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Amdocs Limited Reports Quarterly Revenue of $822 Million, Up 1.2% YoY

Delivers Record Diluted non-GAAP EPS of $2.71 for Fiscal 2012, up 16% YoY, and Diluted GAAP EPS of $2.31

ST. LOUIS, Nov. 6, 2012 /PRNewswire/ -- 

Key highlights:

  • The board of directors has authorized a share repurchase plan allowing the repurchase of up to $500 million of ordinary shares at the company's discretion; this plan has no expiration date and is in addition to the current authorization program, which, as of September 30, 2012, provided up to $203 million of remaining repurchase authority through February 2013; the board of directors also approved $0.13 per share quarterly cash dividend to be paid on January 18, 2013
  • Fourth fiscal quarter revenue of $822 million, compared to the $815-$835 million guidance range. Foreign currency movements negatively affected revenue by approximately $1 million relative to the third fiscal quarter of 2012
  • Fourth fiscal quarter non-GAAP operating income of $137 million; non-GAAP operating margin of 16.6%; GAAP operating income of $114 million
  • Fourth fiscal quarter diluted non-GAAP EPS of $0.70, compared to the $0.66-$0.72 guidance range, excluding amortization of purchased intangible assets and other acquisition related costs and equity-based compensation expense, net of related tax effects
  • Diluted GAAP EPS of $0.60 for the fourth fiscal quarter, compared to the $0.54-$0.62 guidance range
  • Free cash flow of $109 million for the fourth fiscal quarter
  • Twelve-month backlog of $2.79 billion at the end of the fourth fiscal quarter, up $30 million from the end of the third fiscal quarter of 2012
  • Repurchased $106 million of ordinary shares during the fourth fiscal quarter
  • First quarter fiscal 2013 guidance: Expected revenue of approximately $810-$840 million and diluted non-GAAP EPS of $0.68-$0.74, excluding amortization of purchased intangible assets and other acquisition-related costs and approximately $0.06-$0.07 per share of equity-based compensation expense, net of related tax effects. Diluted GAAP EPS is expected to be approximately $0.56-$0.64
  • Fiscal 2013 guidance: Expected revenue growth of 2-5% and non-GAAP diluted earnings per share growth of roughly 5-8%, including the impact of anticipated share repurchase activity over the course of the fiscal year

Amdocs Limited (NYSE: DOX) today reported that for its fiscal quarter ended September 30, 2012, revenue was $822.1 million, up 1.6% sequentially from the third fiscal quarter of 2012 and up 1.2% as compared to last year's fourth fiscal quarter. Net income on a non-GAAP basis was $115.7 million, or $0.70 per diluted share, compared to non-GAAP net income of $111.2 million, or $0.62 per diluted share, in the fourth quarter of fiscal 2011. Non-GAAP net income excludes amortization of purchased intangible assets and other acquisition related costs and equity-based compensation expenses of $17.7 million, net of related tax effects, in the fourth quarter of fiscal 2012 and excludes such amortization and other acquisition related costs and equity-based compensation expenses of $23.8 million, net of related tax effects, in the fourth quarter of fiscal 2011. The Company's GAAP net income for the fourth quarter of fiscal 2012 was $98.0 million, or $0.60 per diluted share, compared to GAAP net income of $87.4 million, or $0.49 per diluted share, in the prior year's fourth fiscal quarter. 

"We concluded fiscal 2012 with another strong quarter, reflecting ongoing stabilization at AT&T, double-digit growth in our emerging markets and consistent operating margin execution.  Underscoring our commitment to returning excess cash, we repurchased an additional $106 million of our ordinary shares in the fourth fiscal quarter, and, as of September 30, 2012, we had acquired a total of 25% of our shares that were outstanding in April 2010. Overall, as a result of good new sales execution, a stable operating margin and our repurchase activity, we grew non-GAAP diluted earnings per share by 16% in fiscal 2012," said Eli Gelman, chief executive officer of Amdocs Management Limited.

Gelman continued, "North American demand trends improved in the fourth quarter, with the region returning to sequential growth.  We believe that announced M&A activity among operators in North America may drive long-term opportunity for Amdocs; however, it also adds some uncertainty to our 2013 outlook as consummation of such deals remains subject to contingencies.  Emerging markets continued to be a source of strength for year-over-year growth and we expect this trend to continue in 2013.  We also achieved stable activity levels in Europe in the fourth quarter to cap a strong fiscal 2012 in the region, although we remain aware of the challenging economic conditions heading in to 2013."

Gelman concluded, "In North America, we are delighted to announce today that Sprint has agreed to expand and extend its managed services relationship with Amdocs through 2021, including the addition of its Virgin Mobile-branded subscribers to the Amdocs platform.  This agreement brings us good long-term visibility with one of our largest customers and we believe represents a true 'win-win' outcome for both Sprint and Amdocs. Similarly, agreements with new and existing customers, such as Globe in the Philippines, TIM Brasil in Latin America and, just announced today, VimpelCom in Russia, should provide for further growth in the emerging markets in fiscal 2013. While the year ahead carries macroeconomic and industry specific risks, we believe we are competitively well positioned to achieve sustained growth in 2013."

Financial Discussion of Fourth Fiscal Quarter Results

Free cash flow was $109 million for the quarter, comprised of cash flow from operations of $152 million less $43 million in net capital expenditures and other.

Twelve-month backlog, which includes anticipated revenue related to contracts, estimated revenue from managed services contracts, letters of intent, maintenance and estimated on-going support activities, was $2.79 billion at the end of the fourth quarter of fiscal 2012. 

Fiscal Year 2012 Results

For the fiscal year ended September 30, 2012, revenue increased by 2.2% to $3.2 billion. Fiscal 2012 net income on a non-GAAP basis was $460.0 million, or $2.71 per diluted share (excluding amortization of purchased intangible assets and other acquisition related costs, gain on sale of investment and equity-based compensation expenses of $68.6 million, net of related tax effects), compared to non-GAAP net income of $434.6  million, or $2.33 per diluted share, in fiscal 2011 (excluding amortization of purchased intangible assets and other acquisition related costs and equity-based compensation expenses of $87.9 million, net of related tax effects). The Company's GAAP net income in fiscal 2012 was $391.4 million, or $2.31 per diluted share, compared to GAAP net income of $346.7 million, or $1.86 per diluted share, in fiscal 2011.

Financial Outlook

Amdocs expects that revenue for the first quarter of fiscal 2013 will be approximately $810-$840 million. Diluted earnings per share on a non-GAAP basis for the first fiscal quarter are expected to be $0.68-$0.74, excluding amortization of purchased intangible assets and other acquisition-related costs and approximately $0.06-$0.07 per share of equity-based compensation expense, net of related tax effects. Amdocs estimates GAAP diluted earnings per share for the first fiscal quarter will be $0.56-$0.64.

Quarterly Cash Dividend Program

On November 6, 2012, the Board approved the quarterly cash dividend payment and set December 31, 2012 as the record date for determining the shareholders entitled to receive the dividend, which is payable on January 18, 2013.

Conference Call Details

Amdocs will host a conference call on November 6, 2012 at 5:00 p.m. Eastern Time to discuss the Company's fourth fiscal quarter results. The call will be carried live on the Internet via the Amdocs website, www.amdocs.com.  

Non-GAAP Financial Measures
This release includes non-GAAP diluted earnings per share and other non-GAAP financial measures, including free cash flow, non-GAAP cost of service, non-GAAP research and development, non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP operating margin, non-GAAP interest and other income (expense), net, non-GAAP income taxes, non-GAAP net income, and non-GAAP diluted earnings per share growth. These non-GAAP measures exclude the following items:

  • amortization of purchased intangible assets and other acquisition related costs;
  • gain on sale of investment;
  • equity-based compensation expense; and
  • tax effects related to the above.

These non-GAAP financial measures are not in accordance with, or an alternative for, generally accepted accounting principles and may be different from non-GAAP financial measures used by other companies. In addition, these non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles. Amdocs believes that non-GAAP financial measures have limitations in that they do not reflect all of the amounts associated with Amdocs' results of operations as determined in accordance with GAAP and that these measures should only be used to evaluate Amdocs' results of operations in conjunction with the corresponding GAAP measures.

Amdocs believes that the presentation of non-GAAP diluted earnings per share and other financial measures, including free cash flow, non-GAAP cost of service, non-GAAP research and development, non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP operating margin, non-GAAP income taxes, non-GAAP net income, and non-GAAP diluted earnings per share growth when shown in conjunction with the corresponding GAAP measures, provides useful information to investors and management regarding financial and business trends relating to its financial condition and results of operations, as well as the net amount of cash generated by its business operations after taking into account capital spending required to maintain or expand the business.

For its internal budgeting process and in monitoring the results of the business, Amdocs' management uses financial statements that do not include amortization of purchased intangible assets and other acquisition related costs, gain on sale of investment, equity-based compensation expense and related tax effects. Amdocs' management also uses the foregoing non-GAAP financial measures, in addition to the corresponding GAAP measures, in reviewing the financial results of Amdocs. In addition, Amdocs believes that significant groups of investors exclude these items in reviewing its results and those of its competitors, because the amounts of the items between companies can vary greatly depending on the assumptions used by an individual company in determining the amounts of the items.

Amdocs further believes that, where the adjustments used in calculating non-GAAP diluted earnings per share are based on specific, identified amounts that impact different line items in the Consolidated Statements of Income (including cost of service, research and development, selling, general and administrative, operating income, interest and other income (expense), net, income taxes and net income), it is useful to investors to understand how these specific line items in the Consolidated Statements of Income are affected by these adjustments.

Please refer to the Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP tables below.

About Amdocs

For 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations.  With revenue of over $3.2 billion in fiscal 2012, Amdocs and its approximately 20,000 employees serve customers in more than 60 countries.

Amdocs: Embrace Challenge, Experience Success.

For more information, visit Amdocs at www.amdocs.com.

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs ability to grow in the business markets that it serves, Amdocs ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2011 filed on December 8, 2011 and our Form 6-K furnished for the first quarter of fiscal 2012 on February 14, 2012, for the second quarter of fiscal 2012 on May 15, 2012, and for the third quarter of fiscal 2012 on August 16, 2012.

AMDOCS LIMITED

Consolidated Statements of Income

(in thousands, except per share data)

 








Three months ended


Twelve months ended



September 30,


September 30,



2012


2011


2012


2011








Revenue:









License


$          23,966


$           31,543


$     120,443


$     119,237

Service


798,162


780,660


3,126,460


3,058,491



822,128


812,203


3,246,903


3,177,728

Operating expenses:









Cost of license


541


1,099


3,523


2,627

Cost of service


528,998


524,251


2,081,945


2,066,740

Research and development


61,548


58,944


242,063


221,886

Selling, general and administrative


104,814


103,729


424,671


409,465

Amortization of purchased intangible
     assets and other


12,726


19,628


52,229


72,646



708,627


707,651


2,804,431


2,773,364

Operating income


113,501


104,552


442,472


404,364










Interest and other income (expense), net


116


(5,405)


(948)


(8,657)

Income before income taxes


113,617


99,147


441,524


395,707










Income taxes


15,596


11,768


50,153


49,042

Net income


$          98,021


$           87,379


$       391,371


$       346,665

Basic earnings per share


$              0.60


$               0.49


$             2.33


$             1.87

Diluted earnings per share


$              0.60


$               0.49


$             2.31


$             1.86

Basic weighted average number of shares
    outstanding


163,468


178,232


168,275


185,213

Diluted weighted average number of
    shares outstanding


164,689


179,378


169,437


186,559

Cash dividends declared per share


$              0.13


$                    -


$            0.13


$                 -

 

AMDOCS LIMITED

Selected Financial Metrics

(in thousands, except per share data)








Three months ended


Twelve months ended



September 30,


September 30,



2012


2011


2012


2011










Revenue


$          822,128


$         812,203


$    3,246,903


$      3,177,728










Non-GAAP operating income


136,673


133,883


538,130


513,641










Non-GAAP net income


115,684


111,187


459,998


434,580










Non-GAAP diluted earnings per share


$               0.70


$               0.62


$             2.71


$               2.33










Diluted weighted average number of
    shares outstanding


164,689


179,378


169,437


186,559

 

AMDOCS LIMITED

Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP

(in thousands)




Three months ended

September 30, 2012



Reconciliation items



GAAP

Amortization of purchased intangible assets and other

Equity based compensation expense

Tax   
effect

 

Non-GAAP

Operating expenses:






Cost of license

$         541

$                 -

$             -

$             -

$           541

Cost of service

528,998

-

(5,265)

-

523,733

Research and development

61,548

-

(1,039)

-

60,509

Selling, general and administrative

104,814

-

(4,142)

-

100,672

Amortization of purchased intangible
     assets and other

12,726

(12,726)

-

-

-

Total operating expenses

708,627

(12,726)

(10,446)

-

685,455







Operating income

113,501

12,726

10,446

-

136,673







Income taxes

15,596

-

-

5,509

21,105







Net income

$  98,021

$ 12,726

$ 10,446

$ (5,509)

$    115,684














Three months ended

September 30, 2011



Reconciliation items



GAAP

Amortization of purchased intangible assets and other

Equity based compensation expense

Tax    effect

 

Non-GAAP

Operating expenses:






Cost of license

$      1,099

$                 -

$             -

$             -

$        1,099

Cost of service

524,251

-

(4,718)

-

519,533

Research and development

58,944

-

(714)

-

58,230

Selling, general and administrative

103,729

-

(4,271)

-

99,458

Amortization of purchased intangible
     assets and other

19,628

(19,628)

-

-

-

Total operating expenses

707,651

(19,628)

(9,703)

-

678,320







Operating income

104,552

19,628

9,703

-

133,883







Income taxes

11,768

-

-

5,523

17,291







Net income

$  87,379

$ 19,628

$ 9,703

$ (5,523)

$    111,187













AMDOCS LIMITED

Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP

(in thousands)





Twelve months ended

September 30, 2012




Reconciliation items



GAAP

Amortization of purchased intangible assets and other

Equity based compensation expense

Gain on sale of
investment

Tax     effect

 

Non-GAAP

Operating expenses:







Cost of license

$     3,523

$                 -

$                 -

$                 -

$             -

$      3,523

Cost of service

2,081,945

-

(22,641)

-

-

2,059,304

Research and development

242,063

-

(4,320)

-

-

237,743

Selling, general and administrative

424,671

-

(16,468)

-

-

408,203

Amortization of purchased intangible 
      assets and other

52,229

(52,229)

-

-

-

-

Total operating expenses

2,804,431

(52,229)

(43,429)

-

-

2,708,773








Operating income

442,472

52,229

43,429

-

-

538,130








Interest and other expense, net

948

-

-

6,270

-

7,218








Income taxes

50,153

-

-

-

20,761

70,914








Net income

$ 391,371

$       52,229

$       43,429

$       (6,270)

$(20,761)

$ 459,998

















Twelve months ended

September 30, 2011




Reconciliation items



GAAP

Amortization of purchased intangible assets and other

Equity based compensation expense

Tax    effect

 

Non-GAAP

Operating expenses:






Cost of license

$      2,627

$                 -

$                 -

$             -

$      2,627

Cost of service

2,066,740

-

(14,641)

-

2,052,099

Research and development

221,886

-

(2,701)

-

219,185

Selling, general and administrative

409,465

-

(19,289)

-

390,176

Amortization of purchased intangible
    assets and other

72,646

(72,646)

-

-

-

Total operating expenses

2,773,364

(72,646)

(36,631)

-

2,664,087







Operating income

404,364

72,646

36,631

-

513,641







Income taxes

49,042

-

-

21,362

70,404







Net income

$  346,665

$       72,646

$       36,631

$(21,362)

$ 434,580













 

AMDOCS LIMITED

Condensed Consolidated Balance Sheets

(in thousands)





As of



September 30, 


September 30,



2012


2011

ASSETS










Current assets





Cash, cash equivalents and short-term interest-bearing investments


$      1,118,177


$      1,173,470

Accounts receivable, net, including unbilled of $130,697 and $72,048,
    respectively


687,223


565,853

Deferred income taxes and taxes receivable


109,282


112,656

Prepaid expenses and other current assets


126,388


127,341

    Total current assets


2,041,070


1,979,320






Equipment and leasehold improvements, net


277,907


258,402

Goodwill and other intangible assets, net


1,883,064


1,933,154

Other noncurrent assets


443,182


465,696

Total assets


$      4,645,223


$      4,636,572






LIABILITIES AND SHAREHOLDERS' EQUITY










Current liabilities





Accounts payable, accruals and other


$      690,823


$      594,603

Short-term financing arrangements


200,000


250,000

Deferred revenue


145,184


151,423

Deferred income taxes and taxes payable


29,551


15,180

    Total current liabilities


1,065,558


1,011,206






Other noncurrent liabilities


546,463


602,065

Shareholders' equity


3,033,202


3,023,301

Total liabilities and shareholders' equity


$      4,645,223


$      4,636,572

 

AMDOCS LIMITED

Consolidated Statements of Cash Flows

(in thousands)






Year ended September 30,



2012


2011






Cash Flow from Operating Activities:





Net income


$             391,371


$             346,665

Reconciliation of net income to net cash provided by operating activities:





    Depreciation and amortization


159,614


181,477

    Equity-based compensation expense


43,429


36,631

    Deferred income taxes


(4,857)


1,252

Excess tax benefit from equity-based compensation


(181)


(178)

Gain on sale of investments


(9,172)


-

    Loss from short-term interest-bearing investments


3,041


1,386

Net changes in operating assets and liabilities, net of amounts acquired:





    Accounts receivable, net


(106,551)


38,062

    Prepaid expenses and other current assets


1,601


(10,741)

    Other noncurrent assets


19,734


(15,807)

    Accounts payable, accrued expenses and accrued personnel


60,200


(46,976)

    Deferred revenue


(55,811)


(34,444)

    Income taxes payable, net


14,305


27,289

    Other noncurrent liabilities


(2,654)


10,876

Net cash provided by operating activities


514,069


535,492






Cash Flow from Investing Activities:





Payments for purchase of equipment and leasehold improvements, net


(122,053)


(109,779)

Proceeds from sale of short-term interest-bearing investments


440,145


591,147

Purchase of short-term interest-bearing investments


(337,989)


(521,999)

Net cash paid for acquisitions


-


(162,964)

Cash received from sale of investments


11,172


-

Other


(8,564)


(18,076)

Net cash used in investing activities


(17,289)


(221,671)






Cash Flow from Financing Activities:





Borrowings under financing arrangements


200,000


250,000

Payments under financing arrangements


(250,000)


(200,000)

Repurchase of shares


(484,608)


(624,241)

Proceeds from employee stock options exercised


86,674


56,474

Payments under capital lease, short-term financing arrangements and other


(1,059)


(878)

Net cash used in financing activities


(448,993)


(518,645)






Net increase (decrease) in cash and cash equivalents


47,787


(204,824)

Cash and cash equivalents at beginning of period


831,371


1,036,195

Cash and cash equivalents at end of period


$             879,158


$             831,371






 

AMDOCS LIMITED

Supplementary Information

(in millions)






Three months ended



September 30,
2012


June 30,
2012


March 31,
2012


December 31,
2011


September 30,
2011

North America


$      570.4


$      558.7


$      563.2


$      573.8


$      585.1

Europe


113.1


106.5


111.8


110.3


102.0

Rest of World


138.6


143.6


133.9


122.9


125.1

Total Revenue


$      822.1


$      808.8


$      808.9


$      807.0


$      812.2

 



Three months ended



September 30,
2012


June 30,
2012


March 31,
2012


December 31,
2011


September 30,
2011

Emerging Markets

 Revenue


$      99.9


$      101.7


$      89.4


$      82.5


$      79.5

 



Three months ended



September 30,
2012


June 30,
2012


March 31,
2012


December 31,
2011


September 30,
2011

Managed Services
 Revenue


$      423.7


$      426.8


$      414.4


$      419.7


$      384.8





Three months ended



September 30,
2012


June 30,
2012


March 31,
2012


December 31,
2011


September 30,
2011

Customer Experience
 Systems


$      783.1


$      766.2


$      758.9


$      758.0


$      764.6

Directory


39.0


42.6


50.0


49.0


47.6

Total Revenue


$      822.1


$      808.8


$      808.9


$      807.0


$      812.2


 



As of



September 30,
2012


June 30,
2012


March 31,
2012


December 31,
2011


September 30,
2011


12-Month Backlog


$      2,790


$      2,760


$      2,725


$      2,690


$      2,670


 

SOURCE Amdocs

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Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water, are pursuing SmartGrid initiatives that represent one of the more mature examples of SAE. We have s...
Disruptive macro trends in technology are impacting and dramatically changing the "art of the possible" relative to supply chain management practices through the innovative use of IoT, cloud, machine learning and Big Data to enable connected ecosystems of engagement. Enterprise informatics can now move beyond point solutions that merely monitor the past and implement integrated enterprise fabrics that enable end-to-end supply chain visibility to improve customer service delivery and optimize supplier management. Learn about enterprise architecture strategies for designing connected systems tha...
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce the value of the network in helping organizations to maximize their company’s cloud experience.
IoT is still a vague buzzword for many people. In his session at Internet of @ThingsExpo, Mike Kavis, Vice President & Principal Cloud Architect at Cloud Technology Partners, will discuss the business value of IoT that goes far beyond the general public's perception that IoT is all about wearables and home consumer services. The presentation will also discuss how IoT is perceived by investors and how venture capitalist access this space. Other topics to discuss are barriers to success, what is new, what is old, and what the future may hold.
Whether you're a startup or a 100 year old enterprise, the Internet of Things offers a variety of new capabilities for your business. IoT style solutions can help you get closer your customers, launch new product lines and take over an industry. Some companies are dipping their toes in, but many have already taken the plunge, all while dramatic new capabilities continue to emerge. In his session at Internet of @ThingsExpo, Reid Carlberg, Senior Director, Developer Evangelism at salesforce.com, to discuss real-world use cases, patterns and opportunities you can harness today.
All major researchers estimate there will be tens of billions devices – computers, smartphones, tablets, and sensors – connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be!
Noted IoT expert and researcher Joseph di Paolantonio (pictured below) has joined the @ThingsExpo faculty. Joseph, who describes himself as an “Independent Thinker” from DataArchon, will speak on the topic of “Smart Grids & Managing Big Utilities.” Over his career, Joseph di Paolantonio has worked in the energy, renewables, aerospace, telecommunications, and information technology industries. His expertise is in data analysis, system engineering, Bayesian statistics, data warehouses, business intelligence, data mining, predictive methods, and very large databases (VLDB). Prior to DataArcho...
Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation and integration; and visibility through intelligent business operations and big data.
There will be 50 billion Internet connected devices by 2020. Today, every manufacturer has a propriety protocol and an app. How do we securely integrate these "things" into our lives and businesses in a way that we can easily control and manage? Even better, how do we integrate these "things" so that they control and manage each other so our lives become more convenient or our businesses become more profitable and/or safe? We have heard that the best interface is no interface. In his session at Internet of @ThingsExpo, Chris Matthieu, Co-Founder & CTO at Octoblu, Inc., will discuss how thes...
Last week, while in San Francisco, I used the Uber app and service four times. All four experiences were great, although one of the drivers stopped for 30 seconds and then left as I was walking up to the car. He must have realized I was a blogger. None the less, the next car was just a minute away and I suffered no pain. In this article, my colleague, Ved Sen, Global Head, Advisory Services Social, Mobile and Sensors at Cognizant shares his experiences and insights.
We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service – possibly built on a variety of different PaaS/SaaS offerings – and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) ir...
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT. Attendees will learn rea...
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at Internet of @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, will share some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder ...
The Internet of Things (IoT) promises to create new business models as significant as those that were inspired by the Internet and the smartphone 20 and 10 years ago. What business, social and practical implications will this phenomenon bring? That's the subject of "Monetizing the Internet of Things: Perspectives from the Front Lines," an e-book released today and available free of charge from Aria Systems, the leading innovator in recurring revenue management.
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges.
There’s Big Data, then there’s really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at 6th Big Data Expo®, Hannah Smalltree, Director at Treasure Data, to discuss how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other mach...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Erik Lagerway, Co-founder of Hookflash, will walk through the shifting landscape of traditional telephone and voice s...
While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. This leads to confusion and lack of understanding among participants especially regarding who is actually speaking. Spatial teleconferencing introduces the concept of acoustic spatial separation between conference participants in three dimensional space. This has been shown to significantly improve comprehe...
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, will discuss single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example...