Microsoft Cloud Authors: Elizabeth White, Yeshim Deniz, Serafima Al, Janakiram MSV, John Katrick

News Feed Item

RAWBANK Adopts IBM Smarter Computing Solution to Drive Business Growth and Expansion

Largest private bank in Democratic Republic of Congo reports improved service delivery, enhanced security and energy savings with new core banking systems

KINSHASA, Democratic Republic of Congo, Nov. 20, 2012 /PRNewswire/ -- RAWBANK, the largest private bank in the Democratic Republic of Congo (DRC), has turned to IBM (NYSE:IBM) to help transform its core banking systems as it seeks to grow its customer base in the largely un-banked Central African country.

(Photo: http://photos.prnewswire.com/prnh/20121120/NY16628)
(Logo: http://photos.prnewswire.com/prnh/20090416/IBMLOGO)

RAWBANK has deployed a mix of IBM software and hardware that enables the bank to extend the range of products and services offered to its clients, significantly enhance client satisfaction, increase its banking application performance and enhance security processes, and cut energy consumption costs by 20 percent. The IBM solution has provided the technology architecture and flexibility that the bank is utilizing to provide a suite of new products including Internet banking, mobile banking, SMS banking and several card-based solutions to service a wider set of customers.

For example, RAWBANK clients can now receive a text notification on their mobile phone every time their account is credited or debited. This is a valuable service for citizens in a country where transportation across the vast land mass is difficult, and access to the Internet remains relatively low. Also, the bank has introduced prepaid cards that enable small businesses and individuals without a long credit history to securely pay bills and procure goods without carrying around cash.

The engagement with IBM is part of the bank's strategy to deliver new services that meet the needs of the largely unbanked population in DRC. Currently, there are only about 2 million banking customers in the DRC out of an estimated population of 65 million.

"This implementation has allowed us to reach new customers while extending increased security options and improved client satisfaction to our existing customers," said Thierry Taeymans, RAWBANK Chief Executive Officer. "In spite of infrastructure challenges in the DRC, this technology allows us to serve our clients faster, with significantly reduced waiting time, and launch a 24 hour customer service hotline."

Two months after implementing the IBM solution, RAWBANK has been able to serve twice as many customers at its branches, as customer information is more readily available. With a goal of opening 10 new branches by the end of this year, RAWBANK is equipped to scale up its operations and offer better services to its customers.

"Core banking systems are at the heart of driving greater levels of customer service, flexibility and efficiency in today's banking industry," said Jean-Christophe Knoertzer, IBM Central East and West Africa General Manager. "By modernizing its core systems, RAWBANK is well-positioned to meet the growing market of banking customers in Africa. The IBM solution provides a flexible foundational architecture that can adapt quickly and scale as the bank's business changes in response to new customer requirements."

RAWBANK joins more than 25 banks across Africa that are working with IBM to drive growth of the financial services sector. IBM is rapidly extending its capabilities to a growing number of clients across the continent where it now has an active presence in over 20 countries.

IBM outperformed a number of local and international competitors including HP and Microsoft to win the opportunity to power RAWBANK's customer acquisition drive, providing the bank with IBM Blade Center HS22 and PS700 servers. RAWBANK has also been using IBM's Informix software for its database and information management. The deal was signed in July, 2012 and was facilitated by the local business partner, Infoset.

Over the last year, IBM has also closed a number of pivotal deals in the region as clients in the financial, government, telecommunications, oil and gas sectors seek solutions to help them drive business transformation, optimize operational efficiency and support organizational growth.

IBM Smarter Computing
To learn more about how businesses are harnessing the value of Smarter Computing, please read more at: www.ibm.com/smarter-computing/us/en/

To read more how IBM is supporting RAWBANK to extend the range of products and services offered to its clients, please go to: www.ibm.com/press/us/en/pressrelease/39461.wss

About IBM
For more information about IBM, visit: http://www.ibm.com/

Vera Rosauer
IBM External Relations (Africa)
Tel: +254-737-537-030
Email: [email protected]

Leslie J Monreal-Feil
IBM External Relations (USA)
Email: [email protected]

Svetlana Stavreva
IBM External Relations (STG - Growth Markets Unit)
Email: [email protected]


More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
Predicting the future has never been more challenging - not because of the lack of data but because of the flood of ungoverned and risk laden information. Microsoft states that 2.5 exabytes of data are created every day. Expectations and reliance on data are being pushed to the limits, as demands around hybrid options continue to grow.
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
As IoT continues to increase momentum, so does the associated risk. Secure Device Lifecycle Management (DLM) is ranked as one of the most important technology areas of IoT. Driving this trend is the realization that secure support for IoT devices provides companies the ability to deliver high-quality, reliable, secure offerings faster, create new revenue streams, and reduce support costs, all while building a competitive advantage in their markets. In this session, we will use customer use cases...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
The IoT Will Grow: In what might be the most obvious prediction of the decade, the IoT will continue to expand next year, with more and more devices coming online every single day. What isn’t so obvious about this prediction: where that growth will occur. The retail, healthcare, and industrial/supply chain industries will likely see the greatest growth. Forrester Research has predicted the IoT will become “the backbone” of customer value as it continues to grow. It is no surprise that retail is ...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City. Digital Transformation (DX) is a major focus with the introduction of DXWorldEXPO within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of bus...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, we provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading...
DXWorldEXPO LLC announced today that "Miami Blockchain Event by FinTechEXPO" has announced that its Call for Papers is now open. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to [email protected] Financial enterprises in New York City, London, Singapore, and other world financial capitals are embracing a new generation of smart, automated FinTech that eliminates many cumbersome, slow, and expe...
Cloud Expo | DXWorld Expo have announced the conference tracks for Cloud Expo 2018. Cloud Expo will be held June 5-7, 2018, at the Javits Center in New York City, and November 6-8, 2018, at the Santa Clara Convention Center, Santa Clara, CA. Digital Transformation (DX) is a major focus with the introduction of DX Expo within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive ov...
DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
DXWorldEXPO LLC announced today that ICOHOLDER named "Media Sponsor" of Miami Blockchain Event by FinTechEXPO. ICOHOLDER give you detailed information and help the community to invest in the trusty projects. Miami Blockchain Event by FinTechEXPO has opened its Call for Papers. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to [email protected] Miami Blockchain Event by FinTechEXPO also offers s...
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.