Click here to close now.

Welcome!

.NET Authors: Elizabeth White, Liz McMillan, Pat Romanski, Jaynesh Shah, Carmen Gonzalez

News Feed Item

Gala Bingo adopte les tickets de bingo de troisième génération grâce à edwardthompson et à GMC Software Technology

GMC Software Technology, une référence dans le domaine des communications clients (CCM) et des solutions de gestion de la production, a annoncé aujourd'hui que Gala Bingo, le géant du divertissement, était passé aux tickets de bingo « de troisième génération » avec l’aide d’edwardthompson et de GMC Software Technology. Désormais, les clients des bingos peuvent bénéficier d’un niveau de personnalisation élevé et d’une meilleure expérience de jeu. De plus, Gala Bingo peut aussi faire des offres de promotion croisée pertinentes pour d’autres de ses domaines d’activité.

Gala Bingo, qui fait partie du groupe Gala Coral, est le premier exploitant de bingos au Royaume-Uni, avec plus de 135 clubs, six millions de membres et une part de marché de 40%. Pour rester compétitif et fidéliser ses membres, Gala Bingo est sans cesse à la recherche d’occasions lui permettant d’en donner plus à ses membres et d’améliorer l’expérience de jeu. C’est ainsi que Gala met en place des tickets de bingo de troisième génération (3GB) produits par edwardthompson, le fournisseur de services d’impression de Gala, et GMC Inspire.

« GMC Inspire était la seule plateforme à proposer un vrai design visuel et une grande facilité d’utilisation pour les opérateurs non techniciens », a déclaré David Bate, Directeur opérationnel chez edwardthompson. « Nous étions sans voix quand GMC a présenté une application de travail lors d’une réunion. La décision de déployer GMC Inspire est l’une des meilleures que j’ai jamais prises. »

Des tickets de bingo de troisième génération

Les nouveaux tickets 3GB de Gala offrent davantage de flexibilité que les tickets de bingo standard, et créent davantage d’opportunités pour Gala Bingo. Imprimés en couleur, ces tickets peuvent être totalement personnalisés avec différents graphiques, textes et images selon les clubs, les régions et même les membres de club. De plus, ils peuvent être customisés pour intégrer des informations locales comme des offres, des parrainages et des publicités tierces, pour une source de revenus supplémentaires ou du marketing.

« Non seulement le nouveau ticket est plus beau, mais il améliore aussi l’expérience du client et nous donne la possibilité de promouvoir d’autres domaines d’activité », a déclaré Mike Smith, Directeur de la stratégie bingo nationale chez Gala Bingo. « De plus, il permet à Gala Bingo d’améliorer ses processus opérationnels au niveau du contrôle des stocks et des procédures d’audit. »

Initié par edwardthompson, l’une des 100 plus grandes sociétés d’imprimerie britanniques et le leader de la fabrication de tickets de bingo, le ticket 3GB est une solution qu’edwardthompson a développée pour mettre un tout nouveau produit sur le marché du bingo, en exploitant la dernière plateforme d’impression numérique à données variables. Après avoir investi dans une imprimante numérique polychrome à grande vitesse, edwardthompson a mis en œuvre GMC Inspire pour obtenir un retour sur investissement maximal et proposer des tickets 3GB à Gala Bingo.

Pour lire l’intégralité de ce récit sur le passage de Gala Bingo au bingo de troisième génération, téléchargez l’étude de cas ou visionnez la vidéo sur le site web de GMC.

# # #

GMC Software Technology

GMC Software Technology propose des solutions efficaces dans le domaine de la gestion des communications clients (CCM). Dotée d'une expérience sans égale dans le secteur, GMC démontre en permanence sa capacité à aider les entreprises à améliorer les relations avec leurs clients à tous les niveaux. La plateforme CCM de la société, GMC Inspire, permet aux entreprises d'assurer des communications pertinentes, au bon moment, par le réseau de leur choix, avec chacun de leurs clients - garantissant une fidélisation accrue, l'acquisition de clients plus nombreux et une efficacité opérationnelle optimisée.

GMC Software Technology propose ses services à des milliers de clients dans le monde, actifs dans le secteur de la banque, des assurances, du commerce de détail, des services commerciaux, des télécommunications et des services publics, ainsi que des soins de santé. Ayant reçu de nombreux prix dans le domaine de la gestion des communications clients, la société est reconnue comme un leader de l'innovation dans son secteur.

Pour un complément d'information, veuillez consulter le site www.gmc.net

Facebook : www.facebook.com/gmcnet

Twitter : @gmc_net

Linkedin : www.linkedin.com/company/gmc-software-technology

Le logo GMC et GMC Inspire sont des marques commerciales de GMC Software Technology

Le texte du communiqué issu d’une traduction ne doit d’aucune manière être considéré comme officiel. La seule version du communiqué qui fasse foi est celle du communiqué dans sa langue d’origine. La traduction devra toujours être confrontée au texte source, qui fera jurisprudence.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect at Hookflash, will walk through the shifting landscape of traditional telephone and voice services ...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, described how to revolutioniz...
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner is Product Manager of the Omega DevCloud with KORE Telematics Inc., will discuss the evolving requirements for developers as IoT matures and conduct a live demonstration of how quickly application development can happen when the need to comply...
Container frameworks, such as Docker, provide a variety of benefits, including density of deployment across infrastructure, convenience for application developers to push updates with low operational hand-holding, and a fairly well-defined deployment workflow that can be orchestrated. Container frameworks also enable a DevOps approach to application development by cleanly separating concerns between operations and development teams. But running multi-container, multi-server apps with containers is very hard. You have to learn five new and different technologies and best practices (libswarm, sy...
SYS-CON Events announced today that DragonGlass, an enterprise search platform, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. After eleven years of designing and building custom applications, OpenCrowd has launched DragonGlass, a cloud-based platform that enables the development of search-based applications. These are a new breed of applications that utilize a search index as their backbone for data retrieval. They can easily adapt to new data sets and provide access to both structured and unstruc...
Converging digital disruptions is creating a major sea change - Cisco calls this the Internet of Everything (IoE). IoE is the network connection of People, Process, Data and Things, fueled by Cloud, Mobile, Social, Analytics and Security, and it represents a $19Trillion value-at-stake over the next 10 years. In her keynote at @ThingsExpo, Manjula Talreja, VP of Cisco Consulting Services, will discuss IoE and the enormous opportunities it provides to public and private firms alike. She will share what businesses must do to thrive in the IoE economy, citing examples from several industry sector...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, and physical persons. In the IoT vision, every new "thing" - sensor, actuator, data source, data con...
IoT is still a vague buzzword for many people. In his session at @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, discussed the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. He also discussed how IoT is perceived by investors and how venture capitalist access this space. Other topics discussed were barriers to success, what is new, what is old, and what the future may hold. Mike Kavis is Vice President & Principal Cloud Architect at Cloud Technology Pa...
Disruptive macro trends in technology are impacting and dramatically changing the "art of the possible" relative to supply chain management practices through the innovative use of IoT, cloud, machine learning and Big Data to enable connected ecosystems of engagement. Enterprise informatics can now move beyond point solutions that merely monitor the past and implement integrated enterprise fabrics that enable end-to-end supply chain visibility to improve customer service delivery and optimize supplier management. Learn about enterprise architecture strategies for designing connected systems tha...
There's Big Data, then there's really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at Big Data Expo®, Hannah Smalltree, Director at Treasure Data, discussed how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines...
SYS-CON Events announced today that the "First Containers & Microservices Conference" will take place June 9-11, 2015, at the Javits Center in New York City. The “Second Containers & Microservices Conference” will take place November 3-5, 2015, at Santa Clara Convention Center, Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists will peel away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud environment, and we must architect and code accordingly. At the very least, you'll have no problem fil...
SYS-CON Events announced today that MetraTech, now part of Ericsson, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Ericsson is the driving force behind the Networked Society- a world leader in communications infrastructure, software and services. Some 40% of the world’s mobile traffic runs through networks Ericsson has supplied, serving more than 2.5 billion subscribers.
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use cases.
The explosion of connected devices / sensors is creating an ever-expanding set of new and valuable data. In parallel the emerging capability of Big Data technologies to store, access, analyze, and react to this data is producing changes in business models under the umbrella of the Internet of Things (IoT). In particular within the Insurance industry, IoT appears positioned to enable deep changes by altering relationships between insurers, distributors, and the insured. In his session at @ThingsExpo, Michael Sick, a Senior Manager and Big Data Architect within Ernst and Young's Financial Servi...
The recent trends like cloud computing, social, mobile and Internet of Things are forcing enterprises to modernize in order to compete in the competitive globalized markets. However, enterprises are approaching newer technologies with a more silo-ed way, gaining only sub optimal benefits. The Modern Enterprise model is presented as a newer way to think of enterprise IT, which takes a more holistic approach to embracing modern technologies.
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.