Welcome!

Microsoft Cloud Authors: Andreas Grabner, Nick Basinger, Kevin Benedict, Pat Romanski, Liz McMillan

News Feed Item

Edible Arrangements Eats the Competition, Gifttree.com Wins the Love: NetBase Measures Social Shopper Sentiment for Gift Baskets

MOUNTAIN VIEW, CA -- (Marketwire) -- 12/12/12 -- NetBase, the Enterprise Social Intelligence (ESI) Platform company, today announced the latest Brand Passion Index, an analysis of consumer conversations online about five gift basket brands. Powered by the Insight Composer, the Index measured the behaviors, emotions and opinions about these popular holiday gift basket brands: Edible Arrangements, Gifttree.com, Wine.com, Harry & David, and Hickory Farms.

While online consumers chatted most about Edible Arrangements and its signature fruit and chocolate bouquets, they expressed the most love for Gifttree.com's gourmet gift baskets, followed closely by the wide selection at Wine.com. Edible Arrangements generated 56 percent of the total gift basket buzz, but ranked the second lowest Net Sentiment, with a (still very high) score of 81, and the lowest Passion Intensity of the group at 72. Conversations about the brand revealed that while online consumers love and rave about the chocolate-covered strawberries, they also complain about the high prices.

Gifttree.com generated a Net Sentiment of 95 and a Passion Intensity of 100, even with less than 1 percent of the overall market chatter. Customers extolled online about the quality of the customer service and the gift baskets. Close behind Gifttree.com was Wine.com, with a Net Sentiment of 87 and a Passion Intensity of 100. Social media users love the personalization imparted by Wine.com with its service and gift baskets.

Read what consumers are saying about Edible Arrangements:

Edible arrangements makes the best chocolate covered strawberries in the galaxy

i dont understand why edible arrangements are soooooo expensive. its fruit.

Read what consumers are saying about Gifttree.com:

I've had the BEST customer service experience with Gift Trees!

I love your gift tree and the little purse sentiments, those are gorgeous and elegant indeed! What a beautiful array of ribbon too.

Read what consumers are saying about Wine.com:

Wine.com has an impressive understanding of its consumers

There is usually no one there to help me with my selection in the store. That is why I am so excited about wine.com. At wine.com you will be able to order wine gift baskets that are already perfectly filled.

Each month, the Brand Passion Index (BPI) analyzes consumer passion for brands in various categories and publishes the results on the NetBase blog. Register for our next Demo Day about holiday gifts here.

About NetBase
NetBase, the C2B Company, delivers the enterprise social intelligence platform that global enterprises use to monitor, understand, and engage with customers in real time. Using a high-precision natural language processing (NLP) engine combined with text analytics and machine learning, our platform processes billions of social media posts to extract structured insights delivered via customizable dashboards. Our solutions enable marketing, public relations, market research, customer service, sales, and product innovation leaders to craft winning strategies faster. Clients include Coca-Cola, Kraft, HP GfK and J. D. Power & Associates. NetBase powers the weekly Sentiment Tracker in the Wall Street Journal and our solutions are sold globally by SAP AG. For more information, visit www.netbase.com, @NetBase, on Facebook page, LinkedIn, or YouTube.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2179344

Add to Digg Bookmark with del.icio.us Add to Newsvine

Lisa Joy Rosner
NetBase
650.810.2128
Email Contact

Suzanne Chan
Eastwick Communications
415.820.4165
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

IoT & Smart Cities Stories
After years of investments and acquisitions, CloudBlue was created with the goal of building the world's only hyperscale digital platform with an increasingly infinite ecosystem and proven go-to-market services. The result? An unmatched platform that helps customers streamline cloud operations, save time and money, and revolutionize their businesses overnight. Today, the platform operates in more than 45 countries and powers more than 200 of the world's largest cloud marketplaces, managing mo...
When Enterprises started adopting Hadoop-based Big Data environments over the last ten years, they were mainly on-premise deployments. Organizations would spin up and manage large Hadoop clusters, where they would funnel exabytes or petabytes of unstructured data.However, over the last few years the economics of maintaining this enormous infrastructure compared with the elastic scalability of viable cloud options has changed this equation. The growth of cloud storage, cloud-managed big data e...
Your applications have evolved, your computing needs are changing, and your servers have become more and more dense. But your data center hasn't changed so you can't get the benefits of cheaper, better, smaller, faster... until now. Colovore is Silicon Valley's premier provider of high-density colocation solutions that are a perfect fit for companies operating modern, high-performance hardware. No other Bay Area colo provider can match our density, operating efficiency, and ease of scalability.
ScaleMP is the leader in virtualization for in-memory high-end computing, providing higher performance and lower total cost of ownership as compared with traditional shared-memory systems. The company's innovative Versatile SMP (vSMP) architecture aggregates multiple x86 systems into a single virtual x86 system, delivering an industry-standard, high-end shared-memory computer. Using software to replace custom hardware and components, ScaleMP offers a new, revolutionary computing paradigm. vSMP F...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
As you know, enterprise IT conversation over the past year have often centered upon the open-source Kubernetes container orchestration system. In fact, Kubernetes has emerged as the key technology -- and even primary platform -- of cloud migrations for a wide variety of organizations. Kubernetes is critical to forward-looking enterprises that continue to push their IT infrastructures toward maximum functionality, scalability, and flexibility. As they do so, IT professionals are also embr...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
As you know, enterprise IT conversation over the past year have often centered upon the open-source Kubernetes container orchestration system. In fact, Kubernetes has emerged as the key technology -- and even primary platform -- of cloud migrations for a wide variety of organizations. Kubernetes is critical to forward-looking enterprises that continue to push their IT infrastructures toward maximum functionality, scalability, and flexibility. As they do so, IT professionals are also embr...
The platform combines the strengths of Singtel's extensive, intelligent network capabilities with Microsoft's cloud expertise to create a unique solution that sets new standards for IoT applications," said Mr Diomedes Kastanis, Head of IoT at Singtel. "Our solution provides speed, transparency and flexibility, paving the way for a more pervasive use of IoT to accelerate enterprises' digitalisation efforts. AI-powered intelligent connectivity over Microsoft Azure will be the fastest connected pat...