Welcome!

Microsoft Cloud Authors: Pat Romanski, Lori MacVittie, Andreas Grabner, Jim Kaskade, John Basso

Related Topics: Microservices Expo, Java IoT, Microsoft Cloud, Containers Expo Blog

Microservices Expo: Article

CIO Success in Three Steps

Technology’s protocol is to enable the business not the other way around

Of the many CIOs that I have had the pleasure to either work for or discuss with, one of the main concerns that constantly resonate is that of job longevity. When on average the job longevity for a CIO is between only 4-5 years and with trends showing that this is likely to shorten, it's no surprise that the role of a CIO requires instant success in minimal time and typically with minimal budget. Nearly every CEO's mandate to a CIO is for IT to be better, faster and cheaper.

With this challenge the three steps to success for any CIO are plain and obvious. They are:

  1. Eliminate risk
  2. Improve Cycle Times
  3. Reduce Cost

While these three steps may incorporate subsidiary aspects such as demonstrating how IT best serves the business, building technological confidence to the business and making IT more effective etc. they eventually all fall under one of the three steps mentioned above.

Step 1: Eliminate risk
First by eliminating risk from your IT environment you immediately address the business concerns of:

  • The revenue impact of downtime
  • The revenue impact of performance slowdowns
  • The impact to the business' brand value

Step 2: Improve Cycle Times
With a common business perception that legacy IT is too slow to deliver, improved cycle times are an imperative. This requires a solution that can accelerate the following and of course risk free:

  • Virtualization and consolidation
  • Refresh projects
  • New Application and Service Roll outs
  • Private Cloud initiatives

Step 3: Reduce Cost
The last and most obvious one also presents the biggest challenge especially as customarily the last thing a new CIO can do is ask for a large investment to implement their new IT strategy. The business will quickly recognize a CIO's success if they can prove that during their tenure they reduced CapEx and OpEx as well as Total Cost of Ownership.

So it's at this point imperative to remember that a CIO should not be concerned with buying technology from different silos and vendors but instead acquiring solutions that solve business problems. Long gone are the days when it was acceptable for a CIO to proudly boast the magnitude of their data centres and the large technology growth they had accumulated in an attempt to ensure everything was fully redundant. Instead the key drivers are for simplification, standardization & consolidation. This is where the concept of VCE's Vblock is key to a CIO's success.

Infrastructure more often than not doesn't carry the same sassiness or prominence to the business as a key application such as SAP but infrastructure is in essence the heart and soul of a business - if the server or storage goes down, the application won't work which ultimately means you cannot ship and sell your product, hence why the three steps to CIO success are linked to a successful infrastructure.

How to Eliminate Risk:
An integrated stack should entail a robust disaster recovery and business continuity solution that can not only be tested and proven but also implemented and run with minimum complication.

This should also incorporate the de-risking of application migrations from physical to virtual platforms and more specifically key applications that the business depends on.

Moreover this means a de-risked maintenance and operational procedure for the IT environment that is pretested, prevalidated and predictable and consequently eliminates any unplanned downtime.

In the past eliminating risk in this way has resulted in countless testing and validation procedures where every minute spent testing is a minute spent not growing the business. A true converged infrastructure can immediately resolve this.

How to improve Cycle Time:
Delivering a predefined, pre-integrated stack or in essence a plug and play data centre that's delivered and built fit for purpose in typically only 30 days can quickly achieve this by reducing typical infrastructure delivery times by three months. Having proven infrastructure in minimal time allows the application owners to roll out new services at a fraction of the time and consequently cost.

How to Reduce Cost:
The key to this is to link any proposed investment to a tangible ROI that spans at least three years. Where most vendors have made the mistake of determining ROI based on virtualizing a total physical infrastructure this rarely works as most organisations have already virtualized to some extent. Instead an incremental value needs to be formulated that is linked to the virtualisation of key business critical applications.

Additionally with an integrated solution across the stack there's no need to manage multiple components of an infrastructure and consequently multiple failure points that preoccupy multiple silos. This encompasses a changing of the mindset of technology being a break/fix, reactive organisation where heroes are rewarded for extinguishing fires. Instead a proactive and preventive methodology that has an "always on" culture will be adopted.

By streamlining the workforce to do more with less in correlation with application teams, OpEx cost savings can quickly be achieved by redeploying money from the back end infrastructure to front office, revenue enhancing business value and productivity.

To conclude, technology's protocol is to enable the business. Ensuring success in the three aforementioned steps enables a CIO to quickly enable the business .....and it may also allow them to stay in their job that little bit longer.

More Stories By Archie Hendryx

SAN, NAS, Back Up / Recovery & Virtualisation Specialist.

@ThingsExpo Stories
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effici...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
"IoT is going to be a huge industry with a lot of value for end users, for industries, for consumers, for manufacturers. How can we use cloud to effectively manage IoT applications," stated Ian Khan, Innovation & Marketing Manager at Solgeniakhela, in this SYS-CON.tv interview at @ThingsExpo, held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, provided an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data professionals...
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Onalytica. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and G...
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
"ReadyTalk is an audio and web video conferencing provider. We've really come to embrace WebRTC as the platform for our future of technology," explained Dan Cunningham, CTO of ReadyTalk, in this SYS-CON.tv interview at WebRTC Summit at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...