Welcome!

Microsoft Cloud Authors: David H Deans, Pat Romanski, Janakiram MSV, Jnan Dash, Andreas Grabner

News Feed Item

RAWBANK Adopts IBM Smarter Computing Solution to Drive Business Growth and Expansion

Largest private bank in Democratic Republic of Congo reports improved service delivery, enhanced security and energy savings with new core banking systems

KINSHASA, Democratic Republic of Congo, Nov. 20, 2012 /PRNewswire/ -- RAWBANK, the largest private bank in the Democratic Republic of Congo (DRC), has turned to IBM (NYSE:IBM) to help transform its core banking systems as it seeks to grow its customer base in the largely un-banked Central African country.

(Photo: http://photos.prnewswire.com/prnh/20121120/NY16628)
(Logo: http://photos.prnewswire.com/prnh/20090416/IBMLOGO)

RAWBANK has deployed a mix of IBM software and hardware that enables the bank to extend the range of products and services offered to its clients, significantly enhance client satisfaction, increase its banking application performance and enhance security processes, and cut energy consumption costs by 20 percent. The IBM solution has provided the technology architecture and flexibility that the bank is utilizing to provide a suite of new products including Internet banking, mobile banking, SMS banking and several card-based solutions to service a wider set of customers.

For example, RAWBANK clients can now receive a text notification on their mobile phone every time their account is credited or debited. This is a valuable service for citizens in a country where transportation across the vast land mass is difficult, and access to the Internet remains relatively low. Also, the bank has introduced prepaid cards that enable small businesses and individuals without a long credit history to securely pay bills and procure goods without carrying around cash.

The engagement with IBM is part of the bank's strategy to deliver new services that meet the needs of the largely unbanked population in DRC. Currently, there are only about 2 million banking customers in the DRC out of an estimated population of 65 million.

"This implementation has allowed us to reach new customers while extending increased security options and improved client satisfaction to our existing customers," said Thierry Taeymans, RAWBANK Chief Executive Officer. "In spite of infrastructure challenges in the DRC, this technology allows us to serve our clients faster, with significantly reduced waiting time, and launch a 24 hour customer service hotline."

Two months after implementing the IBM solution, RAWBANK has been able to serve twice as many customers at its branches, as customer information is more readily available. With a goal of opening 10 new branches by the end of this year, RAWBANK is equipped to scale up its operations and offer better services to its customers.

"Core banking systems are at the heart of driving greater levels of customer service, flexibility and efficiency in today's banking industry," said Jean-Christophe Knoertzer, IBM Central East and West Africa General Manager. "By modernizing its core systems, RAWBANK is well-positioned to meet the growing market of banking customers in Africa. The IBM solution provides a flexible foundational architecture that can adapt quickly and scale as the bank's business changes in response to new customer requirements."

RAWBANK joins more than 25 banks across Africa that are working with IBM to drive growth of the financial services sector. IBM is rapidly extending its capabilities to a growing number of clients across the continent where it now has an active presence in over 20 countries.

IBM outperformed a number of local and international competitors including HP and Microsoft to win the opportunity to power RAWBANK's customer acquisition drive, providing the bank with IBM Blade Center HS22 and PS700 servers. RAWBANK has also been using IBM's Informix software for its database and information management. The deal was signed in July, 2012 and was facilitated by the local business partner, Infoset.

Over the last year, IBM has also closed a number of pivotal deals in the region as clients in the financial, government, telecommunications, oil and gas sectors seek solutions to help them drive business transformation, optimize operational efficiency and support organizational growth.

IBM Smarter Computing
To learn more about how businesses are harnessing the value of Smarter Computing, please read more at: www.ibm.com/smarter-computing/us/en/

To read more how IBM is supporting RAWBANK to extend the range of products and services offered to its clients, please go to: www.ibm.com/press/us/en/pressrelease/39461.wss

About IBM
For more information about IBM, visit: http://www.ibm.com/

Contacts
Vera Rosauer
IBM External Relations (Africa)
Tel: +254-737-537-030
Email: veraros@ke.ibm.com

Leslie J Monreal-Feil
IBM External Relations (USA)
+1-561-862-3074
Email: lmonreal@us.ibm.com

Svetlana Stavreva
IBM External Relations (STG - Growth Markets Unit)
+43-121-145-4083
Email: stavreva@at.ibm.com

SOURCE IBM

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settle...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
SYS-CON Events announced today that Outlyer, a monitoring service for DevOps and operations teams, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outlyer is a monitoring service for DevOps and Operations teams running Cloud, SaaS, Microservices and IoT deployments. Designed for today's dynamic environments that need beyond cloud-scale monitoring, we make monitoring effortless so you...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Have you ever noticed how some IT people seem to lead successful, rewarding, and satisfying lives and careers, while others struggle? IT author and speaker Don Crawley uncovered the five principles that successful IT people use to build satisfying lives and careers and he shares them in this fast-paced, thought-provoking webinar. You'll learn the importance of striking a balance with technical skills and people skills, challenge your pre-existing ideas about IT customer service, and gain new in...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, Cloud Expo and @ThingsExpo are two of the most important technology events of the year. Since its launch over eight years ago, Cloud Expo and @ThingsExpo have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, I provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading the...
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
TechTarget storage websites are the best online information resource for news, tips and expert advice for the storage, backup and disaster recovery markets. By creating abundant, high-quality editorial content across more than 140 highly targeted technology-specific websites, TechTarget attracts and nurtures communities of technology buyers researching their companies' information technology needs. By understanding these buyers' content consumption behaviors, TechTarget creates the purchase inte...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business. Though, IoT is far more complex than most firms expected with a majority of IoT projects having failed. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, Chief IoTologist at Wipro, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology portfolios and business models to adopt and leverage IoT. He will delve in...
Who are you? How do you introduce yourself? Do you use a name, or do you greet a friend by the last four digits of his social security number? Assuming you don’t, why are we content to associate our identity with 10 random digits assigned by our phone company? Identity is an issue that affects everyone, but as individuals we don’t spend a lot of time thinking about it. In his session at @ThingsExpo, Ben Klang, Founder & President of Mojo Lingo, discussed the impact of technology on identity. Sho...
There are 66 million network cameras capturing terabytes of data. How did factories in Japan improve physical security at the facilities and improve employee productivity? Edge Computing reduces possible kilobytes of data collected per second to only a few kilobytes of data transmitted to the public cloud every day. Data is aggregated and analyzed close to sensors so only intelligent results need to be transmitted to the cloud. Non-essential data is recycled to optimize storage.
SYS-CON Events announced today that SD Times | BZ Media has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and commercial UAV markets.
“We're a global managed hosting provider. Our core customer set is a U.S.-based customer that is looking to go global,” explained Adam Rogers, Managing Director at ANEXIA, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
In today's uber-connected, consumer-centric, cloud-enabled, insights-driven, multi-device, global world, the focus of solutions has shifted from the product that is sold to the person who is buying the product or service. Enterprises have rebranded their business around the consumers of their products. The buyer is the person and the focus is not on the offering. The person is connected through multiple devices, wearables, at home, on the road, and in multiple locations, sometimes simultaneously...