing products and product appliances, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City. ICC is a computer systems integrator and server manufacturing company focused on developing products and product appliances to meet a wide range of ...
JETRO showcased Japan Digital Transformation Pavilion at SYS-CON's 21st International Cloud Expo® at the Santa Clara Convention Center in Santa Clara, CA. The Japan External Trade Organization (JETRO) is a non-profit organization that provides business support services to companies expanding to Japan. With the support of JETRO's dedicated staff, clients can incorporate their business; receive visa, immigration, and HR support; find dedicated office space; identify local government subsidies; get...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Archi...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abilit...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...