|By RealWire News Distribution||
|November 22, 2012 10:57 PM EST||
Easynet launches new Unified Communications solution with Cisilion
London, 22nd November 2012 - For businesses to be effective, integrated communications enable employees, customers, suppliers and partners to work in the most efficient way. By enabling collaboration and centralising critical services such as the address book, shared document repositories and instant messaging, businesses can drive efficiency but also transform the work environment. Easynet today builds on its existing smart solutions set by offering a tailored consultative approach to the implementation of unified communications. This solution starts with a thorough, comprehensive audit of the business and delivers a unified communications environment that is fully integrated into the customer's infrastructure.
Easynet is partnering with the award-winning integrator Cisilion, whom Easynet selected due to its in-depth experience and quality reference customers. Together, the organisations deliver a comprehensive unified communications solution featuring call management, instant messaging, web/video conferencing and IP-based telephony delivered on top of the Easynet smart networking solution set.
Field sales teams accessing pricing information on tablets; customer service managers sharing a client's history between desktops; HR teams interviewing by videoconference; and finance teams sharing forecasts whilst on conference calls can all benefit from Easynet's Unified Communications service, with the peace of mind that comes from working with a partner dedicated to providing an outstanding service experience.
Justin Fielder, Easynet CTO said: "It is often perceived to be easy for unified communications vendors to deliver an 'off the shelf' solution, but in order to extract the maximum value rather than just deploying a new piece of technology, what's required is an in-depth understanding of the entire corporate network environment. This is where Easynet comes into its own, with our skilled integration of network and applications, service management expertise and commitment to customer excellence. Partnering with Cisilion means we can deliver a tailored unified communications solution coupled with a strong service wrap".
Rob Morgan, Chief Executive Officer of Cisilion said: "Naturally I am delighted that Easynet has selected Cisilion for this key partnership. The decision is a strong validation of our technical, marketing and business competence in the area of unified communications, where our ability to provide solutions from both Cisco and Microsoft is a key differentiator. Our joint focus on transforming the way that organisations work, whilst providing unprecedented levels of customer service, means that our customers will have access to Easynet's and Cisilion's portfolios, under a single service model. I very much look forward to growing our relationship with Easynet and I believe this partnership is pivotal to our long term growth."
- Ends -
About Easynet Global Services
Easynet Global Services is a network, hosting and cloud integration business. It has customers, employees and offices in every continent, and combines global reach with local expertise, providing a personalised experience wherever its customers are in the world.
Customers include EDF, Sage, FOX, Yakult, Transport for London, Bridgestone, Q Park and Campofrio.
Together with the management team, Easynet is owned by LDC (Lloyds TSB Development Capital). LDC is the leading mid-market private equity arm of Lloyds Banking Group.
For more information visit www.easynet.com
Cisilion is an innovation-focussed Systems Integrator with offices in London, Leatherhead & Chessington. Cisilion specialises in delivering transformational user experiences underpinned through our expertise in designing, implementing and supporting networking, collaboration and data centre solutions. We focus on continually delivering business value to our clients by our unique approach to business transformation.
Our colleagues are highly qualified, experienced, helpful and client-focussed. Cisilion focuses on meeting client expectations and will do whatever is needed to support our clients. This emphasis on the success of our clients is demonstrated by our 100% renewal of Managed Service clients and our awards for outstanding client service.
Consistent year-on-year growth and financial performance, a broad range of blue-chip client references, extensive innovative solutions and the most sought after vendor accreditations are testament to our position as one of the leading business transformation technology organisations in Europe.
A focus on business transformation; understanding the medium to long-term business objectives and the impact these initiatives place on existing IT systems and infrastructure, allow Cisilion's clients to understand their constraints and plan effectively to deliver the innovation that their internal clients demand.
Our Network & Security Operations Centre, which operates on a 24/7 basis, delivers comprehensive Managed Service and post-implementation services. Our support team is manned by fully certified engineers who work hard to provide problem resolution at first point of call, and they are a reflection of our commitment to providing an outstanding client experience.
100% renewal rate for Managed Services
Cisco Client Satisfaction Gold Award - average satisfaction score of 96.8%
Delivery of over 4,200 consultancy days in FY11
52% financial growth in FY11
Over 75 individual technical vendor accreditations
5 awards in 2012 for business transformation & innovation
2 Cisco Partner of the Year specialisation awards 2012
Only Cisco Gold partner with a state of the art Innovation centre, that showcases true system integration, in the heart of the city of London.
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
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