Welcome!

Microsoft Cloud Authors: Janakiram MSV, Pat Romanski, Steven Mandel, John Basso, Liz McMillan

Blog Feed Post

Applying MaaS to DaaS (Database as a Service) Contract. An introduction to the Practice

The Cloud offers a great opportunity to manage highly available and scalable databases by decreasing cost, time and risks. We have introduced how [4] the DaaS life cycle helps in applying best practices when migrating to the Cloud or administrating day-by-day Cloud activities. Taking into consideration the risks associated with Cloud contracts, we introduce a set of best practices that assist organizations in defining the best possible DaaS agreement. Best practices help define regulation controls that determine when and how applications can be deployed in the Cloud. This means that Cloud computing platforms are made up of different components from a variety of vendors but also of a variety of legal jurisdictions (countries, politics, risk management and compliance).

MaaS applied to drawing up the DaaS contract (and to control the Services)

Applying the MaaS can help manage data storage by using location constraints to check where your data is deployed and how it is implemented. Such constraints need to be clearly defined in the contract; persistence and dependencies have to be those classified (and regularly updated) in the data model in order to standardize the platform technologies that underpin the service provided. The main obligations that must be stipulated in the DaaS contract are the following:

1. Integrity defined at the model level has to be maintained through the service. The monitoring executed by data model, for example, has to match what is defined into the initial data structure and classified in the same way;

2. Country location has to be defined in the model partition and regularly monitored and compared. Any mismatch is an infringement of the agreement and must be reconciled with the terms outlined in the SLA;

3. Include and specify international regulations that the both Provider and the Vendor are responsible for during the service life cycle. In detail, highlight directives containing data breach rules. Provider and Vendors are protected although any violation is a service penalty and the data owner must notify both Provider and Vendor in case of a breach;

4. Specify location properties and not only in terms of country. The site locating machines, racks and so on has to be the appropriate one (weight per square meter, fire safety, anti-flood, employee privileges and security service personnel);

5. Identify trust boundaries throughout the IT architecture. Data models and partitions are the right way to define trust boundaries and stewardship to prevent unauthorized access and sharing;

6. Include the method to encrypt data transmitted across the network. If different encryption is used by the provider/ vendor, specify what and when it is to be used. The contract has to include how encryption is run on multi-tenant storage. List the rules concerning keys adoption;

7. Once data has to be deleted, specify that data retention and deletion are the responsibility of the Provider. Looking at data model mapping, data has to be destroyed in all locations defined and monitored. The Provider has to specify if data, for any reason, has been copied in different media and then shredded. The contract must include a provision for the customer to request an audit in order to certify that data has been deleted. This is strategic because satisfyes 2 important clauses:

7.1) Service Closure: the provider should not be able to terminate the service at his convenience. Merges, acquisition and other unpredictable events cannot stop the service (clause of irrevocable guarentee of continous service). In case the service has to be shutdown, the provider has the obligation to retain the data (and services) for an accepatable period of time and to migrate them to the new provider without costs. Of course, data retention and unrecoverable deletion after the migration are the responsability of the provider;

7.2) Right to Closure: in case the contract’s clauses are non respected (value proposition violated, extra charged upgrades, infrastructure maintenance without appropriate assistance, services have not be rendered adeguately, location security out of order …) you should close the contract without penalties. Again, the provider has the obligation to retain the data (and services) for an accepatable period of time and then to migrate them to the new provider.

8. Models are key to ensuring that logical data segregation and control are effective after backup and recovery, test and compare are completed. Include in the contract that a data model should be used to define the data architecture through the data life cycle. MaaS maintain the right to audit, to test all the clauses have been agreed: the data models keep in.

Although the best practices introduced above are helpful guidelines in defining DaaS contracts, negotiating the contractual clauses of your Cloud agreement is the first constraint. Ensure that all standard functionality are guaranteed and enforce special measures should be taken into consideration to secure data and service both in transit from/to the Provider and during the storage:

1)    Enforce and ensure security compliance through ISO 27001/27002 directions. Schedule vulnerability assessments and regular real-time visibility into data applications. MaaS can define “on-premise” the multitenancy in the provider’s infrastructure and applications. Models map the service requirements at a given infrastructure: then, compliance officers have to periodically verify requirements assessment and outcomes through the infrastructure.

2)    Apply SSL, IPSec constraints to secure data movement into the data center. Perimeter protection is essential to prevent denial-of-service threats;

3)    Consider and include VLAN, VPN rules to secure data movement from/to the data center;

4)    Include full disclosure. Provider’s employees and data administrators have to be certified by regulatory and compliance obligations. ISO 27001/27002 have to be provider’s standards (extended to their employees) in regard to privacy and data residency. Always include in the contract, who is responsible for establishing the compliance policy.

Conclusion

MaaS is the “compass” to define on-premise the DaaS (Database as a Service) properties such as security range, DB partitioning and scaling, multi-tenancy, geo-location and all requested assets might be defined “early”. Still, models increases the efficiency of defining, updating and sharing data models and database designs. In other words, models provide continuity with the databases’ structure to extend to the Cloud preconfigured levels of security, compliance and what has been registered inside the data models.

References
[1] N. Piscopo - ERwin® in the Cloud: How Data Modeling Supports Database as a Service (DaaS) Implementations
[2] N. Piscopo - CA ERwin® Data Modeler’s Role in the Relational Cloud
[3] D. Burbank, S. Hoberman - Data Modeling Made Simple with CA ERwin® Data Modeler r8
[4] N. Piscopo – Best Practices for Moving to the Cloud using Data Models in the DaaS Life Cycle
[5] N. Piscopo – Using CA ERwin® Data Modeler and Microsoft SQL Azure to Move Data to the Cloud within the DaaS Life Cycle
[6] R. Livingstone – Four Barriers to Cloud Due Diligence;
[7] N. Piscopo – MaaS (Model as a Service) is the emerging solution to design, map, integrate and publish Open Data http://cloudbestpractices.net/2012/10/21/maas/
[8] N. Piscopo – MaaS Workshop, Awareness, Courses Syllabus;
[9] N. Piscopo – DaaS Workshop, Awareness, Courses Syllabus;
[10] N. Piscopo – DaaS Contract templates: main constraints and examples, in press.


Read the original blog entry...

More Stories By Cloud Best Practices Network

The Cloud Best Practices Network is an expert community of leading Cloud pioneers. Follow our best practice blogs at http://CloudBestPractices.net

@ThingsExpo Stories
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
I wanted to gather all of my Internet of Things (IOT) blogs into a single blog (that I could later use with my University of San Francisco (USF) Big Data “MBA” course). However as I started to pull these blogs together, I realized that my IOT discussion lacked a vision; it lacked an end point towards which an organization could drive their IOT envisioning, proof of value, app dev, data engineering and data science efforts. And I think that the IOT end point is really quite simple…
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
Is the ongoing quest for agility in the data center forcing you to evaluate how to be a part of infrastructure automation efforts? As organizations evolve toward bimodal IT operations, they are embracing new service delivery models and leveraging virtualization to increase infrastructure agility. Therefore, the network must evolve in parallel to become equally agile. Read this essential piece of Gartner research for recommendations on achieving greater agility.
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...